TeamSupport
Overview
Product Information
PLATFORMS
Web
DEVELOPER
TeamSupport
PRICING MODEL
FREE TRIAL
USER REVIEWS
203 verified reviews
Expert InsightsAI-Powered Analysis
Excellent Connectivity
Seamlessly syncs with 4 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.
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TeamSupport Integrations4
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TeamSupport Media
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No Media Available
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TeamSupport Verified Features
Mobile & Remote Access
- Mobile AccessHelpful
Customer Experience (CX) & Support
- Ticketing SystemHelpful
- Knowledge baseHelpful
- Canned ResponsesHelpful
- Customer supportHelpful
- AI-powered customer support automationHelpful
Productivity & Office
- Agent collaborationHelpful
- Collaboration toolsHelpful
Workflow Automation
- Knowledge managementHelpful
CRM & Sales Automation
- CRM integrationHelpful
Core Features Summary
“TeamSupport supports B2B customer support. Account-level visibility is useful when multiple people at one customer organization report related issues. The platform connects with Salesforce, Jira, Microsoft Teams and helps support teams keep customer conversations organized.”
Pricing and Plans
Select the perfect plan for your needs — Starting at $49/mo
Essential Support
- B2B company-level ticket tracking
- Customer self-service portal
- Basic SLA management
Enterprise Support
- Advanced custom reporting
- Integrated product inventory tracking
- Complex ticket automation rules
Pricing Model
Pricing Type
This software uses a subscription-based pricing model with monthly billing.
Pricing Highlights
- Commercial license with professional support
- 2 structured pricing tiers
- Annual discount available — save vs monthly billing
- Verified official pricing page
- Managed directly by vendor
Free Trial Available
Test out all software features free of charge before upgrading.
Pricing FAQ
Common questions about TeamSupport pricing — Click to expand
Still have questions? Visit the official TeamSupport website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for TeamSupport.
Customer Support Rating
Based on verified owner assessment
Developer Support
Integration & API capabilities
Public API documentation is available from the vendor.
Company Information
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 2008. 18+ years of experience.
User Reviews
Verified experiences from users of TeamSupport
User Reviews
Expert Analysis & Editorial Review
Ratings Breakdown
😀Pros
- Account-level visibility is useful when multiple people at one customer organization report related issues
- Integrations with Salesforce
🙁Cons
- The B2B orientation can feel heavier than necessary for simple consumer support
- Costs and fit should be checked against actual ticket volume
TeamSupport focuses on B2B customer support. Account-level visibility is useful when multiple people at one customer organization report related issues. The B2B orientation can feel heavier than necessary for simple consumer support.
What they liked most
Account-level visibility is useful when multiple people at one customer organization report related issues.
TeamSupport collaboration productivity hub maintains platform navigation
Ratings Breakdown
😀Pros
- Reliable core performance with high uptime and fast feature execution.
🙁Cons
- Some advanced configuration settings require time to master initially.
After testing several alternatives, TeamSupport proved to be the most dependable option. The intuitive user interface makes team onboarding fast with minimal training required. Overall, it is a highly capable platform that delivers great value for our organization.
🔥 Reasons for switching
Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
TeamSupport feature automation engine streamlines high efficiency results
Ratings Breakdown
😀Pros
- Responsive customer support team with helpful documentation and guides.
🙁Cons
- Pricing tiers could offer more flexibility for growing mid-sized teams.
Our team adopted TeamSupport to centralize our key project workflows. Responsive customer support and comprehensive documentation make troubleshooting easy. Furthermore, recommended for any team seeking a dependable, modern software solution.
🔥 Reasons for switching
Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
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Product Roadmap
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Discussions
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Community Guidelines
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FAQs
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TeamSupport Pricing
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About TeamSupport (Company)
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