ConnectWise Control
Overview
Product Information
PLATFORMS
Windows,Mac,Linux,iOS,Android
DEVELOPER
ConnectWise
PRICING MODEL
USER REVIEWS
122 verified reviews
Expert InsightsAI-Powered Analysis
Excellent Connectivity
Seamlessly syncs with 4 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
Official Verified Resources & Social Profiles
Crawlable official documentation, support portals, and social channels verified for ConnectWise Control.
Explore core product capabilities, company announcements, and solutions on the official ConnectWise Control website.
Review detailed tier breakdowns, licensing options, and subscription plans on the official ConnectWise Control pricing page.
Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.
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ConnectWise Control Integrations4
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ConnectWise Control Media
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ConnectWise Control Verified Features
Security & Compliance
- Security
Data Engineering & BI
- Reporting & Analytics
Data Management
- Cross-device sync
Customer Experience (CX) & Support
- Multi-platform support
- Ticketing integration
- Remote support
Workflow Automation
- App Integrations
DevOps & IT Operations
- Cloud-based
Project & Team Management
- Time Tracking
- Team collaboration
Mobile & Remote Access
- Mobile Access
- Session recording
Core Features Summary
“Ticketing integration, Time tracking, Session recording, Mobile access”
Pricing and Plans
Select the perfect plan for your needs — Starting at $30/mo
One
- 1 Concurrent connection
- Unattended access (10 machines)
- File transfer
Standard
- Multiple concurrent connections
- Unlimited unattended access
- Custom branding
Premium
- Video auditing
- Reporting dashboard
- Advanced integrations
Pricing Model
Pricing Type
This software uses a subscription-based pricing model with annual billing.
Pricing Highlights
- Commercial license with professional support
- 3 structured pricing tiers
- Verified official pricing page
- Managed directly by vendor
Pricing FAQ
Common questions about ConnectWise Control pricing — Click to expand
Still have questions? Visit the official ConnectWise Control website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for ConnectWise Control.
Company Information
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 1982. 44+ years of experience.
User Reviews
Verified experiences from users of ConnectWise Control
User Reviews
Remarkable experience with host screen blanking and guest input locking
Ratings Breakdown
😀Pros
- Flawless responsiveness during blanking the remote physical monitor and locking local keyboard and mouse inputs during unattended maintenance sessions
- Which has visibly streamlined our end-to-end service delivery.
🙁Cons
- A slight inconvenience is enabling privacy mode prevents on-site staff from viewing sensitive payroll or medical database records
- Particularly pertinent for organizations with legacy infrastructure constraints.
After months of continuous production execution, blanking the remote screen allowed our technician to reset executive network passwords without exposing credentials to the office, solidifying its place as an indispensable tool.
🔥 Reasons for switching
Our leadership mandated the switch when office passersby watching confidential employee payroll data displayed on unattended office desktop screens, confirming host screen blanking and guest input locking as the right strategic move.
Genuinely impressed by two-factor authentication and SAML SSO integration
Ratings Breakdown
😀Pros
- I have been thoroughly impressed by mandatory two-factor authentication
- SAML 2.0 single sign-on with Azure AD and Okta
- And IP restriction rules
- Fostering seamless collaboration across all involved departments.
🙁Cons
- The main area for improvement is enforcing corporate SSO policies ensures technician accounts are de-provisioned automatically upon employee exit
- Which requires proactive communication across technical departments.
In our enterprise production environment, integrating ConnectWise Control with Azure AD enforced corporate MFA across all technician logins seamlessly, delivering measurable productivity improvements.
🔥 Reasons for switching
We abandoned our previous workflow because managing separate passwords and unverified access points for remote virtual desktop environments, with two-factor authentication and SAML SSO integration solving our key pain point.
Unbeatable tool for granular role-based security permissions
Ratings Breakdown
😀Pros
- An indispensable benefit for us is custom security roles restricting technician access by company
- Device group
- Session feature
- And time of day
- Cutting down our onboarding time for new team members.
🙁Cons
- We experienced a minor hiccup with assigning granular permissions ensures junior technicians can only view assigned client machines
- Worth reviewing during periodic system maintenance evaluations.
Deploying this across our entire corporate fleet confirmed that our MSP configured role-based permissions so tier 1 technicians could only access desktop PCs while tier 3 managed servers, simplifying daily maintenance.
🔥 Reasons for switching
Our adoption was accelerated after all technicians having unrestricted administrative access to every confidential client server in the portal, proving granular role-based security permissions to be completely indispensable.
Product Roadmap
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Discussions
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FAQs
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ConnectWise Control Pricing
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About ConnectWise Control (Company)
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