SolarWinds Service Desk
Overview
Product Information
PLATFORMS
Web,Windows,macOS,iOS,Android
DEVELOPER
SolarWinds Corporation
PRICING MODEL
FREE PLAN
FREE TRIAL
USER REVIEWS
4 verified reviews
Expert InsightsAI-Powered Analysis
Free Tier Available
Offers a permanent free plan, making it highly accessible for small teams.
Excellent Connectivity
Seamlessly syncs with 6 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
Researching SolarWinds Service Desk for your team?
Join 1.5M+ tech leaders making confident software decisions. Create your free account to track your company stack, receive instant price drop alerts, and unlock verified side-by-side comparisons.
SolarWinds Service Desk Integrations6
Explore all software and platforms that integrate with SolarWinds Service Desk.
SolarWinds Service Desk Media
Explore the interface and core features through high-quality visual walkthroughs.
Video 1
Video 1 for SolarWinds Service Desk
Media Library
OFFICIALVideo 1
SolarWinds Service Desk Verified Features
Customer Experience (CX) & Support
- Ticketing SystemHelpful
- Omni-channel Ticketing SystemHelpful
- Knowledge baseHelpful
- Canned ResponsesHelpful
- Customer supportHelpful
Productivity & Office
- Agent collaborationHelpful
Fintech & Financial Management
- Digital asset managementHelpful
Workflow Automation
- AutomationHelpful
General & Miscellaneous
- Service catalogHelpful
ERP & Operations
- Asset TrackingHelpful
Core Features Summary
“Incident management,Asset management,Service catalog,Change management,Knowledge base,Automation,SLA tracking,Reporting,Problem management,CMDB”
Download SolarWinds Service Desk
Official and verified release direct from SolarWinds Service Desk.
Official Product Download Hub
Visit the vendor's central release page to access release notes, older versions, and system requirements.
Compatible with: Web,Windows,macOS,iOS,Android
Pricing and Plans
Select the perfect plan for your needs — Starting at $39/mo
Essentials plan starts at per techniciannth billed annually; Advanced and Premier plans available; free trial offered.
Pricing Model
Pricing Type
This software offers a free version with optional paid upgrades.
Pricing Highlights
- Free entry level with premium upgrades
- 1 structured pricing tier
- Verified official pricing page
- Managed directly by vendor
Free Trial Available
Full access for 30 days without any purchase commitment.
Pricing FAQ
Common questions about SolarWinds Service Desk pricing — Click to expand
Still have questions? Visit the official SolarWinds Service Desk website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for SolarWinds Service Desk.
Developer Support
Integration & API capabilities
Public API documentation is available from the vendor.
Company Information
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 1999. 27+ years of experience.
User Reviews
Verified experiences from users of SolarWinds Service Desk
User Reviews
Reliable performance and clean setup
Ratings Breakdown
😀Pros
- Clean
- Responsive user interface with minimal learning curve for team members.
🙁Cons
- Advanced customization options require initial exploration of settings menus.
SolarWinds Service Desk provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.
🔥 Reasons for switching
Needed a modern, dependable software platform to streamline core operational processes.
Essential platform for daily operations
Ratings Breakdown
😀Pros
- Reliable system performance
- High uptime
- And straightforward administrative controls.
🙁Cons
- Exporting very large data sets can take a few moments to generate.
We have been using SolarWinds Service Desk across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.
🔥 Reasons for switching
Required intuitive tools with high reliability and straightforward administrative setup.
Intuitive interface with great efficiency
Ratings Breakdown
😀Pros
- Quick initial setup with flexible configuration options tailored to our workflow.
🙁Cons
- Documentation for specialized edge-case configurations could be more extensive.
The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.
🔥 Reasons for switching
Sought an efficient solution with responsive support and clean interface design.
Login to read all user reviews
Free account — takes 10 seconds
No credit card required. Create account
Product Roadmap
Explore upcoming features and vote on priorities
Discussions
Connect with SolarWinds Service Desk community
Loading discussions...
Community Guidelines
Help us maintain a respectful and helpful community
FAQs
Answers about SolarWinds Service Desk
No FAQs Available
No FAQs available for this category. Be the first to ask a question!
Still need help?
Can't find what you're looking for? Our support team is here to help.
Similar Solutions
Handpicked alternatives in the same category
Trending in Help Desk & Ticketing
Calculated via real engagement & conversions
SolarWinds Service Desk Comparison Guide
Compare SolarWinds Service Desk side-by-side with industry alternatives, top direct competitors, and trending software matchups.
Frequently Compared With
Most active comparisons for SolarWinds Service Desk
Compare Alternatives
Programmatic alternatives matchups
Top Competitors
Direct market matchups
Explore More
Related pages for SolarWinds Service Desk
Read SolarWinds Service Desk Reviews
Verified user ratings and in-depth reviews
SolarWinds Service Desk Alternatives
Explore the best comparable software options
SolarWinds Service Desk Competitors
See how it compares to top market competitors
Compare SolarWinds Service Desk
Side-by-side feature and pricing comparison
SolarWinds Service Desk Pricing
Full pricing plans and tiers breakdown
About SolarWinds Service Desk (Company)
Learn more about the company behind SolarWinds Service Desk