Odoo CRMvsPipedrive
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Odoo CRM vs Pipedrive
In our 2026 comparison of Odoo CRM and Pipedrive, Pipedrive comes out ahead overall (weighted score 86% vs 66% for Odoo CRM). Odoo CRM is rated 4.3/5 from 1 user review; Pipedrive is rated 4.4/5 from 5 user reviews. Odoo CRM has a free plan; Pipedrive starts at $14/month with a free trial.
Last updated
| At a glance | Odoo CRM | Pipedrive |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.3/5 (1 reviews) | 4.4/5 (5 reviews) |
| Starting price | Free plan | $14/mo |
| Free trial | Yes | Yes |
| Listed features | — | 10 |
| Integrations | 16 | 6 |
| Platforms | Web, Windows, macOS, Linux, iOS | Web, iOS, Android |
| Ease of use | 4.0/5 | 4.5/5 |
| Customer support | 4.0/5 | 5.0/5 |
Odoo CRM
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
Cons
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Pipedrive
Starting Price
Starting at $14.00/month
Community Pulse
Advanced Ratings
Pros
- Visual sales pipeline with drag-and-drop functionality makes deal tracking intuitive; the interface is explicitly designed for how salespeople actually work .
- Exceptionally easy to learn and adopt; based on 3,044 reviews, the platform scores 4.5/5 for ease of use, making it ideal for teams new to CRM .
- Activity tracking syncs seamlessly with calendars, providing helpful transcripts of calls and chat histories that keep communication records centralized .
Cons
- Poor customer support frequently cited as a major drawback; response times can be slow, and issue resolution often requires multiple contacts .
- Expensive pricing relative to features, especially for higher-tier plans that include advanced sales tools; some users feel the value proposition weakens as teams scale .
- Limited marketing automation capabilities compared to all-in-one platforms like HubSpot; primarily a pure-play sales CRM rather than a full customer engagement suite .
Product Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
Odoo CRM
Expert Score
Pipedrive
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Odoo CRM Integrations
Pipedrive Integrations
Platform Support
Supported platforms across each product
Odoo CRM
Pipedrive
Sentiment & Feedback
Real-world pros and cons from verified users
Odoo CRM Feedback
User sentiment analysis
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
- Built-in data enrichment (additional cost)
- Strong integration with Odoo apps
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Pipedrive Feedback
User sentiment analysis
- Visual sales pipeline with drag-and-drop functionality makes deal tracking intuitive; the interface is explicitly designed for how salespeople actually work .
- Exceptionally easy to learn and adopt; based on 3,044 reviews, the platform scores 4.5/5 for ease of use, making it ideal for teams new to CRM .
- Activity tracking syncs seamlessly with calendars, providing helpful transcripts of calls and chat histories that keep communication records centralized .
- Email automation and follow-up tools reduce manual data entry, helping sales teams focus on selling rather than administrative tasks .
- Poor customer support frequently cited as a major drawback; response times can be slow, and issue resolution often requires multiple contacts .
- Expensive pricing relative to features, especially for higher-tier plans that include advanced sales tools; some users feel the value proposition weakens as teams scale .
- Limited marketing automation capabilities compared to all-in-one platforms like HubSpot; primarily a pure-play sales CRM rather than a full customer engagement suite .
Feature Comparison
Detailed side-by-side capability checklist
Odoo CRM
0/10 features
- Security
- Team collaboration
- CRM
- CRM integration
- Lead Scoring & Segmentation
- Mobile CRM
- Pipeline Management
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Reporting & Analytics
Pipedrive
10/10 features
- Security
- Team collaboration
- CRM
- CRM integration
- Lead Scoring & Segmentation
- Mobile CRM
- Pipeline Management
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Reporting & Analytics
Pricing & Plans
Compare plans, features, and starting points side-by-side
Odoo CRM Pricing
SUBSCRIPTIONPipedrive Pricing
SUBSCRIPTIONCustom configurations tailored to your organization.
Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Pipedrive
Calculated by features, pricing, support & ratings.
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Teams seeking a zero-cost or freemium entry tier for Odoo CRM
- Teams looking for native integration with core workflow tools
- Teams needing broad multi-platform accessibility across desktop, mobile, and web
- Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
- Teams looking for native integration with core workflow tools
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Odoo CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Odoo CRM is a runner-up with a composite score of 66%.
Odoo CRM has the most accessible pricing (€0/mo (Free Trial)).
Offers 0 features (fewer than the category leader).
Satisfactory usability with a user rating of 4.0/5 stars.
Decent support with a user rating of 4.0/5 stars.
Widest platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Pipedrive
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Pipedrive wins overall with a weighted score of 86% based on user rating, pricing, features, usability, and support.
Pricing: $14/mo (Free Trial), a less accessible entry point than the leader.
Pipedrive lists the most features (10 features).
Ranked #1 for usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 5.0/5 stars.
Available on 3 Platforms: Web, iOS, Android, fewer than the leader.
Final Verdict:Pipedrive
Pipedrive scores higher across 6 of 11 key dimensions with a 20-point lead in our weighted analysis.
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Frequently asked questions: Odoo CRM vs Pipedrive
Which is better: Odoo CRM or Pipedrive?
Pipedrive scores higher across 6 of 11 key dimensions with a 20-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Odoo CRM and Pipedrive?
Odoo CRM is rated 4.3/5 from 1 user review. Pipedrive is rated 4.4/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Odoo CRM and Pipedrive cost?
Odoo CRM has a free plan. Pipedrive starts at $14/month with a free trial. Always confirm current pricing on the vendor's site, as plans change.
Do Odoo CRM and Pipedrive offer a free plan or free trial?
Odoo CRM offers a free plan and a free trial; Pipedrive offers a free trial.
Which platforms do Odoo CRM and Pipedrive support?
Odoo CRM supports Web, Windows, macOS, Linux, iOS and Android; Pipedrive supports Web, iOS and Android.
Which is easier to use, Odoo CRM or Pipedrive?
Odoo CRM has an ease-of-use rating of 4.0/5, Pipedrive has an ease-of-use rating of 4.5/5. Pipedrive is rated easier to use by reviewers.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Its modular architecture supports cloud and self-hosted deployments and lets businesses add applications as their operational needs grow.
Its interface is designed to make deal stages and next actions easy to see, with automation and reporting available on paid plans.
Pipedrive gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Pipedrive helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
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