ClosevsInsightly CRM
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Close vs Insightly CRM
In our 2026 comparison of Close and Insightly CRM, Close comes out ahead overall (weighted score 90% vs 65% for Insightly CRM). Close is rated 4.6/5 from 5 user reviews; Insightly CRM is rated 4.2/5 from 1 user review. Close starts at $9/month with a free trial; Insightly CRM starts at $29/month with a free trial.
Last updated
| At a glance | Close | Insightly CRM |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.6/5 (5 reviews) | 4.2/5 (1 reviews) |
| Starting price | $9/mo | $29/mo |
| Free trial | Yes | Yes |
| Listed features | 19 | 11 |
| Integrations | 7 | — |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Ease of use | 4.5/5 | — |
| Customer support | 5.0/5 | — |
Close
Starting Price
Subscription plans available; Base plan starts at $49 per user/month billed annually; Startup, Professional, and Enterprise plans available.
Community Pulse
Advanced Ratings
Pros
- Built-in calling, SMS, and email tools with automated logging, eliminating the need for separate communication platforms.
- Workflow automation sequences help sales teams maintain consistent follow-up cadences without manual reminders.
- Smart views and reporting dashboards provide real-time visibility into team activity and deal progression.
Cons
- Primarily focused on inside sales teams; less suitable for field sales or complex B2B enterprise cycles.
- Limited marketing automation features compared to all-in-one platforms; email capabilities are sales-focused rather than campaign-oriented.
- Pricing is per-seat, which can become expensive for larger teams compared to bulk-user pricing models.
Insightly CRM
Starting Price
Starting at $29.00/month
Community Pulse
Advanced Ratings
Pros
No pros extractedCons
No cons extractedProduct Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
Close
Expert Score
Insightly CRM
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Close Integrations
Insightly CRM Integrations
No top integrations listed
Platform Support
Supported platforms across each product
Close
Insightly CRM
Sentiment & Feedback
Real-world pros and cons from verified users
Close Feedback
User sentiment analysis
- Built-in calling, SMS, and email tools with automated logging, eliminating the need for separate communication platforms.
- Workflow automation sequences help sales teams maintain consistent follow-up cadences without manual reminders.
- Smart views and reporting dashboards provide real-time visibility into team activity and deal progression.
- Custom activity tracking allows managers to monitor specific sales behaviors and coaching opportunities.
- Built-in calling and SMS,Strong sales automation,Easy pipeline management,Excellent usability,Fast implementation
- Primarily focused on inside sales teams; less suitable for field sales or complex B2B enterprise cycles.
- Limited marketing automation features compared to all-in-one platforms; email capabilities are sales-focused rather than campaign-oriented.
- Pricing is per-seat, which can become expensive for larger teams compared to bulk-user pricing models.
- Limited marketing features,Higher pricing for small teams,Fewer customization options than enterprise CRMs
Insightly CRM Feedback
User sentiment analysis
Feature Comparison
Detailed side-by-side capability checklist
Close
19/29 features
- Communication
- Communication tools
- Integrations. Teams can connect sales activities to post-sale projects
- Custom fields
- Email
- SMS
- Security
- Workflow Automation
- Workflows
- Project management with tasks
- Team collaboration
- Automation
- Call recording
- Tools designed mainly for inside sales and outbound sales workflows
- Automate routine processes
- CRM
- Contact Management
- Insightly combines contact
- Keep customer and delivery information linked in
- Lead
- Opportunity
- Organize relationships
- Pipeline Management
- Sales Pipeline Visualization
- Sales automation
- Sequences
- Reporting
- Reporting & Analytics
- Close combines lead and pipeline management with built-in calling
Insightly CRM
11/29 features
- Communication
- Communication tools
- Integrations. Teams can connect sales activities to post-sale projects
- Custom fields
- Email
- SMS
- Security
- Workflow Automation
- Workflows
- Project management with tasks
- Team collaboration
- Automation
- Call recording
- Tools designed mainly for inside sales and outbound sales workflows
- Automate routine processes
- CRM
- Contact Management
- Insightly combines contact
- Keep customer and delivery information linked in
- Lead
- Opportunity
- Organize relationships
- Pipeline Management
- Sales Pipeline Visualization
- Sales automation
- Sequences
- Reporting
- Reporting & Analytics
- Close combines lead and pipeline management with built-in calling
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Close Pricing
SUBSCRIPTIONInsightly CRM Pricing
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Close
Calculated by features, pricing, support & ratings.
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Budget-conscious teams seeking competitive entry pricing ($9/mo)
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Close
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Close wins overall with a weighted score of 90% based on user rating, pricing, features, usability, and support.
Close has the most accessible pricing ($9/mo (Free Trial)).
Close lists the most features (19 features).
Not enough data on the other product(s) to rank this dimension fairly.
Not enough data on the other product(s) to rank this dimension fairly.
Tied on platform availability (3 Platforms: Web, iOS, Android).
Insightly CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Insightly CRM is a runner-up with a composite score of 65%.
Pricing: $29/mo (Free Trial), a less accessible entry point than the leader.
Offers 11 features (fewer than the category leader).
No data available for this product on this dimension yet.
No data available for this product on this dimension yet.
Tied on platform availability (3 Platforms: Web, iOS, Android).
Final Verdict:Close
Close scores higher across 5 of 11 key dimensions with a 25-point lead in our weighted analysis.
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Frequently asked questions: Close vs Insightly CRM
Which is better: Close or Insightly CRM?
Close scores higher across 5 of 11 key dimensions with a 25-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Close and Insightly CRM?
Close is rated 4.6/5 from 5 user reviews. Insightly CRM is rated 4.2/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.
How much do Close and Insightly CRM cost?
Close starts at $9/month with a free trial. Insightly CRM starts at $29/month with a free trial. Close has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.
Do Close and Insightly CRM offer a free plan or free trial?
Close offers a free trial; Insightly CRM offers a free trial.
Which platforms do Close and Insightly CRM support?
Close supports Web, iOS and Android; Insightly CRM supports Web, iOS and Android.
Most Helpful Reviews
Community-voted helpful feedback from verified users
The platform emphasizes communication and sales productivity rather than broad business-suite functionality.
We consolidated our customer communication channels into Close and immediately saw improvements in deal velocity and followup consistency across our sales team.
Close gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Close helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
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