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Slack logo
🥈

Slack

4.7(46 reviews)🥈High Performer+5
By Slack Technologies (Salesforce)
Verified Expert Choice 4.6
Featured
Website
Slack

Slack

4.7(46 reviews)
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Overview

The de-facto standard for team chat in tech companies worldwide.

Product Information

PLATFORMS

Web, Windows, macOS, Linux, iOS, Android

DEVELOPER

Slack Technologies (Salesforce)

PRICING MODEL

FREEMIUM

FREE PLAN

Free Plan Available

FREE TRIAL

14 Days Free Trial

USER REVIEWS

46 verified reviews

Expert Insights
AI-Powered Analysis

Budget Friendly

Pricing is approximately 31% lower than the category average.

Highly Intuitive

Top-rated for its user interface and low learning curve in this category.

Expert Support

Users consistently praise the responsiveness and quality of their support team.

Excellent Connectivity

Seamlessly syncs with 8 popular business applications and platforms.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Categories

Team Chat & Messaging
🥈
Marketplace RecognitionQ4 2026

SoftwareHope High Performer

Ranked #1 in Team Chat & Messaging

Recognition Score
80.1/100
Percentile
Top 1%

Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.

Additional Earned Category Honors (5)Evaluated across independent performance dimensions
💎
Easiest to Use
Q4 2026 · #1 in category
95
💎
Best Functionality
Q4 2026 · #1 in category
95
💎
Best Customer Support
Q4 2026 · #1 in category
95
💎
Highly Rated
Q4 2026 · #1 in category
93
💎
Best Value for Money
Q4 2026 · #1 in category
90
Official 4-Pillar Evaluation Methodology
Customer Satisfaction (60%)
Bayesian CSAT Across 5 Dimensions
Product Evidence (20%)
Feature & Spec Completeness
Buyer Interest (10%)
Organic Search & Comparisons
Catalog Freshness (10%)
90-Day Review Vitality
Official SoftwareHope Marketplace Award · Zero commercial bias
Verify Certificate How awards are calculated
Free For Buyers & Teams

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Price Drop Notifications
Verified Buyer Reviews

Slack Integrations
8

Explore all software and platforms that integrate with Slack.

Asana integration logo
AsanaVerified
GitHub integration logo
GitHubVerified
Google Drive integration logo
Google DriveVerified
Jira integration logo
JiraVerified
Salesforce integration logo
SalesforceVerified
Trello integration logo
TrelloVerified
Zapier integration logo
ZapierVerified
Zoom integration logo
ZoomVerified

Slack Media

Explore the interface and core features through high-quality visual walkthroughs.

demo
Official Company Video

Slack Review 2026

Slack Review 2026 for Slack

Media Library

1 Items
Slack Review 2026
OFFICIAL

Slack Review 2026

Slack Verified Features

Digital Marketing Services

  • Content Marketing Strategy
    Helpful

Customer Experience (CX) & Support

  • Group chat
    Helpful
  • Real-time Chat
    Helpful
  • Chat features
    Helpful
  • Live Chat
    Helpful
  • Direct messaging and group chats
    Helpful
+1 more

Workflow Automation

  • Workflow Automation
    Helpful
  • Integrations
    Helpful
  • App Integrations
    Helpful

Productivity & Office

  • File sharing
    Helpful

Generative AI & LLMs

  • Automation
    Helpful

Key Highlights

  • Knowledge Base & Help Center
  • Custom Workflows
  • Custom workflows and integrations
  • Work order management
  • Workflow management
+6 more
View All Features📝 Review Now
Explore All Features & Capabilities (35)

Core Features Summary

“Slack organizes team communication into dedicated channels with support for real-time messaging, file sharing, huddles, audio clips, and automated workflow builder actions. Integrates with thousands of enterprise productivity apps.”

Download Slack

Official and verified release direct from Slack.

Verified Official Release
slack.com
Download Official App
Security & Safety Guarantee: All download links on SoftwareHope point directly to verified vendor repositories, official app stores, or official CDNs (slack.com). We never bundle adware, third-party downloaders, or altered binaries.

Official Product Download Hub

Visit the vendor's central release page to access release notes, older versions, and system requirements.

Compatible with: Web, Windows, macOS, Linux, iOS, Android

Visit Vendor Release Page

Pricing and Plans

Select the perfect plan for your needs — Starting at $10/mo

Free Plan Available
Premium Plans
14-Day Free Trial
Annual Discount Available
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Free

Free
Plan includes:
  • 90 days of message history
  • 10 app integrations
  • 1:1 video calls & huddles

Pro

$10
/mo
Plan includes:
  • Unlimited message history
  • Unlimited integrations
  • Group huddles up to 50 people
  • Slack Connect guest access

Business+

$16
/mo
Plan includes:
  • SAML-based Single Sign-On (SSO)
  • Compliance exports for messages
  • 24/7 priority support with 4-hr SLA
See All 4 Plans & Full Pricing Details

Showing top 3 of 4 plans. Click above to view complete plan details on SoftwareHope.

