Different Use Cases Detected
These products belong to the same software category but focus on different use cases. Insightly CRM and Outreach may not be direct competitors.
Insightly CRMvsOutreach
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Insightly CRM vs Outreach
In our 2026 comparison of Insightly CRM and Outreach, Outreach comes out ahead overall (weighted score 90% vs 65% for Insightly CRM). Insightly CRM is rated 4.2/5 from 1 user review; Outreach is rated 4.6/5 from 5 user reviews. Insightly CRM starts at $29/month with a free trial; Outreach has a free plan.
Last updated
| At a glance | Insightly CRM | Outreach |
|---|---|---|
| Category | CRM | Marketing & Sales |
| User rating | 4.2/5 (1 reviews) | 4.6/5 (5 reviews) |
| Starting price | $29/mo | Free plan |
| Free trial | Yes | Not listed |
| Listed features | 11 | 20 |
| Integrations | — | 8 |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Ease of use | — | 4.5/5 |
| Customer support | — | 5.0/5 |
Insightly CRM
Starting Price
Starting at $29.00/month
Community Pulse
Advanced Ratings
Pros
No pros extractedCons
No cons extracted
Outreach
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- Sales sequences automate follow-ups and save reps hours of manual work
- Email templates make personalized prospecting faster and easier to manage
- CRM integrations keep sales activities connected with customer records
Cons
- New users face a learning curve when building complex sequences
- Salesforce synchronization can occasionally create duplicate or outdated contact records
- Advanced reporting and customization can feel limiting for some sales teams
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
Insightly CRM
Expert Score
Outreach
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Insightly CRM Integrations
No top integrations listed
Outreach Integrations
Platform Support
Supported platforms across each product
Insightly CRM
Outreach
Sentiment & Feedback
Real-world pros and cons from verified users
Insightly CRM Feedback
User sentiment analysis
Outreach Feedback
User sentiment analysis
- Sales sequences automate follow-ups and save reps hours of manual work
- Email templates make personalized prospecting faster and easier to manage
- CRM integrations keep sales activities connected with customer records
- Engagement analytics help managers spot gaps in rep activity and performance
- Centralized prospect management makes daily sales outreach easier to organize
- New users face a learning curve when building complex sequences
- Salesforce synchronization can occasionally create duplicate or outdated contact records
- Advanced reporting and customization can feel limiting for some sales teams
Feature Comparison
Detailed side-by-side capability checklist
Insightly CRM
11/31 features
- Custom fields
- Integrations. Teams can connect sales activities to post-sale projects
- Workflows
- Project management with tasks
- Email Tracking
- Call recording
- Automate routine processes
- Buyer intent
- CRM synchronization
- Cadences
- Contact & Lead Management
- Contact enrichment
- Deal management
- Email sequencing
- Insightly combines contact
- Keep customer and delivery information linked in
- Lead
- Lead Scoring
- Lead generation
- Multi-channel sales engagement platform
- Opportunity
- Organize relationships
- Prospecting
- Revenue forecasting
- Sales
- Sales Analytics
- Sales Pipeline & Deal Tracking
- Sales coaching
- Sales engagement
- Sales workflow automation
- Reporting
Outreach
20/31 features
- Custom fields
- Integrations. Teams can connect sales activities to post-sale projects
- Workflows
- Project management with tasks
- Email Tracking
- Call recording
- Automate routine processes
- Buyer intent
- CRM synchronization
- Cadences
- Contact & Lead Management
- Contact enrichment
- Deal management
- Email sequencing
- Insightly combines contact
- Keep customer and delivery information linked in
- Lead
- Lead Scoring
- Lead generation
- Multi-channel sales engagement platform
- Opportunity
- Organize relationships
- Prospecting
- Revenue forecasting
- Sales
- Sales Analytics
- Sales Pipeline & Deal Tracking
- Sales coaching
- Sales engagement
- Sales workflow automation
- Reporting
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Insightly CRM Pricing
SUBSCRIPTIONOutreach Pricing
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Outreach
Calculated by features, pricing, support & ratings.
Awaiting Votes
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
- Teams seeking a zero-cost or freemium entry tier for Outreach
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
Insightly CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Insightly CRM is a runner-up with a composite score of 65%.
Pricing: $29/mo (Free Trial), a less accessible entry point than the leader.
Offers 11 features (fewer than the category leader).
No data available for this product on this dimension yet.
No data available for this product on this dimension yet.
Tied on platform availability (3 Platforms: Web, iOS, Android).
Outreach
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Outreach wins overall with a weighted score of 90% based on user rating, pricing, features, usability, and support.
Outreach has the most accessible pricing ($0/mo (No Free Trial)).
Outreach lists the most features (20 features).
Not enough data on the other product(s) to rank this dimension fairly.
Not enough data on the other product(s) to rank this dimension fairly.
Tied on platform availability (3 Platforms: Web, iOS, Android).
Final Verdict:Outreach
Outreach scores higher across 5 of 11 key dimensions with a 25-point lead in our weighted analysis.
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Frequently asked questions: Insightly CRM vs Outreach
Which is better: Insightly CRM or Outreach?
Outreach scores higher across 5 of 11 key dimensions with a 25-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Insightly CRM and Outreach?
Insightly CRM is rated 4.2/5 from 1 user review. Outreach is rated 4.6/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Insightly CRM and Outreach cost?
Insightly CRM starts at $29/month with a free trial. Outreach has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Insightly CRM and Outreach offer a free plan or free trial?
Insightly CRM offers a free trial; Outreach offers a free plan.
Which platforms do Insightly CRM and Outreach support?
Insightly CRM supports Web, iOS and Android; Outreach supports Web, iOS and Android.
Most Helpful Reviews
Community-voted helpful feedback from verified users
It is commonly used by service businesses, agencies, and consultancies that need CRM and project tracking in one platform.
Outreach gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Outreach helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
We consolidated our customer communication channels into Outreach and immediately saw improvements in deal velocity and followup consistency across our sales team.
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