Different Use Cases Detected
These products belong to the same software category but focus on different use cases. Gong and Odoo CRM may not be direct competitors.
GongvsOdoo CRM
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Gong vs Odoo CRM
In our 2026 comparison of Gong and Odoo CRM, Gong comes out ahead overall (weighted score 89% vs 73% for Odoo CRM). Gong is rated 4.7/5 from 5 user reviews; Odoo CRM is rated 4.3/5 from 1 user review. Gong has a free plan; Odoo CRM has a free plan.
Last updated
| At a glance | Gong | Odoo CRM |
|---|---|---|
| Category | Sales Enablement | CRM |
| User rating | 4.7/5 (5 reviews) | 4.3/5 (1 reviews) |
| Starting price | Free plan | Free plan |
| Free trial | Not listed | Yes |
| Listed features | 20 | 11 |
| Integrations | 25 | 16 |
| Platforms | Web, iOS, Android, Chrome Extension | Web, Windows, macOS, Linux, iOS |
| Ease of use | 4.5/5 | 4.0/5 |
| Customer support | 4.9/5 | 4.0/5 |
Gong
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- AI-generated summaries, keyword insights, and call analytics give teams actionable visibility into customer conversations and pipeline activity
- The platform is widely described as intuitive and easy to adopt for reviewing calls, coaching reps, and onboarding new team members
- Call insights and shared recordings support effective sales coaching, self-review, benchmarking, and cross-team handoffs between sales and customer success
Cons
- Gong is frequently viewed as expensive, with high platform fees and per-seat costs that can be difficult for smaller teams to justify
- Users report occasional recording failures, delays in call availability, and difficulty locating or accessing past calls
- AI insights, transcription accuracy, search filters, and CRM syncing can be inconsistent, requiring manual verification or extra filtering
Odoo CRM
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
Cons
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
Gong
Expert Score
Odoo CRM
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Gong Integrations
Odoo CRM Integrations
Platform Support
Supported platforms across each product
Gong
Odoo CRM
Sentiment & Feedback
Real-world pros and cons from verified users
Gong Feedback
User sentiment analysis
- AI-generated summaries, keyword insights, and call analytics give teams actionable visibility into customer conversations and pipeline activity
- The platform is widely described as intuitive and easy to adopt for reviewing calls, coaching reps, and onboarding new team members
- Call insights and shared recordings support effective sales coaching, self-review, benchmarking, and cross-team handoffs between sales and customer success
- Integrations with tools such as Zoom, Google Workspace, and Salesforce make Gong a central part of many sales teams’ workflows
- Reliable call recording, transcription, and searchable call archives help reps revisit conversations and reduce manual note-taking
- Gong is frequently viewed as expensive, with high platform fees and per-seat costs that can be difficult for smaller teams to justify
- Users report occasional recording failures, delays in call availability, and difficulty locating or accessing past calls
- AI insights, transcription accuracy, search filters, and CRM syncing can be inconsistent, requiring manual verification or extra filtering
Odoo CRM Feedback
User sentiment analysis
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
- Built-in data enrichment (additional cost)
- Strong integration with Odoo apps
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Feature Comparison
Detailed side-by-side capability checklist
Gong
20/29 features
- AI Recommendations
- Conversation intelligence
- Deal intelligence
- Revenue intelligence
- App Integrations
- Conversation analytics
- Revenue Analytics
- Cross-device sync
- E-commerce
- Automation
- Call recording
- Activities
- Allowing businesses to build broader
- Buyer signals
- CRM
- CRM sync
- Forecasting
- Odoo CRM manages leads
- Opportunities
- Other applications
- Pipeline Management
- Quotations
- Revenue forecasting
- Sales Analytics
- Sales activity
- Sales coaching
- Sales engagement
- Pipeline analytics
- Pipelines
Odoo CRM
10/29 features
- AI Recommendations
- Conversation intelligence
- Deal intelligence
- Revenue intelligence
- App Integrations
- Conversation analytics
- Revenue Analytics
- Cross-device sync
- E-commerce
- Automation
- Call recording
- Activities
- Allowing businesses to build broader
- Buyer signals
- CRM
- CRM sync
- Forecasting
- Odoo CRM manages leads
- Opportunities
- Other applications
- Pipeline Management
- Quotations
- Revenue forecasting
- Sales Analytics
- Sales activity
- Sales coaching
- Sales engagement
- Pipeline analytics
- Pipelines
Login to see the complete feature comparison
Free account — takes 10 seconds
No credit card required. Create account
Pricing & Plans
Compare plans, features, and starting points side-by-side
Gong Pricing
SUBSCRIPTIONOdoo CRM Pricing
SUBSCRIPTIONLogin to see detailed pricing plans & tiers
Free account — takes 10 seconds
No credit card required. Create account
Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Gong
Calculated by features, pricing, support & ratings.
Awaiting Votes
Cast your vote above to update results.
Which software did you choose?
Share your decision anonymously with the community
Promote to Gong vs Odoo CRM Buyers
Capture high-intent Sales Enablement evaluators
Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
- Teams looking for native integration with core workflow tools
- Power users requiring a broad range of out-of-the-box advanced features
- Teams looking for native integration with core workflow tools
- Teams needing broad multi-platform accessibility across desktop, mobile, and web
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
Gong
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Gong wins overall with a weighted score of 89% based on user rating, pricing, features, usability, and support.
Pricing: $0/mo (No Free Trial), a less accessible entry point than the leader.
Gong lists the most features (20 features).
Ranked #1 for usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 4.9/5 stars.
Available on 4 Platforms: Web, iOS, Android, Chrome Extension, fewer than the leader.
Odoo CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Odoo CRM is a runner-up with a composite score of 73%.
Odoo CRM has the most accessible pricing (€0/mo (Free Trial)).
Offers 11 features (fewer than the category leader).
Satisfactory usability with a user rating of 4.0/5 stars.
Decent support with a user rating of 4.0/5 stars.
Widest platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Final Verdict:Gong
Gong scores higher across 8 of 11 key dimensions with a 16-point lead in our weighted analysis.
Promote Your Software to Sales Enablement Decision Makers
Frequently asked questions: Gong vs Odoo CRM
Which is better: Gong or Odoo CRM?
Gong scores higher across 8 of 11 key dimensions with a 16-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Gong and Odoo CRM?
Gong is rated 4.7/5 from 5 user reviews. Odoo CRM is rated 4.3/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.
How much do Gong and Odoo CRM cost?
Gong has a free plan. Odoo CRM has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Gong and Odoo CRM offer a free plan or free trial?
Gong offers a free plan; Odoo CRM offers a free plan and a free trial.
Which platforms do Gong and Odoo CRM support?
Gong supports Web, iOS, Android and Chrome Extension; Odoo CRM supports Web, Windows, macOS, Linux, iOS and Android.
Which is easier to use, Gong or Odoo CRM?
Gong has an ease-of-use rating of 4.5/5, Odoo CRM has an ease-of-use rating of 4.0/5. Gong is rated easier to use by reviewers.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Gong gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Gong helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
We consolidated our customer communication channels into Gong and immediately saw improvements in deal velocity and followup consistency across our sales team.
An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.
Login to read full user reviews
Free account — takes 10 seconds
No credit card required. Create account
Trending Software
Calculated via real engagement & conversions
Better Alternatives
Find the right tool for each of your needs
Instead of Gong
Sales Enablement
