Analytics & Insights Report

"Our leadership mandated the switch when having zero visibility into shadow IT software installed by remote employees on company laptops, confirming software inventory and unauthorized app removal as t..."

"We abandoned our previous workflow because paying exorbitant monthly per-device fees on competing RMM platforms that penalized business growth, with transparent pay-per-technician pricing solving our ..."

"Our adoption was accelerated after discovering that a critical network switch or firewall had crashed only after client office internet went down, proving real-time SNMP network monitoring and discove..."

"The primary catalyst for our upgrade was paying for expensive standalone remote desktop subscriptions on top of separate RMM software, establishing integrated Splashtop and AnyDesk remote access as ou..."

"The tipping point for our team came when drawing manual network diagrams in Visio that became outdated the moment new office hardware was added, making network topology map visualization the cornersto..."

"We standardized on this system because discovering that an exchange database drive was 100% full only after client email stopped delivering, turning endpoint health alerts and threshold monitoring int..."

"We replaced multiple fragmented tools because switching between disconnected helpdesk ticketing platforms and separate RMM software tools, uniting our workflow around integrated ticketing helpdesk and..."

"We migrated from competing software due to manually checking and installing Windows updates on hundreds of client workstations one by one, where automated OS patch management for Windows and Mac prove..."

"Our leadership mandated the switch when logging into separate backup vendor portals to verify whether daily server backup jobs succeeded, confirming automated backup integration with Acronis as the ri..."

"We abandoned our previous workflow because being away from my computer when a critical server alert fired and having no way to investigate, with mobile technician app for iOS and Android solving our k..."