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  1. Compare
  2. Close vs monday CRM

Closevsmonday CRM

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

Close
Close
4.6
(5 reviews)
View Profile ↗
monday CRM
monday CRM
4.6
(1 review)
View Profile ↗

Quick answer: Close vs monday CRM

In our 2026 comparison of Close and monday CRM, Close comes out ahead overall (weighted score 90% vs 66% for monday CRM). Close is rated 4.6/5 from 5 user reviews; monday CRM is rated 4.6/5 from 1 user review. Close starts at $9/month with a free trial; monday CRM starts at €12/month with a free trial.

Last updated October 4, 2026

Key facts: Close vs monday CRM
At a glanceClosemonday CRM
CategoryCRMCRM
User rating4.6/5 (5 reviews)4.6/5 (1 reviews)
Starting price$9/mo€12/mo
Free trialYesYes
Listed features14—
Integrations75
PlatformsWeb, iOS, AndroidWeb, iOS, Android
Ease of use4.5/54.0/5
Customer support5.0/54.0/5
Close:OverviewReviewsPricingAlternatives
monday CRM:OverviewReviewsPricingAlternatives
Close

Close

4.6
(5)

Starting Price

Subscription plans available; Base plan starts at $49 per user/month billed annually; Startup, Professional, and Enterprise plans available.

Community Pulse

20%
Would Buy Again
96%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.6
Support
10.0

Pros

  • Workflow automation sequences help sales teams maintain consistent follow-up cadences without manual reminders.
  • Smart views and reporting dashboards provide real-time visibility into team activity and deal progression.
  • Custom activity tracking allows managers to monitor specific sales behaviors and coaching opportunities.

Cons

  • Limited marketing automation features compared to all-in-one platforms; email capabilities are sales-focused rather than campaign-oriented.
  • Pricing is per-seat, which can become expensive for larger teams compared to bulk-user pricing models.
  • Primarily focused on inside sales teams; less suitable for field sales or complex B2B enterprise cycles.
View Full Profile
monday CRM

monday CRM

4.6
(1)

Starting Price

Starting at €12.00/month

Community Pulse

100%
Would Buy Again
80%
Good Value

Advanced Ratings

Usability
8.0
Performance
8.0
Support
8.0

Pros

  • Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects
  • Highly intuitive and user-friendly interface that teams adopt quickly
  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes

Cons

  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

Close
Close
The platform emphasizes communication and sales productivity rather than broad business-suite functionality.
monday CRM
monday CRM
monday CRM is a flexible customer relationship management platform that brings leads, contacts, deals, emails, calls, tasks, and reporting into one place. It helps sales teams cut down on manual admin, keep customer records current, and see exactly where every deal stands. It is used by sales, marketing, and account management teams—from small businesses to larger organizations. Teams use it to manage the full customer journey, automate routine work, collaborate across departments, and focus more time on building relationships and closing deals.

Primary Category

The main classification for each product

Close
Close
CRM
monday CRM
monday CRM
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

Close

Close

Expert Score

Elite Choice
4.7/ 5.0
Verified Editorial Score
monday CRM

monday CRM

Expert Score

Elite Choice
4.6/ 5.0
Verified Editorial Score

Integration Ecosystem

Compare supported third-party apps and services

Close

Close Integrations

7 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
Zoom integration logo
Zoom
HubSpot integration logo
HubSpot
Outlook integration logo
Outlook
Google Workspace integration logo
Google Workspace
Aircall integration logo
Aircall
monday CRM

monday CRM Integrations

5 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
Google Drive integration logo
Google Drive
Gmail integration logo
Gmail
Outlook integration logo
Outlook

Platform Support

Supported platforms across each product

Close logo

Close

3 Platforms
Web
iOS
Android
monday CRM logo

monday CRM

3 Platforms
Web
iOS
Android

Sentiment & Feedback

Real-world pros and cons from verified users

Close

Close Feedback

User sentiment analysis

High Praise
  • Workflow automation sequences help sales teams maintain consistent follow-up cadences without manual reminders.
  • Smart views and reporting dashboards provide real-time visibility into team activity and deal progression.
  • Custom activity tracking allows managers to monitor specific sales behaviors and coaching opportunities.
  • Built-in calling, SMS, and email tools with automated logging, eliminating the need for separate communication platforms.
  • Built-in calling and SMS,Strong sales automation,Easy pipeline management,Excellent usability,Fast implementation
Common Gripes
  • Limited marketing automation features compared to all-in-one platforms; email capabilities are sales-focused rather than campaign-oriented.
  • Pricing is per-seat, which can become expensive for larger teams compared to bulk-user pricing models.
  • Primarily focused on inside sales teams; less suitable for field sales or complex B2B enterprise cycles.
  • Limited marketing features,Higher pricing for small teams,Fewer customization options than enterprise CRMs
monday CRM

