These products belong to the same software category but focus on different use cases. Gong and Zoho may not be direct competitors.
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.


In our 2026 comparison of Gong and Zoho, Gong comes out ahead overall (weighted score 86% vs 78% for Zoho). Gong is rated 4.7/5 from 5 user reviews; Zoho is rated 4.2/5 from 151 user reviews. Gong has a free plan; Zoho has a free plan.
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| At a glance | Gong | Zoho |
|---|---|---|
| Category | Sales Enablement | CRM |
| User rating | 4.7/5 (5 reviews) | 4.2/5 (151 reviews) |
| Starting price | Free plan | Free plan |
| Listed features | 20 | 12 |
| Integrations | 25 | 5 |
| Platforms | Web, iOS, Android, Chrome Extension | Web, Windows, macOS, iOS, Android |
| Ease of use | 4.5/5 | 4.2/5 |
| Customer support | 4.9/5 | 4.2/5 |
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20/31 features
12/31 features
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Core sales tracking.
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Gong wins overall with a weighted score of 86% based on user rating, pricing, features, usability, and support.
Gong has the most accessible pricing ($0/mo (No Free Trial)).
Gong lists the most features (20 features).
Ranked #1 for usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 4.9/5 stars.
Tied on platform availability (4 Platforms: Web, iOS, Android, Chrome Extension).
Dimension scorecard
Zoho is a runner-up with a composite score of 78%.
Pricing: $37/mo (No Free Trial), a less accessible entry point than the leader.
Offers 12 features (fewer than the category leader).
Satisfactory usability with a user rating of 4.2/5 stars.
Decent support with a user rating of 4.2/5 stars.
Tied on platform availability (5 Platforms: Web, Windows, macOS, iOS +1 more).

Gong scores higher across 6 of 11 key dimensions with a 8-point lead in our weighted analysis.
Gong scores higher across 6 of 11 key dimensions with a 8-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
Gong is rated 4.7/5 from 5 user reviews. Zoho is rated 4.2/5 from 151 user reviews. Ratings come from approved user reviews on SoftwareHope.
Gong has a free plan. Zoho has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Gong offers a free plan; Zoho offers a free plan.
Gong supports Web, iOS, Android and Chrome Extension; Zoho supports Web, Windows, macOS, iOS and Android.
Gong has an ease-of-use rating of 4.5/5, Zoho has an ease-of-use rating of 4.2/5. Gong is rated easier to use by reviewers.
Community-voted helpful feedback from verified users
After testing several alternatives, Zoho proved to be the most dependable option. Seamless integration options allow easy connection with our existing software tools. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.
Our team adopted Zoho to centralize our key project workflows. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.
After testing several alternatives, Zoho proved to be the most dependable option. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.
Our team adopted Zoho to centralize our key project workflows. Robust core functionality handles heavy operational workloads without stability issues. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.
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