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Loom logo
🥉

Loom

Software Product
Loom is a video messaging tool that lets you record your screen, camera, and voice instantly
4.8(65 reviews)🥉Strong Performer+5
By Loom (Atlassian)
Verified Expert Choice 4.8
Website
Loom

Loom

4.8(65 reviews)
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Overview

Loom is a video messaging tool that lets you record your screen, camera, and voice instantly. It's widely used for async communication, tutorials, and quick feedback.

Product Information

PLATFORMS

Windows,Mac,Web-based

DEVELOPER

Loom (Atlassian)

PRICING MODEL

FREEMIUM

FREE PLAN

Free Plan Available

USER REVIEWS

65 verified reviews

Expert Insights
AI-Powered Analysis

Budget Friendly

Pricing is approximately 72% lower than the category average.

Excellent Connectivity

Seamlessly syncs with 5 popular business applications and platforms.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Categories

Screen Recording Software
🥉
Marketplace RecognitionQ4 2026

SoftwareHope Strong Performer

Ranked #7 in Screen Recording Software

Recognition Score
82.2/100
Percentile
Top 30%

Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.

Additional Earned Category Honors (5)Evaluated across independent performance dimensions
💎
Best Value for Money
Q4 2026 · #7 in category
92
💎
Easiest to Use
Q4 2026 · #7 in category
92
💎
Best Functionality
Q4 2026 · #7 in category
92
💎
Best Customer Support
Q4 2026 · #7 in category
92
💎
Highly Rated
Q4 2026 · #7 in category
92
Official 4-Pillar Evaluation Methodology
Customer Satisfaction (60%)
Bayesian CSAT Across 5 Dimensions
Product Evidence (20%)
Feature & Spec Completeness
Buyer Interest (10%)
Organic Search & Comparisons
Catalog Freshness (10%)
90-Day Review Vitality
Official SoftwareHope Marketplace Award · Zero commercial bias
Verify Certificate How awards are calculated
Free For Buyers & Teams

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Verified Buyer Reviews

Loom Integrations
5

Explore all software and platforms that integrate with Loom.

Confluence integration logo
ConfluenceVerified
Google Workspace integration logo
Google WorkspaceVerified
Jira integration logo
JiraVerified
Slack integration logo
SlackVerified
Zapier integration logo
ZapierVerified

Loom Media

Explore the interface and core features through high-quality visual walkthroughs.

No Media Available

The vendor for Loom hasn't provided any screenshots or demo videos yet. Visual content will appear here once it's available.

Loom Verified Features

Security & Compliance

  • Security
    Helpful

Customer Experience (CX) & Support

  • Multi-platform support
    Helpful

Collaboration

  • Instant sharing
    Helpful
  • Communication
    Helpful

Media & Creative Tools

  • Picture-in-picture webcam
    Helpful
  • Video analytics
    Helpful
  • Screen Recording
    Helpful
  • Picture-in-picture
    Helpful

Human Resources (HRIS) & Recruiting

  • Chrome extension
    Helpful

Data Engineering & BI

  • Analytics
    Helpful

Technical & Infrastructure

  • System optimization
    Helpful

Analytics & Reporting

  • Reporting & Analytics
    Helpful
View All Features📝 Review Now
Explore All Features & Capabilities (12)

Core Features Summary

“Instant sharing, Video analytics, Chrome extension, Picture-in-picture webcam”

Pricing and Plans

Select the perfect plan for your needs — Starting at $15/mo

Free Plan Available
Premium Plans
Annual Discount Available
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Free

Free
Quick video messaging for individuals.
Plan includes:
  • Up to 25 videos/person
  • Up to 5 minutes/video
  • Screen & webcam recording

Business

$15
/mo
Advanced recording & analytics for teams.
Plan includes:
  • Unlimited videos
  • Unlimited recording length
  • Transcripts & closed captions
  • Custom branding

Enterprise

Contact Us
Advanced administration and security.
Plan includes:
  • Single Sign-On (SSO)
  • Advanced content privacy
  • Salesforce integration
See what users are saying about pricingSee All Pricing Reviews

Pricing Model

Pricing Type

Freemium

This software offers a free version with optional paid upgrades.

Pricing Highlights

  • Free entry level with premium upgrades
  • 3 structured pricing tiers
  • Annual discount available — save vs monthly billing
  • Verified official pricing page
  • Managed directly by vendor

Pricing FAQ

Common questions about Loom pricing — Click to expand

Still have questions? Visit the official Loom website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for Loom.