monday CRM Feedback

User sentiment analysis

High Praise
  • Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects
  • Highly intuitive and user-friendly interface that teams adopt quickly
  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
  • Powerful automation features that reduce manual tasks and streamline sales workflows
  • Strong collaboration and visibility across sales, marketing, and project delivery teams within one platform
Common Gripes
  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management

Feature Comparison

Detailed side-by-side capability checklist

Close

Close

14/14 features

Leader
Collaboration
  • Communication
  • Communication tools
Security & Compliance
  • Security
Project & Team Management
  • Team collaboration
Generative AI & LLMs
  • Automation
Media & Creative Tools
  • Call recording
CRM & Sales Automation
  • CRM
  • Contact Management
  • Pipeline Management
  • Sales Pipeline Visualization
  • Sales automation
  • Workflow Automation
Data Engineering & BI
  • Reporting
  • Reporting & Analytics
monday CRM

monday CRM

0/14 features

Collaboration
  • Communication
  • Communication tools
Security & Compliance
  • Security
Project & Team Management
  • Team collaboration
Generative AI & LLMs
  • Automation
Media & Creative Tools
  • Call recording
CRM & Sales Automation
  • CRM
  • Contact Management
  • Pipeline Management
  • Sales Pipeline Visualization
  • Sales automation
  • Workflow Automation
Data Engineering & BI
  • Reporting
  • Reporting & Analytics

Pricing & Plans

Compare plans, features, and starting points side-by-side

Close

Close Pricing

SUBSCRIPTION
Starting Price
$9/mo
Pricing Overview
Subscription plans available; Base plan starts at $49 per user/month billed annually; Startup, Professional, and Enterprise plans available.
monday CRM

monday CRM Pricing

SUBSCRIPTION
Starting Price
€12/mo
Basic
Current price: €12/mo
1 workspace
1 custom dashboard
1,000 active contacts & deals
5 columns per board max
20 quotes & invoices /month
Standard
Current price: €17/mo
3 workspaces
5 custom dashboards
10,000 active contacts & deals
15 columns per board max
50 quotes & invoices /month
Pro
Current price: €28/mo
15 workspaces
50 custom dashboards
100,000 active contacts & deals
75 columns per board max
250 quotes & invoices /month
Ultimate
Current price: €0/mo
Our absolute best support
Tailored onboarding
24/7, prioritized support
Unlimited workspaces
Unlimited contacts & deals

Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% Close50% monday CRM
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Close

Close

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

Ad Placement Spot
Available Spot

Promote Your Tool to Close vs monday CRM Buyers

Feature your software prominently in the sidebar & pricing pages of Close vs monday CRM to capture high-intent CRM evaluators.

Top-of-page sidebar placement
Target active evaluators & switchers
30-day guaranteed flight & live analytics
Starting at$199 / 30d
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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

Close
Close
4 Wins
VS2 Ties
monday CRM
monday CRM
0 Wins

Weighted Overall Scorecard

Normalized composite performance scores

Recommended
Close
90%
monday CRM
66%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

Close
Choose Close if…
Enterprise ChoiceUX Leader
  • Organizations requiring enterprise SLA support, governance, and custom security
  • Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
  • Teams looking for native integration with core workflow tools
monday CRM
Choose monday CRM if…
Emerging OptionSMB-Friendly
  • Teams looking for native integration with core workflow tools
  • Buyers open to a newer or less-reviewed option (fewer reviews so far)
  • SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Close

Close

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction86%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.8 / 5 (96%)
🎧Support Quality5.0 / 5 (100%)
📊Market Trust5 (100%)
🔌Integration Ecosystem7 apps (100%)
🏅Expert Editorial Score4.7 / 5 (94%)
👍Would Recommend20% (33%)
⚙️Feature Richness14 features (100%)
💸Pricing & Accessibility45%
💬Sentiment Balance5 Pros / 4 Cons (54%)
💻Platform Support3 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Winner

Close wins overall with a weighted score of 90% based on user rating, pricing, features, usability, and support.

