Microsoft Dynamics 365vsOdoo CRM
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Microsoft Dynamics 365 vs Odoo CRM
In our 2026 comparison of Microsoft Dynamics 365 and Odoo CRM, Odoo CRM comes out ahead overall (weighted score 84% vs 78% for Microsoft Dynamics 365). Microsoft Dynamics 365 is rated 3.8/5 from 1 user review; Odoo CRM is rated 4.3/5 from 1 user review. Microsoft Dynamics 365 starts at $65/month with a free trial; Odoo CRM has a free plan.
Last updated
| At a glance | Microsoft Dynamics 365 | Odoo CRM |
|---|---|---|
| Category | CRM | CRM |
| User rating | 3.8/5 (1 reviews) | 4.3/5 (1 reviews) |
| Starting price | $65/mo | Free plan |
| Free trial | Yes | Yes |
| Listed features | 10 | 11 |
| Integrations | — | 16 |
| Platforms | Web, Windows, iOS, Android | Web, Windows, macOS, Linux, iOS |
| Ease of use | — | 4.0/5 |
| Customer support | — | 4.0/5 |
Microsoft Dynamics 365
Starting Price
Starting at $65.00/month
Community Pulse
Advanced Ratings
Pros
No pros extractedCons
No cons extracted
Odoo CRM
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
Cons
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Product Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
Microsoft Dynamics 365
Expert Score
Odoo CRM
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Microsoft Dynamics 365 Integrations
No top integrations listed
Odoo CRM Integrations
Platform Support
Supported platforms across each product
Microsoft Dynamics 365
Odoo CRM
Sentiment & Feedback
Real-world pros and cons from verified users
Microsoft Dynamics 365 Feedback
User sentiment analysis
Odoo CRM Feedback
User sentiment analysis
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
- Built-in data enrichment (additional cost)
- Strong integration with Odoo apps
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Feature Comparison
Detailed side-by-side capability checklist
Microsoft Dynamics 365
10/18 features
- Copilot AI
- Relationship intelligence
- E-commerce
- Automation
- Accounts
- Activities
- Allowing businesses to build broader
- Business
- Forecasting
- Microsoft Dynamics 365 Sales supports leads
- Odoo CRM manages leads
- Opportunities
- Other applications
- Quotations
- Sales sequences
- Reporting
- Pipelines
- Contacts
Odoo CRM
10/18 features
- Copilot AI
- Relationship intelligence
- E-commerce
- Automation
- Accounts
- Activities
- Allowing businesses to build broader
- Business
- Forecasting
- Microsoft Dynamics 365 Sales supports leads
- Odoo CRM manages leads
- Opportunities
- Other applications
- Quotations
- Sales sequences
- Reporting
- Pipelines
- Contacts
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Microsoft Dynamics 365 Pricing
SUBSCRIPTIONOdoo CRM Pricing
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Odoo CRM
Calculated by features, pricing, support & ratings.
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Organizations requiring enterprise SLA support, governance, and custom security
- Large sales organizations needing advanced pipeline management, forecasting, and territory tools
- Teams seeking a zero-cost or freemium entry tier for Odoo CRM
- Teams looking for native integration with core workflow tools
- Teams needing broad multi-platform accessibility across desktop, mobile, and web
Microsoft Dynamics 365
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Microsoft Dynamics 365 is a runner-up with a composite score of 78%.
Pricing: $65/mo (Free Trial), a less accessible entry point than the leader.
Tied with a solid set of 10 features.
No data available for this product on this dimension yet.
No data available for this product on this dimension yet.
Available on 4 Platforms: Web, Windows, iOS, Android, fewer than the leader.
Odoo CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Odoo CRM wins overall with a weighted score of 84% based on user rating, pricing, features, usability, and support.
Odoo CRM has the most accessible pricing (€0/mo (Free Trial)).
Tied with a solid set of 11 features.
Not enough data on the other product(s) to rank this dimension fairly.
Not enough data on the other product(s) to rank this dimension fairly.
Widest platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Final Verdict:Odoo CRM
Odoo CRM scores higher across 3 of 11 key dimensions with a 6-point lead in our weighted analysis.
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Frequently asked questions: Microsoft Dynamics 365 vs Odoo CRM
Which is better: Microsoft Dynamics 365 or Odoo CRM?
Odoo CRM scores higher across 3 of 11 key dimensions with a 6-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Microsoft Dynamics 365 and Odoo CRM?
Microsoft Dynamics 365 is rated 3.8/5 from 1 user review. Odoo CRM is rated 4.3/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.
How much do Microsoft Dynamics 365 and Odoo CRM cost?
Microsoft Dynamics 365 starts at $65/month with a free trial. Odoo CRM has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Microsoft Dynamics 365 and Odoo CRM offer a free plan or free trial?
Microsoft Dynamics 365 offers a free trial; Odoo CRM offers a free plan and a free trial.
Which platforms do Microsoft Dynamics 365 and Odoo CRM support?
Microsoft Dynamics 365 supports Web, Windows, iOS and Android; Odoo CRM supports Web, Windows, macOS, Linux, iOS and Android.
Most Helpful Reviews
Community-voted helpful feedback from verified users
It is designed for structured sales operations and larger organizations that need enterprise controls and integration with Microsoft's wider business platform.
Its modular architecture supports cloud and self-hosted deployments and lets businesses add applications as their operational needs grow.
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