Best SolarWinds Service Desk
Alternatives & Competitors
Our proprietary similarity engine analyzed 100+ data points to find the most capable alternatives to SolarWinds Service Desk for your specific workflow requirements.

Jira Service Management
Jira Service Management is an IT service desk and operations management tool from Atlassian, built on Jira
Key Features
SysAid
ITSM and help desk software with automation and asset management.
Key Features

Freshservice
Freshservice is an IT service desk and asset management solution built for modern IT teams
Key Features

ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is an IT help desk software with asset management and project management features
Key Features

Help Scout
Simple powerful shared inbox and help desk for customer-focused teams.
Key Features

Hiver
Gmail-native helpdesk that turns Google Workspace into a shared inbox powerhouse.
Key Features

Front
Collaborative customer operations platform for teams managing every conversation.
Key Features

Freshdesk
Feature-rich helpdesk and shared inbox platform built to scale omnichannel customer support.
Key Features

Helply
Simple omnichannel help desk software for growing teams to manage customer support efficiently.
Key Features

Spiceworks
Spiceworks is a free IT management software with help desk, network monitoring, and a community for IT pros
Key Features

Gorgias
E-commerce helpdesk with deep Shopify integration enabling support and store actions from one inbox.
Key Features

Faveo Helpdesk
Faveo Helpdesk is a customer support software with ticketing, automation, and multi-channel support
Key Features
Deskpro
Omnichannel help desk software for customer support and service management.
Key Features
Zammad
Open-source help desk platform for modern customer support teams.
Key Features

Zendesk
Enterprise-grade omnichannel customer service platform with AI ticketing and 1000+ integrations.
Key Features

Tidio
Tidio is a customer communication platform that combines live chat and chatbots for e-commerce
Key Features

Zoho Desk
Omnichannel customer service platform delivering contextual support and automation tools
Key Features

HappyFox
Powerful multichannel helpdesk with smart automation SLA management and AI-assisted agent productivity.
Key Features

Kayako
Unified helpdesk delivering personalized support through complete customer journey visibility.
Key Features

SupportBee
SupportBee is a shared inbox help desk that makes it easy for teams to collaborate on customer emails
Key Features
Can't decide on the right choice?
Our interactive comparison engine allows you to run a deep-dive analysis of SolarWinds Service Desk against any of its top competitors side-by-side.