Deskpro
Overview
Product Information
PLATFORMS
Web,Windows,macOS,iOS,Android
DEVELOPER
Deskpro Ltd.
PRICING MODEL
FREE PLAN
FREE TRIAL
USER REVIEWS
4 verified reviews
Expert InsightsAI-Powered Analysis
Budget Friendly
Pricing is approximately 25% lower than the category average.
Excellent Connectivity
Seamlessly syncs with 6 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
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Deskpro Integrations6
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Deskpro Media
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Video 1
Video 1 for Deskpro
Media Library
OFFICIALVideo 1
Deskpro Verified Features
Customer Experience (CX) & Support
- Ticketing SystemHelpful
- Omni-channel Ticketing SystemHelpful
- Knowledge baseHelpful
- Canned ResponsesHelpful
- Customer supportHelpful
Productivity & Office
- Agent collaborationHelpful
Workflow Automation
- Workflow AutomationHelpful
Digital Marketing Services
- Email managementHelpful
Core Features Summary
“Ticketing,Knowledge base,Live chat,Omnichannel support,SLA management,Workflow automation,Agent collaboration,Reporting,Customer portal,Email management”
Download Deskpro
Official and verified release direct from Deskpro.
Official Product Download Hub
Visit the vendor's central release page to access release notes, older versions, and system requirements.
Compatible with: Web,Windows,macOS,iOS,Android
Pricing and Plans
Select the perfect plan for your needs — Starting at $29/mo
Cloud plans start at per agentnth billed annually; Enterprise and On-Premise options available; free trial offered.
Pricing Model
Pricing Type
This software offers a free version with optional paid upgrades.
Pricing Highlights
- Free entry level with premium upgrades
- 1 structured pricing tier
- Verified official pricing page
- Managed directly by vendor
Free Trial Available
Full access for 14 days without any purchase commitment.
Pricing FAQ
Common questions about Deskpro pricing — Click to expand
Still have questions? Visit the official Deskpro website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for Deskpro.
Developer Support
Integration & API capabilities
Public API documentation is available from the vendor.
Company Information
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 2001. 25+ years of experience.
User Reviews
Verified experiences from users of Deskpro
User Reviews
Reliable performance and clean setup
Ratings Breakdown
😀Pros
- Clean
- Responsive user interface with minimal learning curve for team members.
🙁Cons
- Advanced customization options require initial exploration of settings menus.
Deskpro provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.
🔥 Reasons for switching
Needed a modern, dependable software platform to streamline core operational processes.
Essential platform for daily operations
Ratings Breakdown
😀Pros
- Reliable system performance
- High uptime
- And straightforward administrative controls.
🙁Cons
- Exporting very large data sets can take a few moments to generate.
We have been using Deskpro across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.
🔥 Reasons for switching
Required intuitive tools with high reliability and straightforward administrative setup.
Intuitive interface with great efficiency
Ratings Breakdown
😀Pros
- Quick initial setup with flexible configuration options tailored to our workflow.
🙁Cons
- Documentation for specialized edge-case configurations could be more extensive.
The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.
🔥 Reasons for switching
Sought an efficient solution with responsive support and clean interface design.
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Product Roadmap
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Discussions
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Community Guidelines
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FAQs
Answers about Deskpro
No FAQs Available
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About Deskpro (Company)
Learn more about the company behind Deskpro