Overview
Product Information
PLATFORMS
Web, iOS, Android
DEVELOPER
Kayako Ltd.
PRICING MODEL
FREE PLAN
FREE TRIAL
USER REVIEWS
4 verified reviews
Expert InsightsAI-Powered Analysis
Budget Friendly
Pricing is approximately 60% lower than the category average.
Excellent Connectivity
Seamlessly syncs with 10 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
Official Verified Resources & Social Profiles
Crawlable official documentation, support portals, and social channels verified for Kayako.
Explore core product capabilities, company announcements, and solutions on the official Kayako website.
Access comprehensive guides, setup tutorials, and technical manuals in the official Kayako documentation.
Review detailed tier breakdowns, licensing options, and subscription plans on the official Kayako pricing page.
Submit support tickets, browse knowledge-base articles, and contact customer service via the official Kayako support portal.
Integrate with Kayako using official REST APIs, SDKs, webhooks, and developer endpoints.
Connect with Kayako and stay updated on their latest industry news on their official LinkedIn profile.
Follow Kayako on X (formerly Twitter) for real-time feature announcements and release notes.
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Kayako Integrations10
Explore all software and platforms that integrate with Kayako.
Kayako Media
Explore the interface and core features through high-quality visual walkthroughs.
Video 1
Video 1 for Kayako
Media Library
OFFICIALVideo 1
Kayako Verified Features
Customer Experience (CX) & Support
- Ticketing System
- Omni-channel Ticketing System
- Knowledge base
- Canned Responses
- Customer support
Productivity & Office
- Agent collaboration
Generative AI & LLMs
- Automation rules
- Automation
Workflow Automation
- Integrations
Core Features Summary
“Unified customer journey timeline, shared inbox for email chat social, real-time typing indicators in live chat, self-service help center, SLA management, conversation assignment, private notes, automation rules, customer history and page visit tracking, 100+ integrations”
Download Kayako
Official and verified release direct from Kayako.
Official Product Download Hub
Visit the vendor's central release page to access release notes, older versions, and system requirements.
Compatible with: Web, iOS, Android
Pricing and Plans
Select the perfect plan for your needs — Starting at $15/mo
Inbox plan at /agentnth. Growth plan at custom pricing. Scale plan at custom pricing. Kayako One flat plan reported at approximately $79nth. AI add-on available at $1 per resolved ticket. 14-day free trial available. Contact sales for detailed current pricing.
Pricing Model
Pricing Type
This software offers a free version with optional paid upgrades.
Pricing Highlights
- Free entry level with premium upgrades
- 1 structured pricing tier
- Verified official pricing page
- Managed directly by vendor
Free Trial Available
Full access for 14 days without any purchase commitment.
Pricing FAQ
Common questions about Kayako pricing — Click to expand
Still have questions? Visit the official Kayako website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for Kayako.
Developer Support
Integration & API capabilities
Connect workflows with REST APIs, developer SDKs, webhooks, and programmatic data access.
Company Information
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 2001. 25+ years of experience.
User Reviews
Verified experiences from users of Kayako
User Reviews
Reliable performance and clean setup
Ratings Breakdown
😀Pros
- Clean
- Responsive user interface with minimal learning curve for team members.
🙁Cons
- Advanced customization options require initial exploration of settings menus.
Kayako provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.
🔥 Reasons for switching
Needed a modern, dependable software platform to streamline core operational processes.
Essential platform for daily operations
Ratings Breakdown
😀Pros
- Reliable system performance
- High uptime
- And straightforward administrative controls.
🙁Cons
- Exporting very large data sets can take a few moments to generate.
We have been using Kayako across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.
🔥 Reasons for switching
Required intuitive tools with high reliability and straightforward administrative setup.
Intuitive interface with great efficiency
Ratings Breakdown
😀Pros
- Quick initial setup with flexible configuration options tailored to our workflow.
🙁Cons
- Documentation for specialized edge-case configurations could be more extensive.
The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.
🔥 Reasons for switching
Sought an efficient solution with responsive support and clean interface design.
Product Roadmap
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Discussions
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Community Guidelines
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FAQs
Answers about Kayako
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Kayako Pricing
Full pricing plans and tiers breakdown
About Kayako (Company)
Learn more about the company behind Kayako
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