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  1. Compare
  2. Insightly CRM vs Microsoft Dynamics 365

Insightly CRMvsMicrosoft Dynamics 365

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

I
Insightly CRM
4.2
(1 review)
View Profile ↗
M
Microsoft Dynamics 365
3.8
(1 review)
View Profile ↗

Quick answer: Insightly CRM vs Microsoft Dynamics 365

In our 2026 comparison of Insightly CRM and Microsoft Dynamics 365, the products are too closely matched to name a clear overall winner. Insightly CRM is rated 4.2/5 from 1 user review; Microsoft Dynamics 365 is rated 3.8/5 from 1 user review. Insightly CRM starts at $29/month with a free trial; Microsoft Dynamics 365 starts at $65/month with a free trial.

Last updated October 15, 2026

Key facts: Insightly CRM vs Microsoft Dynamics 365
At a glanceInsightly CRMMicrosoft Dynamics 365
CategoryCRMCRM
User rating4.2/5 (1 reviews)3.8/5 (1 reviews)
Starting price$29/mo$65/mo
Free trialYesYes
Listed features1110
PlatformsWeb, iOS, AndroidWeb, Windows, iOS, Android
Insightly CRM:OverviewReviewsPricingAlternatives
Microsoft Dynamics 365:OverviewReviewsPricingAlternatives
I

Insightly CRM

4.2
(1)

Starting Price

Starting at $29.00/month

Community Pulse

100%
Would Buy Again
0%
Good Value

Advanced Ratings

Usability
0.0
Performance
0.0
Support
0.0

Pros

No pros extracted

Cons

No cons extracted
View Full Profile
M

Microsoft Dynamics 365

3.8
(1)

Starting Price

Starting at $65.00/month

Community Pulse

100%
Would Buy Again
0%
Good Value

Advanced Ratings

Usability
0.0
Performance
0.0
Support
0.0

Pros

No pros extracted

Cons

No cons extracted
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

I
Insightly CRM
It is commonly used by service businesses, agencies, and consultancies that need CRM and project tracking in one platform.
M
Microsoft Dynamics 365
It is designed for structured sales operations and larger organizations that need enterprise controls and integration with Microsoft's wider business platform.

Primary Category

The main classification for each product

I
Insightly CRM
CRM
M
Microsoft Dynamics 365
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

I

Insightly CRM

Expert Score

Expert Pick
4.2/ 5.0
Verified Editorial Score
M

Microsoft Dynamics 365

Expert Score

Standard
3.8/ 5.0
Verified Editorial Score

Platform Support

Supported platforms across each product

I

Insightly CRM

3 Platforms
Web
iOS
Android
M

Microsoft Dynamics 365

4 Platforms
Web
Windows
iOS
Android

Sentiment & Feedback

Real-world pros and cons from verified users

I

Insightly CRM Feedback

User sentiment analysis

High Praise
No positive sentiment data extracted yet.
Common Gripes
No critical sentiment data extracted yet.
M

Microsoft Dynamics 365 Feedback

User sentiment analysis

High Praise
No positive sentiment data extracted yet.
Common Gripes
No critical sentiment data extracted yet.

Feature Comparison

Detailed side-by-side capability checklist

I

Insightly CRM

11/20 features

Leader
AI & Intelligence
  • Copilot AI
  • Relationship intelligence
Developer Tools
  • Custom fields
Collaboration
  • Integrations. Teams can connect sales activities to post-sale projects
Workflow Automation
  • Workflows
Project & Team Management
  • Project management with tasks
CRM & Sales Automation
  • Accounts
  • Automate routine processes
  • Business
  • Forecasting
  • Insightly combines contact
  • Keep customer and delivery information linked in
  • Lead
  • Microsoft Dynamics 365 Sales supports leads
  • Opportunities
  • Opportunity
  • Organize relationships
  • Sales sequences
Data Engineering & BI
  • Reporting
AI & Data Transformation
  • Contacts
M

Microsoft Dynamics 365

10/20 features

AI & Intelligence
  • Copilot AI
  • Relationship intelligence
Developer Tools
  • Custom fields
Collaboration
  • Integrations. Teams can connect sales activities to post-sale projects
Workflow Automation
  • Workflows
Project & Team Management
  • Project management with tasks
CRM & Sales Automation
  • Accounts
  • Automate routine processes
  • Business
  • Forecasting
  • Insightly combines contact
  • Keep customer and delivery information linked in
  • Lead
  • Microsoft Dynamics 365 Sales supports leads
  • Opportunities
  • Opportunity
  • Organize relationships
  • Sales sequences
Data Engineering & BI
  • Reporting
AI & Data Transformation
  • Contacts

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Pricing & Plans

Compare plans, features, and starting points side-by-side

I

Insightly CRM Pricing

SUBSCRIPTION
Starting Price
$29/mo
Pricing Overview
Starting at $29.00/month
M

Microsoft Dynamics 365 Pricing

SUBSCRIPTION
Starting Price
$65/mo
Pricing Overview
Starting at $65.00/month

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Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% Insightly CRM50% Microsoft Dynamics 365
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice

