SoftwareHope Logo
CtrlK
Blog & Research
LoginSign Up
LoginSign Up
Security Verification Diagnostic Catalog
SoftwareHope Logo

SoftwareHope is a comprehensive B2B software and tech services directory. Discover, compare, and evaluate verified software solutions with authentic user reviews.

Ask an AI about SoftwareHope

Get the latest software reviews & tech trends delivered weekly:

Discover

  • Software Directory
  • All Categories
  • Software Categories
  • Service Categories
  • Compare Software
  • Deals & CouponsHot
  • Changelog

Vendors

  • Launch Your Product
  • Claim Your Product
  • Vendor Portal
  • Affiliate Program
  • Reviewer RewardsEarn

Resources

  • Blog & Research
  • Video Reviews & Demos
  • User Testimonials
  • Development & IT
  • Development Tools
  • DevOps & Cloud Engineering
  • IT Management

Company

  • About Us
  • Contact Us
  • Careers
  • Press & Media Kit
  • Trust Center
  • Community Guidelines
© 2026 SoftwareHope. All rights reserved.
Privacy Policy•Terms of Service•Cookie Policy••Refund Policy•Sitemap
HubSpot Service Hub logo

HubSpot Service Hub

Software Product
AI-powered customer service software that connects support teams with customer data across sales and marketing.
4.5(1 reviews)
By HubSpot Inc.
Newly Added
Expert Choice 4.5
Website
HubSpot Service Hub

HubSpot Service Hub

4.5(1 review)
Ad Placement Spot
Available Spot

Promote to HubSpot Service Hub Buyers

Capture high-intent Help Desk & Ticketing evaluators

Available Slot
Apply for Spot

Overview

HubSpot Service Hub is a customer service platform that helps businesses manage customer questions, support requests, and everyday conversations in one place. Instead of keeping track of emails, messages, and customer problems across different tools, teams can use it to organize requests, respond to customers, and make sure nothing gets missed. It is useful for customer support teams, growing businesses, and larger companies that want to keep their service work organized. Support agents can see customer details, track previous conversations, assign tickets to the right people, and follow up on unresolved issues. Managers can also check team performance and see how quickly customers are getting help.

Product Information

PLATFORMS

Web / Cloud,iOS,Android

DEVELOPER

HubSpot Inc.

PRICING MODEL

FREEMIUM

FREE PLAN

Free Plan Available

USER REVIEWS

1 verified review

Expert Insights
AI-Powered Analysis

Budget Friendly

Pricing is approximately 82% lower than the category average.

Excellent Connectivity

Seamlessly syncs with 23 popular business applications and platforms.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Categories

Help Desk & Ticketing
Live Chat Software
Knowledge Base
Free For Buyers & Teams

Researching HubSpot Service Hub for your team?

Join 1.5M+ tech leaders making confident software decisions. Create your free account to track your company stack, receive instant price drop alerts, and unlock verified side-by-side comparisons.

Save & Track Software Stack
Price Drop Notifications
Verified Buyer Reviews

HubSpot Service Hub Integrations
23

Explore all software and platforms that integrate with HubSpot Service Hub.

Aircall integration logo
AircallVerified
Amplitude integration logo
AmplitudeVerified
Arrows integration logo
ArrowsVerified
Facebook Messenger integration logo
Facebook MessengerVerified
Google Calendar integration logo
Google CalendarVerified
Google Chat integration logo
Google ChatVerified
Google Workspace integration logo
Google WorkspaceVerified
Jira integration logo
JiraVerified
Microsoft Teams integration logo
Microsoft TeamsVerified
Portant integration logo
PortantVerified
RingEX integration logo
RingEXVerified
Salesforce integration logo
SalesforceVerified
Shopify integration logo
ShopifyVerified
Sinch integration logo
SinchVerified
Slack integration logo
SlackVerified
StopWatch integration logo
StopWatchVerified
SurveyMonkey integration logo
SurveyMonkeyVerified
Survicate integration logo
SurvicateVerified
Twilio Segment integration logo
Twilio SegmentVerified
WhatsApp Business integration logo
WhatsApp BusinessVerified
Zoom integration logo
ZoomVerified
Zoom Phone integration logo
Zoom PhoneVerified
Zuper integration logo
ZuperVerified

HubSpot Service Hub Media

Explore the interface and core features through high-quality visual walkthroughs.

