ClickUpvsSmartsheet
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: ClickUp vs Smartsheet
In our 2026 comparison of ClickUp and Smartsheet, ClickUp comes out ahead overall (weighted score 90% vs 86% for Smartsheet). ClickUp is rated 4.6/5 from 219 user reviews; Smartsheet is rated 4.5/5 from 5 user reviews. ClickUp has a free plan; Smartsheet starts at $9/month with a free trial.
Last updated
| At a glance | ClickUp | Smartsheet |
|---|---|---|
| Category | Project Management | Project Management |
| User rating | 4.6/5 (219 reviews) | 4.5/5 (5 reviews) |
| Starting price | Free plan | $9/mo |
| Free trial | Yes | Yes |
| Listed features | 21 | 22 |
| Integrations | 8 | 8 |
| Platforms | Web, Windows, macOS, Linux, iOS | Web, Windows, macOS, iOS, Android |
| Ease of use | 4.6/5 | 4.5/5 |
| Customer support | 4.6/5 | 4.9/5 |
ClickUp
Starting Price
Starting at $7.00/month
Community Pulse
Advanced Ratings
Pros
- Generous free plan supports unlimited tasks, docs, Kanban boards, sprints, and 24/7 support—features usually paywalled elsewhere
- Highly customizable with 15+ views (List, Board, Gantt, Calendar, Timeline, Mind Map, Workload) and custom fields for tailored workflows
- AI-powered features including AI Notetaker that joins meetings and summarizes next steps, Connected Search across Google Drive, Slack, Figma, and HubSpot, and customizable AI Super Agents
Cons
- Per-user pricing lock—all team members must be on the same plan, with no mix-and-match tiers for different user types (power vs. occasional users)
- Steep learning curve with an interface that can feel "overwhelming due to the multitude of features and customization options," especially for non-technical users
- Mobile app and web extension issues including random disconnections, sluggish performance, lost task visibility, and occasional crashes
Smartsheet
Starting Price
Free trial available. Pro plan starts at $9 per user/month billed annually. Business and Enterprise plans available.
Community Pulse
Advanced Ratings
Pros
- Proofing and approval workflows for creative assets (images, videos, PDFs) include version comparison and threaded comments, streamlining review cycles.
- Resource management features allow capacity planning and workload balancing across team members with visual heat maps for over-allocations.
- Strong integrations with Microsoft Teams, Slack, Google Workspace, and Tableau, plus robust API for custom connectors.
Cons
- Automation builder, while improving, lacks the conditional complexity and branching logic of dedicated BPM tools like Appian or ProcessMaker.
- Large dashboards and reports can become slow to load, particularly when pulling data from thousands of rows across multiple sheets.
- Pivot app and deeper analytics features require additional subscriptions beyond the core platform, increasing total cost for data-centric teams.
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
ClickUp
Expert Score
Smartsheet
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
ClickUp Integrations
Smartsheet Integrations
Platform Support
Supported platforms across each product
ClickUp
Smartsheet
Sentiment & Feedback
Real-world pros and cons from verified users
ClickUp Feedback
User sentiment analysis
- Generous free plan supports unlimited tasks, docs, Kanban boards, sprints, and 24/7 support—features usually paywalled elsewhere
- Highly customizable with 15+ views (List, Board, Gantt, Calendar, Timeline, Mind Map, Workload) and custom fields for tailored workflows
- AI-powered features including AI Notetaker that joins meetings and summarizes next steps, Connected Search across Google Drive, Slack, Figma, and HubSpot, and customizable AI Super Agents
- Unified "everything app" that replaces multiple tools—task management, docs, whiteboards, goals, time tracking, and chat—potentially replacing Slack, Asana, Trello, Notion, and Jira
- Comprehensive feature set,Competitive pricing,Highly customizable,Strong productivity tools,Frequent feature updates
- Per-user pricing lock—all team members must be on the same plan, with no mix-and-match tiers for different user types (power vs. occasional users)
- Steep learning curve with an interface that can feel "overwhelming due to the multitude of features and customization options," especially for non-technical users
- Mobile app and web extension issues including random disconnections, sluggish performance, lost task visibility, and occasional crashes
- Performance issues in large workspaces
- Learning curve for new users
Smartsheet Feedback
User sentiment analysis
- Proofing and approval workflows for creative assets (images, videos, PDFs) include version comparison and threaded comments, streamlining review cycles.
- Resource management features allow capacity planning and workload balancing across team members with visual heat maps for over-allocations.
- Strong integrations with Microsoft Teams, Slack, Google Workspace, and Tableau, plus robust API for custom connectors.