Draw

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

Ad Placement Spot
Available Spot

Promote to Insightly CRM vs Microsoft Dynamics 365 Buyers

Capture high-intent CRM evaluators

Available Slot
Apply for Spot

Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

I
Insightly CRM
1 Win
VS3 Ties
M
Microsoft Dynamics 365
0 Wins

Weighted Overall Scorecard

Normalized composite performance scores

Insightly CRM
87%
Microsoft Dynamics 365
84%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

I
Choose Insightly CRM if…
Best Price ValueSMB-Friendly
  • Budget-conscious teams seeking competitive entry pricing ($29/mo)
  • SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
M
Choose Microsoft Dynamics 365 if…
Enterprise ChoiceEnterprise CRM
  • Organizations requiring enterprise SLA support, governance, and custom security
  • Large sales organizations needing advanced pipeline management, forecasting, and territory tools
I

Insightly CRM

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction81%
🖱️Ease of UseNo data
💰Value for MoneyNo data
🎧Support QualityNo data
📊Market Trust1 (100%)
🔌Integration EcosystemNo data
🏅Expert Editorial Score4.2 / 5 (84%)
👍Would Recommend100% (60%)
⚙️Feature Richness11 features (100%)
💸Pricing & Accessibility50%
💬Sentiment BalanceNo data
💻Platform Support3 Platforms (75%)
Winner Breakdown & Analysis
Overall Performance
Tied

Tied for overall winner with a composite score of 87%.

Pricing & Value
Winner

Insightly CRM has the most accessible pricing ($29/mo (Free Trial)).

Feature Completeness
Tied

Tied with a solid set of 11 features.

Usability & Design
No data

No data available for this product on this dimension yet.

Customer Support
No data

No data available for this product on this dimension yet.

Platform Support
Tied

Tied on platform availability (3 Platforms: Web, iOS, Android).

M

Microsoft Dynamics 365

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction79%
🖱️Ease of UseNo data
💰Value for MoneyNo data
🎧Support QualityNo data
📊Market Trust1 (100%)
🔌Integration EcosystemNo data
🏅Expert Editorial Score3.8 / 5 (76%)
👍Would Recommend100% (60%)
⚙️Feature Richness10 features (91%)
💸Pricing & Accessibility40%
💬Sentiment BalanceNo data
💻Platform Support4 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Tied

Tied for overall winner with a composite score of 84%.

Pricing & Value
Runner-up

Pricing: $65/mo (Free Trial), a less accessible entry point than the leader.

Feature Completeness
Tied

Tied with a solid set of 10 features.

Usability & Design
No data

No data available for this product on this dimension yet.

Customer Support
No data

No data available for this product on this dimension yet.

Platform Support
Tied

Tied on platform availability (4 Platforms: Web, Windows, iOS, Android).

AI-Powered Decision Intelligence

⚖️ Virtually Tied

Insightly CRM and Microsoft Dynamics 365 are extremely well-matched overall. If Expert Editorial Score is your priority, Insightly CRM has the edge — otherwise, your specific workflow requirements should be the deciding factor.

Composite Score Breakdown

1stInsightly CRM87pts
2ndMicrosoft Dynamics 36584pts
Analysis Quality
medium
Based on partial data — at least one product is missing data on several dimensions.
Weighted Composite Analysis · Updated October 2026
medium Confidence Level
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Frequently asked questions: Insightly CRM vs Microsoft Dynamics 365

Which is better: Insightly CRM or Microsoft Dynamics 365?

Insightly CRM and Microsoft Dynamics 365 are extremely well-matched overall. If Expert Editorial Score is your priority, Insightly CRM has the edge — otherwise, your specific workflow requirements should be the deciding factor. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.

How do users rate Insightly CRM and Microsoft Dynamics 365?

Insightly CRM is rated 4.2/5 from 1 user review. Microsoft Dynamics 365 is rated 3.8/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.

How much do Insightly CRM and Microsoft Dynamics 365 cost?

Insightly CRM starts at $29/month with a free trial. Microsoft Dynamics 365 starts at $65/month with a free trial. Insightly CRM has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.

Do Insightly CRM and Microsoft Dynamics 365 offer a free plan or free trial?

Insightly CRM offers a free trial; Microsoft Dynamics 365 offers a free trial.

Which platforms do Insightly CRM and Microsoft Dynamics 365 support?

Insightly CRM supports Web, iOS and Android; Microsoft Dynamics 365 supports Web, Windows, iOS and Android.

Most Helpful Reviews

Community-voted helpful feedback from verified users

Insightly CRM

Official Editorial Review

by Vijay Datt (SH Team)

It is commonly used by service businesses, agencies, and consultancies that need CRM and project tracking in one platform.

Pros:CRM and project management together, customization, workflow automation
Cons:Interface can feel dated, advanced features cost more
Was this review helpful?
Microsoft Dynamics 365

Official Editorial Review

by Vijay Datt (SH Team)

It is designed for structured sales operations and larger organizations that need enterprise controls and integration with Microsoft's wider business platform.

Pros:Microsoft ecosystem integration, AI features, enterprise controls, reporting
Cons:Higher cost, setup can be complex, best fit for Microsoft-centric organizations
Was this review helpful?

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