monday CRMvsPipedrive
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: monday CRM vs Pipedrive
In our 2026 comparison of monday CRM and Pipedrive, Pipedrive comes out ahead overall (weighted score 90% vs 66% for monday CRM). monday CRM is rated 4.6/5 from 1 user review; Pipedrive is rated 4.4/5 from 5 user reviews. monday CRM starts at €12/month with a free trial; Pipedrive starts at $14/month with a free trial.
Last updated
| At a glance | monday CRM | Pipedrive |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.6/5 (1 reviews) | 4.4/5 (5 reviews) |
| Starting price | €12/mo | $14/mo |
| Free trial | Yes | Yes |
| Listed features | — | 10 |
| Integrations | 5 | 6 |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Ease of use | 4.0/5 | 4.5/5 |
| Customer support | 4.0/5 | 5.0/5 |
monday CRM
Starting Price
Starting at €12.00/month
Community Pulse
Advanced Ratings
Pros
- Highly intuitive and user-friendly interface that teams adopt quickly
- Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
- Powerful automation features that reduce manual tasks and streamline sales workflows
Cons
- Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
- Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
- Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
Pipedrive
Starting Price
Starting at $14.00/month
Community Pulse
Advanced Ratings
Pros
- Visual sales pipeline with drag-and-drop functionality makes deal tracking intuitive; the interface is explicitly designed for how salespeople actually work .
- Exceptionally easy to learn and adopt; based on 3,044 reviews, the platform scores 4.5/5 for ease of use, making it ideal for teams new to CRM .
- Activity tracking syncs seamlessly with calendars, providing helpful transcripts of calls and chat histories that keep communication records centralized .
Cons
- Poor customer support frequently cited as a major drawback; response times can be slow, and issue resolution often requires multiple contacts .
- Expensive pricing relative to features, especially for higher-tier plans that include advanced sales tools; some users feel the value proposition weakens as teams scale .
- Limited marketing automation capabilities compared to all-in-one platforms like HubSpot; primarily a pure-play sales CRM rather than a full customer engagement suite .
Product Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
monday CRM
Expert Score
Pipedrive
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
monday CRM Integrations
Pipedrive Integrations
Platform Support
Supported platforms across each product
monday CRM
Pipedrive
Sentiment & Feedback
Real-world pros and cons from verified users
monday CRM Feedback
User sentiment analysis
- Highly intuitive and user-friendly interface that teams adopt quickly
- Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
- Powerful automation features that reduce manual tasks and streamline sales workflows
- Strong collaboration and visibility across sales, marketing, and project delivery teams within one platform
- Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects
- Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
- Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
- Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
Pipedrive Feedback
User sentiment analysis
- Visual sales pipeline with drag-and-drop functionality makes deal tracking intuitive; the interface is explicitly designed for how salespeople actually work .
- Exceptionally easy to learn and adopt; based on 3,044 reviews, the platform scores 4.5/5 for ease of use, making it ideal for teams new to CRM .
- Activity tracking syncs seamlessly with calendars, providing helpful transcripts of calls and chat histories that keep communication records centralized .
- Email automation and follow-up tools reduce manual data entry, helping sales teams focus on selling rather than administrative tasks .
- Poor customer support frequently cited as a major drawback; response times can be slow, and issue resolution often requires multiple contacts .
- Expensive pricing relative to features, especially for higher-tier plans that include advanced sales tools; some users feel the value proposition weakens as teams scale .
- Limited marketing automation capabilities compared to all-in-one platforms like HubSpot; primarily a pure-play sales CRM rather than a full customer engagement suite .
Feature Comparison
Detailed side-by-side capability checklist
monday CRM
0/10 features
- Security
- Team collaboration
- CRM
- CRM integration
- Lead Scoring & Segmentation
- Mobile CRM
- Pipeline Management
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Reporting & Analytics
Pipedrive
10/10 features
- Security
- Team collaboration
- CRM
- CRM integration
- Lead Scoring & Segmentation
- Mobile CRM
- Pipeline Management
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Reporting & Analytics
Pricing & Plans
Compare plans, features, and starting points side-by-side
monday CRM Pricing
SUBSCRIPTIONPipedrive Pricing
SUBSCRIPTIONCustom configurations tailored to your organization.
Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Pipedrive
Calculated by features, pricing, support & ratings.
Awaiting Votes
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Teams looking for native integration with core workflow tools
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
- Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
- Teams looking for native integration with core workflow tools
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
monday CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
monday CRM is a runner-up with a composite score of 66%.
Comparable pricing accessibility (€12/mo (Free Trial)).
Offers 0 features (fewer than the category leader).
Satisfactory usability with a user rating of 4.0/5 stars.
Decent support with a user rating of 4.0/5 stars.
Tied on platform availability (3 Platforms: Web, iOS, Android).
Pipedrive
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Pipedrive wins overall with a weighted score of 90% based on user rating, pricing, features, usability, and support.
Comparable pricing accessibility ($14/mo (Free Trial)).
Pipedrive lists the most features (10 features).
Ranked #1 for usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 5.0/5 stars.
Tied on platform availability (3 Platforms: Web, iOS, Android).
Final Verdict:Pipedrive
Pipedrive scores higher across 5 of 11 key dimensions with a 24-point lead in our weighted analysis.
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Frequently asked questions: monday CRM vs Pipedrive
Which is better: monday CRM or Pipedrive?
Pipedrive scores higher across 5 of 11 key dimensions with a 24-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate monday CRM and Pipedrive?
monday CRM is rated 4.6/5 from 1 user review. Pipedrive is rated 4.4/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do monday CRM and Pipedrive cost?
monday CRM starts at €12/month with a free trial. Pipedrive starts at $14/month with a free trial. Always confirm current pricing on the vendor's site, as plans change.
Do monday CRM and Pipedrive offer a free plan or free trial?
monday CRM offers a free trial; Pipedrive offers a free trial.
Which platforms do monday CRM and Pipedrive support?
monday CRM supports Web, iOS and Android; Pipedrive supports Web, iOS and Android.
Which is easier to use, monday CRM or Pipedrive?
monday CRM has an ease-of-use rating of 4.0/5, Pipedrive has an ease-of-use rating of 4.5/5. Pipedrive is rated easier to use by reviewers.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Teams can adapt pipelines and automations to their own process while keeping CRM and other operational work in the same platform.
Its interface is designed to make deal stages and next actions easy to see, with automation and reporting available on paid plans.
Pipedrive gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Pipedrive helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
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