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Atera

4.6(130 reviews)
Unclaimed
Expert Choice 4.6
SoftwareHope Verified
Website

Overview

Atera is an all-in-one remote monitoring and management (RMM) platform for IT professionals. It includes remote access, patch management, and automation.

Product Information

PLATFORMS

Windows,Mac,iOS,Android,Web-based

DEVELOPER

Atera Networks

PRICING MODEL

Subscription

USER REVIEWS

130 verified reviews

Expert Insights
AI-Powered Analysis

Excellent Connectivity

Seamlessly syncs with 6 popular business applications and platforms.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Categories

Official Verified Resources & Social Profiles

Verified Entity

Crawlable official documentation, support portals, and social channels verified for Atera.

Last verified: Sep 11, 2026
Official Website
Official

Explore core product capabilities, company announcements, and solutions on the official Atera website.

Pricing Plans
Official

Review detailed tier breakdowns, licensing options, and subscription plans on the official Atera pricing page.

🥉
Marketplace RecognitionQ4 2026

SoftwareHope Strong Performer

Ranked #5 in Remote Desktop

Recognition Score
83.4/100
Percentile
Top 27%

Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.

Additional Earned Category Honors (5)Evaluated across independent performance dimensions
💎
Best Value for Money
Q4 2026 · #5 in category
93
💎
Easiest to Use
Q4 2026 · #5 in category
93
💎
Best Functionality
Q4 2026 · #5 in category
93
💎
Best Customer Support
Q4 2026 · #5 in category
93
💎
Highly Rated
Q4 2026 · #5 in category
93
Official 4-Pillar Evaluation Methodology
Customer Satisfaction (60%)
Bayesian CSAT Across 5 Dimensions
Product Evidence (20%)
Feature & Spec Completeness
Buyer Interest (10%)
Organic Search & Comparisons
Catalog Freshness (10%)
90-Day Review Vitality
Official SoftwareHope Marketplace Award · Zero commercial bias
Free For Buyers & Teams

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Verified Buyer Reviews

Atera Integrations
6

Explore all software and platforms that integrate with Atera.

Atera Media

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No Media Available

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Atera Verified Features

Mobile & Remote Access

  • Remote access

DevOps & IT Operations

  • Remote monitoring
  • Patch Management

Generative AI & LLMs

  • Automation

Analytics & Reporting

  • Network discovery

Customer Experience (CX) & Support

  • Integrated ticketing
  • Multi-platform support

Data Engineering & BI

  • Reporting & Analytics

Workflow Automation

  • App Integrations

Project & Team Management

  • Team collaboration

Security & Compliance

  • Security

Core Features Summary

Integrated ticketing, Remote monitoring, Patch management, Network discovery

Pricing and Plans

Select the perfect plan for your needs — Starting at $149/mo

Subscription
Annual Discount Available
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Pro

$169
/mo
For IT professionals.
Plan includes:
  • Unlimited endpoints
  • Remote Monitoring & Management
  • Helpdesk & Ticketing

Expert

$199
/mo
For advanced IT departments.
Plan includes:
  • All Pro features
  • Mac support
  • Advanced reporting

Master

$249
/mo
For large IT environments.
Plan includes:
  • All Expert features
  • Database & Exchange monitoring
  • API access

Pricing Model

Pricing Type

Subscription

This software uses a subscription-based pricing model with monthly billing.

Pricing Highlights

  • Commercial license with professional support
  • 3 structured pricing tiers
  • Annual discount available — save vs monthly billing
  • Verified official pricing page
  • Managed directly by vendor

Pricing FAQ

Common questions about Atera pricing — Click to expand

Still have questions? Visit the official Atera website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for Atera.

Atera Networks

Atera Networks

Vendor RatingAvg. across all products
4.6

Company Information

Founded
2011
Headquarters
Tel Aviv, Israel
Origin
Israel

More from Atera Networks

View this vendor's complete profile and offerings

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.6
1Products
130Reviews
15+Yrs in Business

Vendor information is sourced from verified partner applications and platform data. Founded in 2011. 15+ years of experience.

User Reviews

Verified experiences from users of Atera

4.6 Rating
130 Reviews
All 130

User Reviews

Sort by:
Reviewed August 30, 2026

Remarkable experience with software inventory and unauthorized app removal

3.0

Ratings Breakdown

Ease of use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0

😀Pros

  • Flawless responsiveness during comprehensive software asset auditing with one-click remote uninstallation of unauthorized or vulnerable applications
  • Which has visibly streamlined our end-to-end service delivery.

🙁Cons

  • A slight inconvenience is software inventory reports can be exported to CSV for corporate IT security and licensing compliance audits
  • Particularly pertinent for organizations with legacy infrastructure constraints.

After months of continuous production execution, Atera's software inventory identified twenty outdated vulnerable Java installations, allowing us to patch them in one click, solidifying its place as an indispensable tool.

🔥 Reasons for switching

Our leadership mandated the switch when having zero visibility into shadow IT software installed by remote employees on company laptops, confirming software inventory and unauthorized app removal as the right strategic move.
Reviewed August 30, 2026

Genuinely impressed by transparent pay-per-technician pricing

3.0

Ratings Breakdown

Ease of use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0

😀Pros

  • I have been thoroughly impressed by disruptive pricing model charging per technician seat with unlimited managed devices
  • Eliminating per-endpoint costs
  • Fostering seamless collaboration across all involved departments.

🙁Cons

  • The main area for improvement is unlimited endpoint licensing allows MSPs to scale client fleets without increasing software overhead costs
  • Which requires proactive communication across technical departments.

In our enterprise production environment, Atera's per-technician pricing allowed our two-person MSP to manage four hundred endpoints without escalating software bills, delivering measurable productivity improvements.

🔥 Reasons for switching

We abandoned our previous workflow because paying exorbitant monthly per-device fees on competing RMM platforms that penalized business growth, with transparent pay-per-technician pricing solving our key pain point.
Reviewed August 30, 2026

Unbeatable tool for real-time SNMP network monitoring and discovery

3.0

Ratings Breakdown

Ease of use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0

😀Pros

  • An indispensable benefit for us is continuous SNMP monitoring and automated network discovery identifying all connected IP devices
  • Firewalls
  • And NAS storage
  • Cutting down our onboarding time for new team members.

🙁Cons

  • We experienced a minor hiccup with configuring SNMP community strings allows Atera to poll port traffic
  • Temperature sensors
  • And interface health metrics
  • Worth reviewing during periodic system maintenance evaluations.

Deploying this across our entire corporate fleet confirmed that SNMP monitoring alerted our team to high port errors on a client's core switch, allowing us to replace a failing cable proactively, simplifying daily maintenance.

🔥 Reasons for switching

Our adoption was accelerated after discovering that a critical network switch or firewall had crashed only after client office internet went down, proving real-time SNMP network monitoring and discovery to be completely indispensable.
Showing 3 of 130 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.

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