- Familiar spreadsheet interface with powerful automation capabilities bridges the gap between Excel users and workflow automation, easing adoption across non-technical teams.
- Strong automation capabilities
- Automation builder, while improving, lacks the conditional complexity and branching logic of dedicated BPM tools like Appian or ProcessMaker.
- Large dashboards and reports can become slow to load, particularly when pulling data from thousands of rows across multiple sheets.
- Pivot app and deeper analytics features require additional subscriptions beyond the core platform, increasing total cost for data-centric teams.
- Limited design flexibility
- Can be complex for beginners
Feature Comparison
Detailed side-by-side capability checklist
ClickUp
21/31 features
- Automated workflows
- Automations
- Workflow Automation
- ClickUp provides tasks
- Custom fields
- Communication
- Dashboards
- Dynamic Dashboards
- Agile/Scrum Support
- Form Building
- Multiple views
- Operations
- Other work in one system
- Project management
- Project organization
- Report Generation
- Resource Management
- Roadmap Planning
- Team collaboration
- Time Tracking
- Time Tracking Integration
- Automation
- Process automation
- Cross-Project Reporting
- Reporting
- Collaboration
- Documents
- Portfolio management
- Task management
- To-do lists
- Work management
Smartsheet
21/31 features
- Automated workflows
- Automations
- Workflow Automation
- ClickUp provides tasks
- Custom fields
- Communication
- Dashboards
- Dynamic Dashboards
- Agile/Scrum Support
- Form Building
- Multiple views
- Operations
- Other work in one system
- Project management
- Project organization
- Report Generation
- Resource Management
- Roadmap Planning
- Team collaboration
- Time Tracking
- Time Tracking Integration
- Automation
- Process automation
- Cross-Project Reporting
- Reporting
- Collaboration
- Documents
- Portfolio management
- Task management
- To-do lists
- Work management
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Pricing & Plans
Compare plans, features, and starting points side-by-side
ClickUp Pricing
FREEMIUMSmartsheet Pricing
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
ClickUp
Calculated by features, pricing, support & ratings.
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Teams seeking a zero-cost or freemium entry tier for ClickUp
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
- Organizations requiring enterprise SLA support, governance, and custom security
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
ClickUp
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
ClickUp wins overall with a weighted score of 90% based on user rating, pricing, features, usability, and support.
ClickUp has the most accessible pricing ($7/mo (Free Trial)).
Tied with a solid set of 21 features.
Strong usability with a user rating of 4.6/5 stars.
Decent support with a user rating of 4.6/5 stars.
Tied on platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Smartsheet
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Smartsheet is a runner-up with a composite score of 86%.
Pricing: $9/mo (Free Trial), a less accessible entry point than the leader.
Tied with a solid set of 22 features.
Strong usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 4.9/5 stars.
Tied on platform availability (5 Platforms: Web, Windows, macOS, iOS +1 more).
Final Verdict:ClickUp
Composite scores are within 5 points. ClickUp edges ahead on sample-size-adjusted user satisfaction.
Composite scores are within 5 points. ClickUp edges ahead on sample-size-adjusted user satisfaction.
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Frequently asked questions: ClickUp vs Smartsheet
Which is better: ClickUp or Smartsheet?
Composite scores are within 5 points. ClickUp edges ahead on sample-size-adjusted user satisfaction. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate ClickUp and Smartsheet?
ClickUp is rated 4.6/5 from 219 user reviews. Smartsheet is rated 4.5/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do ClickUp and Smartsheet cost?
ClickUp has a free plan. Smartsheet starts at $9/month with a free trial. ClickUp has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.
Do ClickUp and Smartsheet offer a free plan or free trial?
ClickUp offers a free plan and a free trial; Smartsheet offers a free trial.
Which platforms do ClickUp and Smartsheet support?
ClickUp supports Web, Windows, macOS, Linux, iOS and Android; Smartsheet supports Web, Windows, macOS, iOS and Android.
Which is easier to use, ClickUp or Smartsheet?
ClickUp has an ease-of-use rating of 4.6/5, Smartsheet has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.
Most Helpful Reviews
Community-voted helpful feedback from verified users
It suits teams that want sales tracking connected to projects and other operational work in the same workspace.
After testing multiple competing tools, Custom Fields allowed us to track client hourly rates, estimated budgets, and actual costs directly inside task cards, giving our team total confidence in daily use.
For our primary team operations, ClickUp's native time tracker logged four hundred billable hours across five client accounts, streamlining our monthly invoicing, saving our team valuable preparation time.
In our mission-critical daily workflow, centralizing our engineering standard operating procedures in ClickUp Docs connected our technical guides directly to sprint tasks, providing rock-solid dependability under pressure.
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