Best Hiver
Alternatives & Competitors
Our proprietary similarity engine analyzed 100+ data points to find the most capable alternatives to Hiver for your specific workflow requirements.
Help Scout
Simple powerful shared inbox and help desk for customer-focused teams.
Key Features
Freshdesk
Feature-rich helpdesk and shared inbox platform built to scale omnichannel customer support.
Key Features
Helply
Simple omnichannel help desk software for growing teams to manage customer support efficiently.
Key Features
Front
Collaborative customer operations platform for teams managing every conversation.
Key Features
Trengo
Omnichannel inbox for WhatsApp email social media and chat with no-code automation and flowbots.
Key Features
HappyFox
Powerful multichannel helpdesk with smart automation SLA management and AI-assisted agent productivity.
Key Features
Gorgias
E-commerce helpdesk with deep Shopify integration enabling support and store actions from one inbox.
Key Features
Helpwise
Shared inbox software for collaborative email and customer communication management.
Key Features
Zendesk
Enterprise-grade omnichannel customer service platform with AI ticketing and 1000+ integrations.
Key Features
Intercom
AI-first customer service platform combining shared inbox live chat and autonomous AI agents.
Key Features
Kayako
Unified helpdesk delivering personalized support through complete customer journey visibility.
Key Features
SupportBee
SupportBee is a shared inbox help desk that makes it easy for teams to collaborate on customer emails
Key Features
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is an IT help desk software with asset management and project management features
Key Features
Deskpro
Omnichannel help desk software for customer support and service management.
Key Features
Zammad
Open-source help desk platform for modern customer support teams.
Key Features
Tidio
Tidio is a customer communication platform that combines live chat and chatbots for e-commerce
Key Features
Faveo Helpdesk
Faveo Helpdesk is a customer support software with ticketing, automation, and multi-channel support
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Jira Service Management
Jira Service Management is an IT service desk and operations management tool from Atlassian, built on Jira
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TeamSupport
TeamSupport is a customer support software designed for B2B companies, with collaboration tools and analytics
Key Features
SolarWinds Service Desk
IT service management platform with automation, asset tracking, and incident management.
Key Features
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