D

Deskpro

4.5(4 reviews)
Unclaimed
SoftwareHope Verified
Website

Overview

Organizations use Deskpro to manage customer support, internal service desks, and knowledge management with flexible deployment options and advanced workflow customization.

Product Information

PLATFORMS

Web,Windows,macOS,iOS,Android

DEVELOPER

Deskpro Ltd.

PRICING MODEL

FREEMIUM

FREE PLAN

Free Plan Available

FREE TRIAL

14 Days Free Trial

USER REVIEWS

4 verified reviews

Expert Insights
AI-Powered Analysis

Budget Friendly

Pricing is approximately 23% lower than the category average.

Excellent Connectivity

Seamlessly syncs with 6 popular business applications and platforms.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Official Verified Resources & Social Profiles

Verified Entity

Crawlable official documentation, support portals, and social channels verified for Deskpro.

Last verified: Sep 11, 2026
Official Website
Official

Explore core product capabilities, company announcements, and solutions on the official Deskpro website.

Documentation
Official

Access comprehensive guides, setup tutorials, and technical manuals in the official Deskpro documentation.

Pricing Plans
Official

Review detailed tier breakdowns, licensing options, and subscription plans on the official Deskpro pricing page.

Help & Support
Official

Submit support tickets, browse knowledge-base articles, and contact customer service via the official Deskpro support portal.

API Documentation
Official

Integrate with Deskpro using official REST APIs, SDKs, webhooks, and developer endpoints.

LinkedIn Profile
Official

Connect with Deskpro and stay updated on their latest industry news on their official LinkedIn profile.

X (Twitter)
Official

Follow Deskpro on X (formerly Twitter) for real-time feature announcements and release notes.

Free For Buyers & Teams

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Verified Buyer Reviews

Deskpro Integrations
6

Explore all software and platforms that integrate with Deskpro.

Deskpro Media

Explore the interface and core features through high-quality visual walkthroughs.

demo
Official Company Video

Video 1

Video 1 for Deskpro

Media Library

1 Items
Video 1
OFFICIAL

Video 1

Deskpro Verified Features

Customer Experience (CX) & Support

  • Ticketing System
  • Omni-channel Ticketing System
  • Knowledge base
  • Canned Responses
  • Customer support

Productivity & Office

  • Agent collaboration

CRM & Sales Automation

  • Workflow Automation

Digital Marketing Services

  • Email management

Core Features Summary

Ticketing,Knowledge base,Live chat,Omnichannel support,SLA management,Workflow automation,Agent collaboration,Reporting,Customer portal,Email management

Download Deskpro

Official and verified release direct from Deskpro.

Verified Official Release
www.deskpro.com
Security & Safety Guarantee: All download links on SoftwareHope point directly to verified vendor repositories, official app stores, or official CDNs (www.deskpro.com). We never bundle adware, third-party downloaders, or altered binaries.

Official Product Download Hub

Visit the vendor's central release page to access release notes, older versions, and system requirements.

Compatible with: Web,Windows,macOS,iOS,Android

Visit Vendor Release Page

Pricing and Plans

Select the perfect plan for your needs — Starting at $29/mo

Free Plan Available
Premium Plans
14-Day Free Trial
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Cloud plans start at per agentnth billed annually; Enterprise and On-Premise options available; free trial offered.

$29
/mo

Pricing Model

Pricing Type

Freemium

This software offers a free version with optional paid upgrades.

Pricing Highlights

  • Free entry level with premium upgrades
  • 1 structured pricing tier
  • Verified official pricing page
  • Managed directly by vendor

Free Trial Available

Risk-Free

Full access for 14 days without any purchase commitment.

Pricing FAQ

Common questions about Deskpro pricing — Click to expand

Still have questions? Visit the official Deskpro website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for Deskpro.

Developer Support

Integration & API capabilities

API Available
Technical Integration Supported

Connect workflows with REST APIs, developer SDKs, webhooks, and programmatic data access.

API Documentation

Deskpro Ltd.

Vendor RatingAvg. across all products
4.5

Company Information

Founded
2001
Headquarters
London, United Kingdom
Origin
United Kingdom

More from Deskpro Ltd.

View this vendor's complete profile and offerings

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.5
1Products
4Reviews
25+Yrs in Business
1Free Trial

Vendor information is sourced from verified partner applications and platform data. Founded in 2001. 25+ years of experience.

User Reviews

Verified experiences from users of Deskpro

4.5 Rating
4 Reviews
All 4

User Reviews

Sort by:
Reviewed August 18, 2026

Reliable performance and clean setup

5.0

Ratings Breakdown

Ease of use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0

😀Pros

  • Clean
  • Responsive user interface with minimal learning curve for team members.

🙁Cons

  • Advanced customization options require initial exploration of settings menus.

Deskpro provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.

🔥 Reasons for switching

Needed a modern, dependable software platform to streamline core operational processes.
Reviewed August 4, 2026

Essential platform for daily operations

5.0

Ratings Breakdown

Ease of use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0

😀Pros

  • Reliable system performance
  • High uptime
  • And straightforward administrative controls.

🙁Cons

  • Exporting very large data sets can take a few moments to generate.

We have been using Deskpro across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.

🔥 Reasons for switching

Required intuitive tools with high reliability and straightforward administrative setup.
Reviewed July 21, 2026

Intuitive interface with great efficiency

4.0

Ratings Breakdown

Ease of use
4.0
Value for money
4.5
Customer support
5.0
Functionality
4.5

😀Pros

  • Quick initial setup with flexible configuration options tailored to our workflow.

🙁Cons

  • Documentation for specialized edge-case configurations could be more extensive.

The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.

🔥 Reasons for switching

Sought an efficient solution with responsive support and clean interface design.
Showing 3 of 4 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.

Product Roadmap

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Product Roadmap

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FAQs

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