HubSpot Service Hub Dashboard Overview
HubSpot Service Hub Dashboard Overview
screenshot

HubSpot Service Hub Dashboard Overview

HubSpot Service Hub Dashboard Overview - Detailed UI Screenshot & Feature Walkthrough

Media Library

1 Items
HubSpot Service Hub Dashboard Overview

HubSpot Service Hub Dashboard Overview

Core Features Summary

“HubSpot Service Hub lets teams collect customer questions from different channels, manage them as support tickets, and assign each request to the right person. It includes a shared inbox, live chat, help desk, knowledge base, customer feedback surveys, and automated workflows. Teams can track conversations, check customer history, create support reports, and build self-service resources so customers can find answers without contacting support.”

Download HubSpot Service Hub

Official and verified release direct from HubSpot Service Hub.

Verified Official Release
Security & Safety Guarantee: All download links on SoftwareHope point directly to verified vendor repositories, official app stores, or official CDNs (official hosts). We never bundle adware, third-party downloaders, or altered binaries.

Available Platform Downloads & Direct Links

3 Destinations Available
Web / Cloud

app.hubspot.com

Cloud Web App
Web / Cloud Official DestinationVisit Web App
iOS

apps.apple.com

Official App Store
iOS Official DestinationGet for iOS
Android

play.google.com

Official App Store
Android Official DestinationGet for Android

Pricing and Plans

Select the perfect plan for your needs — Starting at €7/mo

Free Plan Available
Premium Plans
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Free

Free
Plan includes:
  • Free includes:
  • feature available
  • Breeze Assistant
  • Get AI-powered help across HubSpot
  • feature available
  • Get a unified view of your contacts
  • feature available
  • Organize and manage your companies
  • feature available
  • Manage and organize your deals
  • feature available
  • Track your teams activities
  • feature available
  • Two-way data sync with dozens of apps
  • feature available
  • Send incoming tickets to the right team

Starter

€7
/ year
Plan includes:
  • Everything in Free, plus:
  • feature available
  • Email and in-app chat support
  • feature available
  • Keep your CRM up to date with AI
  • feature available
  • Build AI agents and simple automation
  • feature available
  • Create automations directly from your records
  • feature available
  • Create segments with your data
  • feature available
  • Send targeted email campaigns
  • feature available
  • Receive and make calls
  • feature available
  • Use AI to record, transcribe, and store meetings
  • feature available
  • Chat with visitors on your website
  • feature available
  • Content Agent
  • Create content in HubSpot using your brand voice, audience data, and competitive research. No brief required

Professional

€90
/ year
Plan includes:
  • Everything in Starter, plus:
  • feature available
  • Build and run advanced automation
  • feature available
  • Get found in AI search engines
  • feature available
  • Manage your social media accounts
  • feature available
  • Plan and create campaigns with Marketing Studio
  • feature available
  • Content Agent
  • Create content in HubSpot using your brand voice, audience data, and competitive research. No brief required.
  • feature available
  • Keep deals moving forward with AI
  • feature available
  • Build AI-powered quotes
  • feature available
  • Give support at scale with Help Desk
  • feature available
  • Customer agent
  • Answer customer questions across channels
See All 8 Plans & Full Pricing Details

Showing top 3 of 8 plans. Click above to view complete plan details on SoftwareHope.

See what users are saying about pricingSee All Pricing Reviews

Pricing Model

Pricing Type

Freemium

This software offers a free version with optional paid upgrades.

Pricing Highlights

  • Free entry level with premium upgrades
  • 8 structured pricing tiers
  • Verified official pricing page
  • Managed directly by vendor

Pricing FAQ

Common questions about HubSpot Service Hub pricing — Click to expand

Still have questions? Visit the official HubSpot Service Hub website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for HubSpot Service Hub.

View All Deals

Customer Support Rating

Based on verified owner assessment

Great Support
4.2/ 5.0
84% Satisfaction
Verified Support QualityDirect Vendor Data

Developer Support

Integration & API capabilities

API Available
Technical Integration Supported

Public API documentation is available from the vendor.

API DocumentationREST / Webhooks
HubSpot Inc.

HubSpot Inc.

VendorWebsiteProfile
Vendor RatingAvg. across all products
4.4

Company Information

Founded
2006
Headquarters
Cambridge, Massachusetts, USA, United States
Origin
United States
Website
https://www.hubspot.com/

Other Products by HubSpot Inc.

Explore other solutions offered by this vendor

HubSpot

HubSpot

4.1
Free CRM available; Starter plans available; Professional and Enterprise tiers available with annual billing; advanced hubs and enterprise functionality available at higher pricing levels
Clearbit

Clearbit

4.5
Available through HubSpot as Breeze Intelligence. Pricing is credit based and requires a HubSpot subscription. Entry access starts around $45 monthly plus HubSpot plan costs.
HubSpot Sales Hub

HubSpot Sales Hub

4.4
Freemium

Connect

HubSpot Service Hub TwitterHubSpot Service Hub LinkedInHubSpot Service Hub YouTubeHubSpot Service Hub FacebookHubSpot Service Hub Instagram

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.4
4Products
196Reviews
20+Yrs in Business
1Free Trial
Rating Breakdown
Ease of Use
4.5
Value for Money
4.1
Customer Support
4.3
Functionality
4.7

Vendor information is sourced from verified partner applications and platform data. Founded in 2006. 20+ years of experience.

