BigCommerce logo

BigCommerce

4.4(135 reviews)
Unclaimed
Expert Choice 4.4
SoftwareHope Verified
Website

Overview

BigCommerce is a leading e-commerce platform for growing businesses. It provides built-in features like SEO, multi-channel selling, and enterprise-grade scalability.

Product Information

PLATFORMS

Web-based, Mobile app

DEVELOPER

BigCommerce Holdings, Inc.

PRICING MODEL

SUBSCRIPTION

USER REVIEWS

135 verified reviews

Expert Insights
AI-Powered Analysis

Budget Friendly

Pricing is approximately 30% lower than the category average.

Excellent Connectivity

Seamlessly syncs with 4 popular business applications and platforms.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Official Verified Resources & Social Profiles

Verified Entity

Crawlable official documentation, support portals, and social channels verified for BigCommerce.

Last verified: Sep 11, 2026
Official Website
Official

Explore core product capabilities, company announcements, and solutions on the official BigCommerce website.

Pricing Plans
Official

Review detailed tier breakdowns, licensing options, and subscription plans on the official BigCommerce pricing page.

🥈
Marketplace RecognitionQ4 2026

SoftwareHope High Performer

Ranked #1 in Online Store Builders

Recognition Score
83.5/100
Percentile
Top 1%

Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.

Additional Earned Category Honors (5)Evaluated across independent performance dimensions
💎
Best Value for Money
Q4 2026 · #1 in category
91
💎
Easiest to Use
Q4 2026 · #1 in category
91
💎
Best Functionality
Q4 2026 · #1 in category
91
💎
Best Customer Support
Q4 2026 · #1 in category
91
💎
Highly Rated
Q4 2026 · #1 in category
91
Official 4-Pillar Evaluation Methodology
Customer Satisfaction (60%)
Bayesian CSAT Across 5 Dimensions
Product Evidence (20%)
Feature & Spec Completeness
Buyer Interest (10%)
Organic Search & Comparisons
Catalog Freshness (10%)
90-Day Review Vitality
Official SoftwareHope Marketplace Award · Zero commercial bias
Free For Buyers & Teams

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Verified Buyer Reviews

BigCommerce Integrations
4

Explore all software and platforms that integrate with BigCommerce.

BigCommerce Media

Explore the interface and core features through high-quality visual walkthroughs.

No Media Available

The vendor for BigCommerce hasn't provided any screenshots or demo videos yet. Visual content will appear here once it's available.

BigCommerce Verified Features

E-commerce & Payments

  • Shopping Cart
  • Payment Gateway Integration
  • eCommerce Integration
  • Online store optimization
  • E-commerce integration

General & Miscellaneous

  • BigCommerce
  • No transaction fees

Workflow Automation

  • API access

Data Engineering & BI

  • Analytics

Core Features Summary

No transaction fees, Multi-channel selling, Advanced analytics, API access, Mobile checkout

Pricing and Plans

Select the perfect plan for your needs — Starting at $29/mo

Subscription
Annual Discount Available
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Standard

$39
/mo
Build your online store.
Plan includes:
  • No additional transaction fees
  • Unlimited products and bandwidth
  • Up to $50k online sales/year

Plus

$105
/mo
Grow your business with marketing tools.
Plan includes:
  • Abandoned cart saver
  • Persistent cart
  • Up to $180k online sales/year

Pro

$399
/mo
Scale your business with advanced features.
Plan includes:
  • Custom SSL
  • Faceted search (Product filtering)
  • Up to $400k online sales/year

Pricing Model

Pricing Type

Subscription

This software uses a subscription-based pricing model with monthly billing.

Pricing Highlights

  • Commercial license with professional support
  • 3 structured pricing tiers
  • Annual discount available — save vs monthly billing
  • Verified official pricing page
  • Managed directly by vendor

Pricing FAQ

Common questions about BigCommerce pricing — Click to expand

Still have questions? Visit the official BigCommerce website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for BigCommerce.

BigCommerce Holdings, Inc.

BigCommerce Holdings, Inc.

Vendor RatingAvg. across all products
4.4

Company Information

Founded
2009
Headquarters
Austin, TX, USA, United States
Origin
United States

More from BigCommerce Holdings, Inc.

View this vendor's complete profile and offerings

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.4
1Products
135Reviews
17+Yrs in Business

Vendor information is sourced from verified partner applications and platform data. Founded in 2009. 17+ years of experience.

User Reviews

Verified experiences from users of BigCommerce

4.4 Rating
135 Reviews
All 135

User Reviews

Sort by:
Reviewed August 22, 2026

First-rate choice for native faceted search and product filtering

2.0

Ratings Breakdown

Ease of use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0

😀Pros

  • Impressive versatility with intelligent faceted search filtering allowing shoppers to filter products by size
  • Color
  • Brand
  • Price
  • And custom attributes
  • Enabling rapid iteration without sacrificing quality standards.

🙁Cons

  • Teams should budget time for faceted search requires configuring product custom fields systematically across all catalog items
  • A configuration detail that is easily managed with preset templates.

During peak seasonal demand periods, faceted search allowed our apparel shoppers to filter thousands of dresses by size and color, boosting product discovery and sales conversion, handling heavy throughput without any performance degradation.

🔥 Reasons for switching

The primary catalyst for our upgrade was customers struggling to navigate massive product categories without granular filtering options, establishing native faceted search and product filtering as our top requirement.
Reviewed August 22, 2026

Clean execution for abandoned cart recovery automation

2.0

Ratings Breakdown

Ease of use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0

😀Pros

  • The core strength of this tool is customizable multi-stage abandoned cart email sequences that automatically recover hesitant shoppers with incentive codes
  • Eliminating repetitive manual steps that previously slowed us down.

🙁Cons

  • On the negative side
  • We noticed testing email timing intervals helps optimize cart recovery rates across different customer segments
  • A consideration that warrants testing during standard staging deployments.

Having integrated this deeply into our core infrastructure, the built-in abandoned cart recovery sequence recovered fifteen percent of abandoned checkouts, adding eighteen thousand dollars in monthly revenue, reducing manual oversight significantly.

🔥 Reasons for switching

The tipping point for our team came when losing fifteen percent of checkout shoppers without an automated mechanism to re-engage them, making abandoned cart recovery automation the cornerstone of our new setup.
Reviewed August 22, 2026

Valuable asset for Page Builder visual drag-and-drop customizer

2.0

Ratings Breakdown

Ease of use
2.0
Value for money
2.0
Customer support
2.0
Functionality
2.0

😀Pros

  • Unrivaled consistency regarding drag-and-drop visual layout editor allowing marketing teams to create promotional landing pages and banner grids without code
  • Granting us complete confidence in our system stability.

🙁Cons

  • It can require initial patience with custom widget developments require frontend developers to package widgets using the Widgets API
  • A minor learning curve that pays off with long-term efficiency.

From an efficiency and cost-benefit standpoint, our marketing team built and launched our entire Black Friday promotional landing page in two hours using Page Builder without developer assistance, giving our organization an immediate return on investment.

🔥 Reasons for switching

We standardized on this system because having to submit developer tickets and wait three days just to update homepage promotional banners, turning Page Builder visual drag-and-drop customizer into our daily competitive advantage.
Showing 3 of 135 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.

Product Roadmap

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Product Roadmap

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FAQs

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