Best Help Scout
Alternatives & Competitors
Our proprietary similarity engine analyzed 100+ data points to find the most capable alternatives to Help Scout for your specific workflow requirements.
Hiver
Gmail-native helpdesk that turns Google Workspace into a shared inbox powerhouse.
Key Features
Freshdesk
Feature-rich helpdesk and shared inbox platform built to scale omnichannel customer support.
Key Features
Helply
Simple omnichannel help desk software for growing teams to manage customer support efficiently.
Key Features
Front
Collaborative customer operations platform for teams managing every conversation.
Key Features
Trengo
Omnichannel inbox for WhatsApp email social media and chat with no-code automation and flowbots.
Key Features
Helpwise
Shared inbox software for collaborative email and customer communication management.
Key Features
Zendesk
Enterprise-grade omnichannel customer service platform with AI ticketing and 1000+ integrations.
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Chatwoot
Chatwoot is an open-source customer engagement platform with live chat, email, and social messaging
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Kayako
Unified helpdesk delivering personalized support through complete customer journey visibility.
Key Features
Gorgias
E-commerce helpdesk with deep Shopify integration enabling support and store actions from one inbox.
Key Features
SupportBee
SupportBee is a shared inbox help desk that makes it easy for teams to collaborate on customer emails
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TeamSupport
TeamSupport is a customer support software designed for B2B companies, with collaboration tools and analytics
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Deskpro
Omnichannel help desk software for customer support and service management.
Key Features
Intercom
AI-first customer service platform combining shared inbox live chat and autonomous AI agents.
Key Features
Tidio
Tidio is a customer communication platform that combines live chat and chatbots for e-commerce
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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is an IT help desk software with asset management and project management features
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Freshservice
Freshservice is an IT service desk and asset management solution built for modern IT teams
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Jira Service Management
Jira Service Management is an IT service desk and operations management tool from Atlassian, built on Jira
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Zammad
Open-source help desk platform for modern customer support teams.
Key Features
HappyFox
Powerful multichannel helpdesk with smart automation SLA management and AI-assisted agent productivity.
Key Features
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