User Reviews

Verified experiences from users of HubSpot Service Hub

4.5 Rating
1 Reviews

Overall Rating

4.5
Based on 1 review

Rating Distribution

5
1
4
0
3
0
2
0
1
0

User Reviews

Sort by:
VD

Vijay Datt (SH Team)

EDITORIAL
Verified ID
Industry:Software & IT
Company Size:10000+
Country:US
1-2 years
Review source:Editorial Team
Reviewed November 2, 2026
Recommends

Expert Analysis & Editorial Review

4.5

Ratings Breakdown

Ease of use
4.4
Value for money
4.1
Customer support
4.2
Functionality
4.6

😀Pros

  • Native CRM context
  • Free entry-level tools
  • Unified customer records
  • Strong training resources

🙁Cons

  • Advanced features can be costly
  • Seat and hub pricing can be complex
  • Smaller teams may not need the full platform

HubSpot Service Hub is suited to businesses that want customer support connected to a shared CRM record. Agents can see customer interactions and account context while managing tickets, live chat, self-service content, and feedback, with more advanced service automation available in paid tiers.

What they liked most

Agents can use CRM records and prior customer interactions to provide support with better context.
View All ReviewsAnalytics & Insights 📊

Login to read all user reviews

Free account — takes 10 seconds

or

No credit card required. Create account

Product Roadmap

Explore upcoming features and vote on priorities

Suggest

Product Roadmap

No features planned yet

Want to shape the future of HubSpot Service Hub?

Discussions

Connect with HubSpot Service Hub community

0 Posts
Active
View All

Loading discussions...

Community Guidelines

Help us maintain a respectful and helpful community

Be respectful and constructive
Search before posting
Use clear, descriptive titles
Report inappropriate content

FAQs

Answers about HubSpot Service Hub

No FAQs Available

No FAQs available for this category. Be the first to ask a question!

Still need help?

Can't find what you're looking for? Our support team is here to help.

Vendor Support
Visit Support Desk
Contact Vendor
Get in touch
Documentation
View Docs
Contact Support
SoftwareHope
Google Search Preference

Prefer SoftwareHope on Google

Get verified HubSpot Service Hub reviews and comparisons highlighted in your Google searches.

⭐Prefer SoftwareHopePrefer us on Google

Similar Solutions

Handpicked alternatives in the same category

Zendesk
Zendesk
4.3 (188)
Freshdesk
Freshdesk
4.3 (189)
Jira Service Management
Jira Service Management
4.2 (189)
Spiceworks
Spiceworks
4.3 (194)

Trending in Help Desk & Ticketing

Calculated via real engagement & conversions

HubSpot Service Hub Comparison Guide

Compare HubSpot Service Hub side-by-side with industry alternatives, top direct competitors, and trending software matchups.

Frequently Compared With

Most active comparisons for HubSpot Service Hub

Intercom
HubSpot Service Hub vs Intercom
Zoho Desk
HubSpot Service Hub vs Zoho Desk
Zendesk
HubSpot Service Hub vs Zendesk
Freshdesk
HubSpot Service Hub vs Freshdesk

Compare Alternatives

Programmatic alternatives matchups

Tidio
HubSpot Service Hub vs Tidio
Faveo Helpdesk
HubSpot Service Hub vs Faveo Helpdesk
Hiver
HubSpot Service Hub vs Hiver
SupportBee
HubSpot Service Hub vs SupportBee

Top Competitors

Direct market matchups

Help Scout
HubSpot Service Hub vs Help Scout
Helply
HubSpot Service Hub vs Helply
HappyFox
HubSpot Service Hub vs HappyFox
Kayako
HubSpot Service Hub vs Kayako

Explore More

Related pages for HubSpot Service Hub

Read HubSpot Service Hub Reviews

Verified user ratings and in-depth reviews

HubSpot Service Hub Alternatives

Explore the best comparable software options

HubSpot Service Hub Competitors

See how it compares to top market competitors

Compare HubSpot Service Hub

Side-by-side feature and pricing comparison

HubSpot Service Hub Pricing

Full pricing plans and tiers breakdown

About HubSpot Service Hub (Company)

Learn more about the company behind HubSpot Service Hub