See what users are saying about pricingSee All Pricing Reviews

Pricing Model

Pricing Type

Freemium

This software offers a free version with optional paid upgrades.

Pricing Highlights

  • Free entry level with premium upgrades
  • 4 structured pricing tiers
  • Annual discount available — save vs monthly billing
  • Verified official pricing page
  • Managed directly by vendor

Free Trial Available

Risk-Free

Full access for 14 days without any purchase commitment.

Pricing FAQ

Common questions about Slack pricing — Click to expand

Still have questions? Visit the official Slack website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for Slack.

View All Deals

Customer Support Rating

Based on verified owner assessment

Exceptional Support
4.7/ 5.0
94% Satisfaction
Verified Support QualityDirect Vendor Data

Developer Support

Integration & API capabilities

API Available
Technical Integration Supported

Connect workflows with REST APIs, developer SDKs, webhooks, and programmatic data access.

API DocumentationREST / Webhooks
Slack Technologies (Salesforce)

Slack Technologies (Salesforce)

VendorWebsiteProfile
Vendor RatingAvg. across all products
4.7

Company Information

Founded
2009
Headquarters
San Francisco, CA, USA, United States
Origin
United States
Website
https://slack.com/

More from Slack Technologies (Salesforce)

View this vendor's complete profile and offerings

Connect

Slack TwitterSlack LinkedIn

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.7
1Products
46Reviews
17+Yrs in Business
1Free Trial
Rating Breakdown
Ease of Use
4.7
Value for Money
4.5
Customer Support
4.7
Functionality
4.7

Vendor information is sourced from verified partner applications and platform data. Founded in 2009. 17+ years of experience.

User Reviews

Verified experiences from users of Slack

4.7 Rating
46 Reviews
All 46

Overall Rating

4.7
Based on 46 reviews

Rating Distribution

5
34
4
10
3
2
2
0
1
0

User Reviews

Sort by:
DK

Devendra Kumar Gupta (SH Team)

EDITORIAL
SOCIAL ID
Industry:Software & IT
Company Size:1000+
Country:US
more than 2 years
Review source:Editorial Team
Reviewed October 2, 2026
Recommends

Expert Analysis & Editorial Review

4.5

Ratings Breakdown

Ease of use
4.5
Value for money
4.3
Customer support
4.4
Functionality
4.6

😀Pros

  • Powerful integrations ecosystem
  • Instant channel huddles

🙁Cons

  • Can get noisy without proper channel hygiene
  • High enterprise pricing

The de-facto standard for team chat in tech companies worldwide.

What they liked most

Great for team communication and integrations
VB

Victor B.

VERIFIED USAGE
VERIFIED REVIEWER
Corporate Procurement Manager
Industry:Logistics & Supply Chain
Company Size:501-1000
Country:Canada
2+ years
Review source:Verified Product Usage
Reviewed July 24, 2026

Great feature set though pricing gets expensive

3.0

Ratings Breakdown

Ease of use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0

😀Pros

  • Slack Connect guest channels and Enterprise Grid administrative controls are robust.

🙁Cons

  • Per-user pricing tiers add up quickly for large enterprise workforces compared to bundled tools.

Slack offers top-tier collaboration tools, but procurement managers should monitor licensing costs closely. As company headcount expands into thousands, per-user pricing becomes significant compared to bundled suite options.

🔥 Reasons for switching

Required Enterprise Grid security controls, guest channel access, and compliance logging.
UJ

Uma J.

VERIFIED USAGE
VERIFIED REVIEWER
Senior Data Engineering Specialist
Industry:Financial Technology
Company Size:201-500
Country:United Kingdom
1-2 years
Review source:Verified Product Usage
Reviewed July 24, 2026

Capable messaging tool but notifications require discipline

3.0

Ratings Breakdown

Ease of use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0

😀Pros

  • Channel huddles and developer bot webhooks are great for technical troubleshooting.

🙁Cons

  • Constant @channel pings and channel clutter can break focus during deep analytical work.

Slack is feature-packed for tech teams, but keeping focus can be challenging. Without strict workspace guidelines on @channel mentions, developers suffer from constant context switching throughout the work day.

🔥 Reasons for switching

Needed developer bot webhooks, data alert channels, and channel huddles.
Showing 3 of 46 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.
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Product Roadmap

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Product Roadmap

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Discussions

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FAQs

Answers about Slack

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Slack Pricing

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About Slack (Company)

Learn more about the company behind Slack