Tidio
Overview
Product Information
PLATFORMS
Web, iOS, Android
DEVELOPER
Tidio LLC
PRICING MODEL
FREE PLAN
FREE TRIAL
USER REVIEWS
207 verified reviews
Expert InsightsAI-Powered Analysis
Budget Friendly
Pricing is approximately 35% lower than the category average.
Excellent Connectivity
Seamlessly syncs with 5 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.
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Tidio Integrations5
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Tidio Media
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No Media Available
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Tidio Verified Features
CRM & Sales Automation
- CRM integration
Customer Experience (CX) & Support
- Ticketing System
- Knowledge base
- Customer support
- AI-powered customer support automation
- Omni-channel Support (Email, Chat, Phone)
Productivity & Office
- Agent collaboration
Streaming & Entertainment
- Multi-channel conversations
Workflow Automation
- Integrations
E-commerce & Payments
- E-commerce
Mobile & Remote Access
- Mobile app
Analytics & Reporting
- Visitor tracking
Core Features Summary
“The product provides Live chat, ticketing, automation Flows, Lyro AI Agent, analytics, customer messaging and and ecommerce support workflows..”
Pricing and Plans
Select the perfect plan for your needs — Starting at $29/mo
Free
- Up to 50 live chat conversations
- Basic chatbot functionality (100 triggers)
- Standard email support integration
Communicator
- Unlimited live chat conversations
- View live visitor typing
- Advanced team analytics
Free
- 50 live chat conversations, 100 chatbot triggers, 50 Lo AI conversations one-time
Showing top 3 of 7 plans. Click above to view complete plan details on SoftwareHope.
Pricing Model
Pricing Type
This software offers a free version with optional paid upgrades.
Pricing Highlights
- Free entry level with premium upgrades
- 7 structured pricing tiers
- Annual discount available — save vs monthly billing
- Verified official pricing page
- Managed directly by vendor
Free Trial Available
Full access for 7 days without any purchase commitment.
Pricing FAQ
Common questions about Tidio pricing — Click to expand
Still have questions? Visit the official Tidio website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for Tidio.
Customer Support Rating
Based on verified owner assessment
Developer Support
Integration & API capabilities
Connect workflows with REST APIs, developer SDKs, webhooks, and programmatic data access.
Company Information
Connect
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 2013. 13+ years of experience.
User Reviews
Verified experiences from users of Tidio
User Reviews
Expert Analysis & Editorial Review
Ratings Breakdown
😀Pros
- Easy setup
- Live chat
- AI chatbot automation
- Multichannel communication
- Accessible free plan
🙁Cons
- Spam can consume account limits and some advanced capabilities may require paid tiers
Live chat, ticketing, automation Flows, Lyro AI Agent, analytics, customer messaging, and ecommerce support workflows. It is positioned for teams and developers that need this capability within their software workflow.
What they liked most
Easy customer communication through live chat and automated responses
Tidio customized settings manager connects cloud data access
Ratings Breakdown
😀Pros
- Intuitive user interface with clean
- Modern layout and easy navigation.
🙁Cons
- Export options for custom reporting dashboards have minor formatting limits.
Our team adopted Tidio to centralize our key project workflows. Robust core functionality handles heavy operational workloads without stability issues. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.
🔥 Reasons for switching
Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Tidio cloud synchronization system optimizes cloud data access
Ratings Breakdown
😀Pros
- Intuitive user interface with clean
- Modern layout and easy navigation.
🙁Cons
- Pricing tiers could offer more flexibility for growing mid-sized teams.
Our experience with Tidio has been consistently solid across departments. Robust core functionality handles heavy operational workloads without stability issues. Furthermore, recommended for any team seeking a dependable, modern software solution.
🔥 Reasons for switching
Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Product Roadmap
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Discussions
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Community Guidelines
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FAQs
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Tidio Pricing
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About Tidio (Company)
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