Pricing & Value
Tied

Comparable pricing accessibility ($9/mo (Free Trial)).

Feature Completeness
Winner

Close lists the most features (14 features).

Usability & Design
Winner

Ranked #1 for usability with a user rating of 4.5/5 stars.

Customer Support
Winner

Ranked #1 for support with a user rating of 5.0/5 stars.

Platform Support
Tied

Tied on platform availability (3 Platforms: Web, iOS, Android).

monday CRM

monday CRM

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction82%
🖱️Ease of Use4.0 / 5 (80%)
💰Value for Money4.0 / 5 (80%)
🎧Support Quality4.0 / 5 (80%)
📊Market Trust1 (39%)
🔌Integration Ecosystem5 apps (71%)
🏅Expert Editorial Score4.6 / 5 (92%)
👍Would Recommend100% (60%)
⚙️Feature Richness0 features (0%)
💸Pricing & Accessibility45%
💬Sentiment Balance5 Pros / 3 Cons (58%)
💻Platform Support3 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Runner-up

monday CRM is a runner-up with a composite score of 66%.

Pricing & Value
Tied

Comparable pricing accessibility (€12/mo (Free Trial)).

Feature Completeness
Runner-up

Offers 0 features (fewer than the category leader).

Usability & Design
Runner-up

Satisfactory usability with a user rating of 4.0/5 stars.

Customer Support
Runner-up

Decent support with a user rating of 4.0/5 stars.

Platform Support
Tied

Tied on platform availability (3 Platforms: Web, iOS, Android).

AI-Powered Decision Intelligence

Final Verdict:
Close
Close

Close scores higher across 7 of 11 key dimensions with a 24-point lead in our weighted analysis.

Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated October 2026
high Confidence Level
SoftwareHope
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Get SoftwareHope highlighted in your Google searches for software research.

⭐Prefer SoftwareHopePrefer us on Google
Ad Placement Opportunity
Available Spot

Promote Your Software to CRM Decision Makers

Starting at$199 / 30d
Apply for Spot

Frequently asked questions: Close vs monday CRM

Which is better: Close or monday CRM?

Close scores higher across 7 of 11 key dimensions with a 24-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate Close and monday CRM?

Close is rated 4.6/5 from 5 user reviews. monday CRM is rated 4.6/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.

How much do Close and monday CRM cost?

Close starts at $9/month with a free trial. monday CRM starts at €12/month with a free trial. Always confirm current pricing on the vendor's site, as plans change.

Do Close and monday CRM offer a free plan or free trial?

Close offers a free trial; monday CRM offers a free trial.

Which platforms do Close and monday CRM support?

Close supports Web, iOS and Android; monday CRM supports Web, iOS and Android.

Which is easier to use, Close or monday CRM?

Close has an ease-of-use rating of 4.5/5, monday CRM has an ease-of-use rating of 4.0/5. Close is rated easier to use by reviewers.

Most Helpful Reviews

Community-voted helpful feedback from verified users

Close

Official Editorial Review

by Vijay Datt (SH Team)

The platform emphasizes communication and sales productivity rather than broad business-suite functionality.

Pros:Built-in communication, sales sequences, simple workflows, strong activity tracking
Cons:Less suitable for complex enterprise customization, can be costly for larger teams
Was this review helpful?
Close

Seamless customer engagement and insights

by Ivan Z.

We consolidated our customer communication channels into Close and immediately saw improvements in deal velocity and followup consistency across our sales team.

Pros:Accurate sales forecasting reports and clear executive revenue dashboards.
Cons:Automated sequence rules need careful testing before rolling out to large lead lists.
Was this review helpful?
Close

Powerful pipeline tracking with Close

by Deepika Iyer

Close gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.

Pros:Intuitive pipeline visualization, automated activity logging, and custom stage filters.
Cons:Custom reporting charts have a slight learning curve for non-technical team members.
Was this review helpful?
Close

Great lead management and reporting clarity

by Harper U.

Custom deal stages and automated followup reminders in Close helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.

Pros:Comprehensive contact history timeline and responsive automated email followups.
Cons:Mobile application focuses on contact lookups rather than deep pipeline analytics.
Was this review helpful?

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