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Aircall

4.0(196 reviews)
Unclaimed
Expert Choice 4.0
SoftwareHope Verified
Website

Overview

Aircall is a highly sophisticated, massively comprehensive cloud-based digital telephony platform explicitly engineered to completely revolutionize incredibly complex business communication for massive sales teams and highly dedicated support centers. It fundamentally eradicates the incredibly expensive, deeply archaic physical hardware of traditional corporate PBX systems, flawlessly delivering a perfectly unified, highly scalable digital phone system completely accessible from any standard computer. The software heavily distinguishes itself through its incredibly brilliant, absolutely seamless native integrations with massive CRM platforms like Salesforce, HubSpot, and Zendesk. When a massive corporate client physically calls, Aircall instantly triggers a deeply complex digital screen pop, flawlessly presenting the active support agent with the customer's absolutely entire highly detailed interaction history and massive open support tickets before they even physically answer the digital call. Operating exclusively on a highly premium, strictly tiered per-user subscription model, Aircall completely avoids basic consumer VoIP markets. It provides incredibly robust, highly customizable digital infrastructure perfectly designed to radically improve highly critical call center metrics, completely slash massive telecommunication overhead, and heavily accelerate incredibly complex digital sales cycles for massive global, deeply distributed remote enterprises.

Product Information

PLATFORMS

Windows, Mac, Android, iOS, Web-based

DEVELOPER

Aircall

PRICING MODEL

Subscription

USER REVIEWS

196 verified reviews

Expert Insights
AI-Powered Analysis

Budget Friendly

Pricing is approximately 91% lower than the category average.

Excellent Connectivity

Seamlessly syncs with 5 popular business applications and platforms.

Marketplace RecognitionQ4 2026

SoftwareHope Emerging Favorite

Ranked #6 in Live Chat Software

Recognition Score
76.3/100
Percentile
Top 100%

Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.

Official 4-Pillar Evaluation Methodology
Customer Satisfaction (60%)
Bayesian CSAT Across 5 Dimensions
Product Evidence (20%)
Feature & Spec Completeness
Buyer Interest (10%)
Organic Search & Comparisons
Catalog Freshness (10%)
90-Day Review Vitality
Official SoftwareHope Marketplace Award · Zero commercial bias
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Verified Buyer Reviews

Aircall Integrations
5

Explore all software and platforms that integrate with Aircall.

Aircall Media

Explore the interface and core features through high-quality visual walkthroughs.

No Media Available

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Aircall Verified Features

Productivity & Office

  • Agent collaboration

Customer Experience (CX) & Support

  • Customer support
  • AI-powered customer support automation
  • Call Routing

Mobile & Remote Access

  • Mobile calling

DevOps & IT Operations

  • Cloud-based phone system

Media & Creative Tools

  • Call recording

CRM & Sales Automation

  • CRM integration

Data Engineering & BI

  • Real-time Analytics
  • Reporting & Analytics

Project & Team Management

  • Team collaboration

Workflow Automation

  • App Integrations

Core Features Summary

Cloud-based phone system, Call routing, Call recording, CRM integration, Real-time analytics, Mobile calling

Pricing and Plans

Select the perfect plan for your needs — Starting at $30/mo

Subscription
Annual Discount Available
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Essentials

$30
/mo
Basic cloud telephony (Min 3 users).
Plan includes:
  • Unlimited inbound calls
  • Interactive Voice Response (IVR)
  • Basic CRM integrations

Professional

$50
/mo
Advanced call center tools.
Plan includes:
  • Advanced call routing and tagging
  • Live call monitoring and whispering
  • Advanced analytics dashboards

Pricing Model

Pricing Type

Subscription

This software uses a subscription-based pricing model with monthly billing.

Pricing Highlights

  • Commercial license with professional support
  • 2 structured pricing tiers
  • Annual discount available — save vs monthly billing
  • Verified official pricing page
  • Managed directly by vendor

Pricing FAQ

Common questions about Aircall pricing — Click to expand

Still have questions? Visit the official Aircall website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for Aircall.

Aircall

Aircall

Vendor RatingAvg. across all products
4.0

Company Information

Founded
2014
Headquarters
Paris, France
Origin
France

More from Aircall

View this vendor's complete profile and offerings

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.0
1Products
196Reviews
12+Yrs in Business

Vendor information is sourced from verified partner applications and platform data. Founded in 2014. 12+ years of experience.

User Reviews

Verified experiences from users of Aircall

4.0 Rating
196 Reviews
All 196

User Reviews

Sort by:
Reviewed July 21, 2026
Recommends

Aircall cloud synchronization system provides performance results

4.0

Ratings Breakdown

Ease of use
4.1
Value for money
4.0
Customer support
4.1
Functionality
4.0

😀Pros

  • Flexible customization options and seamless third-party app integrations.

🙁Cons

  • Export options for custom reporting dashboards have minor formatting limits.

Our experience with Aircall has been consistently solid across departments. Responsive customer support and comprehensive documentation make troubleshooting easy. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.

🔥 Reasons for switching

Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Reviewed July 21, 2026
Recommends

Aircall integrated workspace utility streamlines high efficiency results

3.0

Ratings Breakdown

Ease of use
2.9
Value for money
2.9
Customer support
2.9
Functionality
3.0

😀Pros

  • Comprehensive feature set that effectively solves key operational bottlenecks.

🙁Cons

  • Export options for custom reporting dashboards have minor formatting limits.

Our experience with Aircall has been consistently solid across departments. The intuitive user interface makes team onboarding fast with minimal training required. Delivers exactly what was promised with minimal friction and great overall stability.

🔥 Reasons for switching

Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Reviewed July 21, 2026
Recommends

Aircall intuitive dashboard interface enables operational workflow

4.0

Ratings Breakdown

Ease of use
3.8
Value for money
3.9
Customer support
3.8
Functionality
4.1

😀Pros

  • Responsive customer support team with helpful documentation and guides.

🙁Cons

  • Pricing tiers could offer more flexibility for growing mid-sized teams.

Aircall has become an essential part of our daily technology stack. Seamless integration options allow easy connection with our existing software tools. Furthermore, recommended for any team seeking a dependable, modern software solution.

🔥 Reasons for switching

Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Showing 3 of 196 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.

Product Roadmap

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Product Roadmap

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