Highrise CRMvsInfusionsoft
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Highrise CRM vs Infusionsoft
In our 2026 comparison of Highrise CRM and Infusionsoft, the products are too closely matched to name a clear overall winner. Highrise CRM is rated 4.5/5 from 4 user reviews; Infusionsoft is rated 4.5/5 from 4 user reviews. Highrise CRM starts at $24/month; Infusionsoft starts at $199/month.
Last updated
| At a glance | Highrise CRM | Infusionsoft |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.5/5 (4 reviews) | 4.5/5 (4 reviews) |
| Starting price | $24/mo | $199/mo |
| Listed features | 12 | 12 |
| Ease of use | 4.5/5 | 4.5/5 |
| Customer support | 5.0/5 | 5.0/5 |
Product Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
Highrise CRM
Expert Score
Infusionsoft
Expert Score
Platform Support
Supported platforms across each product
Highrise CRM
Platform support not specified
No platform details listed for this software
Infusionsoft
Platform support not specified
No platform details listed for this software
Sentiment & Feedback
Real-world pros and cons from verified users
Highrise CRM Feedback
User sentiment analysis
- It is designed as a simple CRM to store, share, and manage leads and prospects, making it accessible for small to medium-sized teams .
- The platform facilitates communication between team members and helps manage follow-ups efficiently .
- It serves a diverse customer base, with notable clients including Massage Envy, Upwork, and Sony Music .
- Most of its users are small businesses with 20 to 49 employees, indicating it is well-suited for companies of that size .
- Its market share is currently very small at an estimated 0.02%, suggesting it is not a dominant player in the CRM space .
- It faces strong competition from industry giants like Salesforce and HubSpot CRM .
- As a simpler CRM, it may lack the advanced features, complex automations, or deep integrations found in larger enterprise platforms.
Infusionsoft Feedback
User sentiment analysis
- Keap is a powerful CRM and marketing automation platform designed specifically for small businesses, combining sales and marketing tools in one place.
- It includes robust email marketing automation, allowing you to create sophisticated drip campaigns to nurture leads.
- E-commerce features and payment processing are integrated, making it a comprehensive business solution.
- The platform offers built-in appointment scheduling and lead scoring to help prioritize sales efforts.
- The platform has a steep learning curve and can be complex to set up for new users without technical experience.
- As a comprehensive tool, it is more expensive than simpler CRM or email marketing solutions.
- Some users find its user interface and campaign builder to be less intuitive compared to modern marketing automation platforms.
Feature Comparison
Detailed side-by-side capability checklist
Highrise CRM
12/17 features
- Security
- Team collaboration
- Marketing automation
- Automation
- A classic simple CRM and contact manager by Basecamp
- CRM
- CRM integration
- CRM pipeline
- Contact & Lead Management
- Keeping track of client emails and task queues
- Lead Scoring & Segmentation
- Mobile CRM
- Sales & marketing automation engine by Keap
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Reporting & Analytics
- Offering detailed CRM pipelines and campaign builders
Infusionsoft
12/17 features
- Security
- Team collaboration
- Marketing automation
- Automation
- A classic simple CRM and contact manager by Basecamp
- CRM
- CRM integration
- CRM pipeline
- Contact & Lead Management
- Keeping track of client emails and task queues
- Lead Scoring & Segmentation
- Mobile CRM
- Sales & marketing automation engine by Keap
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Reporting & Analytics
- Offering detailed CRM pipelines and campaign builders
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Highrise CRM Pricing
Infusionsoft Pricing
Essential tools for growing teams.
Complete toolset with premium support.
Custom security and volume license scale.
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Draw
Calculated by features, pricing, support & ratings.
Awaiting Votes
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Budget-conscious teams seeking competitive entry pricing ($24/mo)
- Users wanting a streamlined, user-friendly workspace interface
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
- Organizations requiring enterprise SLA support, governance, and custom security
- Users wanting a streamlined, user-friendly workspace interface
- Large sales organizations needing advanced pipeline management, forecasting, and territory tools
Highrise CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 89%.
Highrise CRM has the most accessible pricing ($24/mo (No Free Trial)).
Tied with a solid set of 12 features.
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 5.0/5 stars.
No data available for this product on this dimension yet.
Infusionsoft
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 88%.
Pricing: $199/mo (No Free Trial), a less accessible entry point than the leader.
Tied with a solid set of 12 features.
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 5.0/5 stars.
No data available for this product on this dimension yet.
⚖️ Virtually Tied
Highrise CRM and Infusionsoft are virtually identical across all key dimensions. The right choice depends entirely on your team's specific workflow needs and integration requirements.
Composite Score Breakdown
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Frequently asked questions: Highrise CRM vs Infusionsoft
Which is better: Highrise CRM or Infusionsoft?
Highrise CRM and Infusionsoft are virtually identical across all key dimensions. The right choice depends entirely on your team's specific workflow needs and integration requirements. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.
How do users rate Highrise CRM and Infusionsoft?
Highrise CRM is rated 4.5/5 from 4 user reviews. Infusionsoft is rated 4.5/5 from 4 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Highrise CRM and Infusionsoft cost?
Highrise CRM starts at $24/month. Infusionsoft starts at $199/month. Highrise CRM has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.
Which is easier to use, Highrise CRM or Infusionsoft?
Highrise CRM has an ease-of-use rating of 4.5/5, Infusionsoft has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Highrise CRM gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Highrise CRM helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
We consolidated our customer communication channels into Highrise CRM and immediately saw improvements in deal velocity and followup consistency across our sales team.
An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.
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