View All Deals
Loom (Atlassian)

Loom (Atlassian)

VendorWebsiteProfile
Vendor RatingAvg. across all products
4.7

Company Information

Founded
2016
Headquarters
San Francisco, CA, USA, United States
Origin
United States
Website
https://loom.com

Other Products by Loom (Atlassian)

Explore other solutions offered by this vendor

Search Bloom

Search Bloom

4.5
$2,000-$5,000+/month

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.7
2Products
69Reviews
10+Yrs in Business

Vendor information is sourced from verified partner applications and platform data. Founded in 2016. 10+ years of experience.

User Reviews

Verified experiences from users of Loom

4.8 Rating
65 Reviews
All 65

Overall Rating

4.8
Based on 65 reviews

Rating Distribution

5
48
4
11
3
4
2
2
1
0

User Reviews

Sort by:
OC

Oscar C.

VERIFIED USAGE
VERIFIED REVIEWER
Lead Screen Recording Specialist
Industry:Information Technology
Company Size:51-200
Country:United States
2+ years
Review source:Verified Product Usage
Reviewed August 22, 2026

Top pick for video chapter markers navigation

2.0

Ratings Breakdown

Ease of use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0

😀Pros

  • The design feedback sharing team with Loom's video chapter markers enabling clickable table of contents navigation added chapter markers to a fifteen-minute demo so viewers could jump directly to the feature section most relevant to their role.

🙁Cons

  • Chapter markers must be added manually and are not automatically generated even when using Loom AI on the recording
  • A consideration that improves with familiarity over time.

After our design team selected Loom for async feedback sharing, chapter markers let our sales prospect jump directly to the API integration section of our fifteen-minute demo saving them twelve minutes of linear playback.

🔥 Reasons for switching

Letting prospects jump directly to their most relevant feature section by adopting Loom for its clickable video chapter markers navigation feature, making video chapter markers navigation the decisive factor.
NC

Natalie C.

VERIFIED USAGE
VERIFIED REVIEWER
Lead Instructional Designer
Industry:Information Technology
Company Size:51-200
Country:United States
2+ years
Review source:Verified Product Usage
Reviewed August 22, 2026

Top pick for transcript auto-generation with edit

2.0

Ratings Breakdown

Ease of use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0

😀Pros

  • The design feedback sharing team with Loom's automatic transcript generation with searchable text and edit capability searched our engineering update transcript for the word deployment and jumped directly to that timestamp without scrubbing.

🙁Cons

  • Transcript accuracy for technical terminology may require manual editing before sharing with clients or for legal documentation
  • A consideration that improves with familiarity over time.

After our design team selected Loom for async feedback sharing, our engineering team searched the video transcript for database migration and jumped directly to that moment in a forty-minute architecture discussion.

🔥 Reasons for switching

Searching forty-minute architecture discussions by keyword and jumping to timestamp by switching to Loom for its searchable auto-generated transcript, making transcript auto-generation with edit the decisive factor.
MC

Marcus C.

VERIFIED USAGE
VERIFIED REVIEWER
Lead Streaming Content Lead
Industry:Information Technology
Company Size:51-200
Country:United States
2+ years
Review source:Verified Product Usage
Reviewed August 22, 2026

Top pick for HD record with webcam bubble

3.0

Ratings Breakdown

Ease of use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0

😀Pros

  • The design feedback sharing team with Loom's HD recording with floating webcam bubble for face-to-screen communication delivered a personal face-to-screen engineering explanation with our webcam bubble floating over the code walkthrough.

🙁Cons

  • Webcam bubble rendering quality depends on webcam hardware and lighting conditions in the recording environment
  • A consideration that improves with familiarity over time.

After our design team selected Loom for async feedback sharing, the floating webcam bubble connected our face to the screen walkthrough helping our customer associate our personality with the technical explanation.

🔥 Reasons for switching

Connecting our face to screen walkthroughs to build customer rapport by adopting Loom for its HD recording with floating webcam bubble overlay, making HD record with webcam bubble the decisive factor.
Showing 3 of 65 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.
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Product Roadmap

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Product Roadmap

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Discussions

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FAQs

Answers about Loom

No FAQs Available

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Loom Comparison Guide

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Loom Pricing

Full pricing plans and tiers breakdown

About Loom (Company)

Learn more about the company behind Loom