Freshworks
Overview
Product Information
PLATFORMS
Web / Cloud,iOS,Android
DEVELOPER
Freshworks Inc.
PRICING MODEL
FREE TRIAL
USER REVIEWS
1 verified review
Expert InsightsAI-Powered Analysis
Free Tier Available
Offers a permanent free plan, making it highly accessible for small teams.
Excellent Connectivity
Seamlessly syncs with 8 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
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Freshworks Integrations8
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Freshworks Media
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No Media Available
The vendor for Freshworks hasn't provided any screenshots or demo videos yet. Visual content will appear here once it's available.
Freshworks Verified Features
Customer Experience (CX) & Support
- Customer serviceHelpful
- TicketingHelpful
- MessagingHelpful
DevOps & IT Operations
- IT service managementHelpful
CRM & Sales Automation
- CRMHelpful
Human Resources (HRIS) & Recruiting
- Employee serviceHelpful
Generative AI & LLMs
- AI AutomationHelpful
Data Engineering & BI
- AnalyticsHelpful
Workflow Automation
- Workflow AutomationHelpful
Product Development
- App MarketplaceHelpful
Core Features Summary
“Customer service,IT service management,CRM,Employee service,AI automation,Ticketing,Messaging,Analytics,Workflow automation,App marketplace”
Pricing and Plans
Explore custom pricing options and plans
Custom Pricing
Official pricing details are managed directly by the vendor to ensure accuracy.
Professional Service
Freshworks provides a tailored pricing structure based on your specific requirements. While we don't have individual plan breakdowns in our catalog, you can access the most up-to-date and accurate pricing directly.
Pricing Model
Pricing Type
This software uses a subscription-based pricing model with recurring billing.
Pricing Highlights
- Commercial license with professional support
- Verified official pricing page
- Managed directly by vendor
Free Trial Available
Full access for 14 days without any purchase commitment.
Pricing FAQ
Common questions about Freshworks pricing — Click to expand
Still have questions? Visit the official Freshworks website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for Freshworks.
Customer Support Rating
Based on verified owner assessment
Developer Support
Integration & API capabilities
Public API documentation is available from the vendor.
Company Information
Other Products by Freshworks Inc.
Explore other solutions offered by this vendor
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 2010. 16+ years of experience.
User Reviews
Verified experiences from users of Freshworks
User Reviews
Expert Analysis & Editorial Review
Ratings Breakdown
😀Pros
- Broad business software portfolio
- Easy-to-use product positioning
- AI capabilities
- Cloud delivery
- Large integration ecosystem
🙁Cons
- Freshworks is a suite rather than one standalone application
- Individual products have separate pricing and capabilities
- Portfolio complexity can require product selection
Freshworks operates as an umbrella software suite rather than a single application. Its current portfolio spans customer service, IT and employee service, sales CRM, marketing, messaging, and voice products.
What they liked most
Product breadth,AI features,usability,integration ecosystem
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Product Roadmap
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Discussions
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Community Guidelines
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FAQs
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Freshworks Comparison Guide
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Freshworks Pricing
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About Freshworks (Company)
Learn more about the company behind Freshworks