Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.


In our 2026 comparison of Odoo CRM and Zoho, Zoho comes out ahead overall (weighted score 84% vs 65% for Odoo CRM). Odoo CRM is rated 4.3/5 from 1 user review; Zoho is rated 4.2/5 from 151 user reviews. Odoo CRM has a free plan; Zoho has a free plan.
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| At a glance | Odoo CRM | Zoho |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.3/5 (1 reviews) | 4.2/5 (151 reviews) |
| Starting price | Free plan | Free plan |
| Free trial | Yes | Not listed |
| Listed features | — | 12 |
| Integrations | 16 | 5 |
| Platforms | Web, Windows, macOS, Linux, iOS | Web, Windows, macOS, iOS, Android |
| Ease of use | 4.0/5 | 4.2/5 |
| Customer support | 4.0/5 | 4.2/5 |
What each platform does and who it's for
Independent expert panel ratings and quality validations
Expert Score
Expert Score
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Supported platforms across each product
Real-world pros and cons from verified users
User sentiment analysis
User sentiment analysis
Detailed side-by-side capability checklist
0/12 features
12/12 features
Compare plans, features, and starting points side-by-side
Core sales tracking.
The complete operating system.
Real-time crowdsourced comparison feedback and buyer signals.
Real-time crowdsourced buyer signals
Agreement between algorithmic rating & user voting

Calculated by features, pricing, support & ratings.
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Data-backed performance comparisons across pricing, features, usability, and support
At-a-glance scorecard results
Normalized composite performance scores
Head-to-head decision matrix based on your business workflow
Dimension scorecard
Odoo CRM is a runner-up with a composite score of 65%.
Odoo CRM has the most accessible pricing (€0/mo (Free Trial)).
Offers 0 features (fewer than the category leader).
Strong usability with a user rating of 4.0/5 stars.
Reliable support with a user rating of 4.0/5 stars.
Tied on platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Dimension scorecard
Zoho wins overall with a weighted score of 84% based on user rating, pricing, features, usability, and support.
Pricing: $37/mo (No Free Trial), a less accessible entry point than the leader.
Zoho lists the most features (12 features).
Strong usability with a user rating of 4.2/5 stars.
Reliable support with a user rating of 4.2/5 stars.
Tied on platform availability (5 Platforms: Web, Windows, macOS, iOS +1 more).

Zoho scores higher across 3 of 11 key dimensions with a 19-point lead in our weighted analysis.
Zoho scores higher across 3 of 11 key dimensions with a 19-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
Odoo CRM is rated 4.3/5 from 1 user review. Zoho is rated 4.2/5 from 151 user reviews. Ratings come from approved user reviews on SoftwareHope.
Odoo CRM has a free plan. Zoho has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Odoo CRM offers a free plan and a free trial; Zoho offers a free plan.
Odoo CRM supports Web, Windows, macOS, Linux, iOS and Android; Zoho supports Web, Windows, macOS, iOS and Android.
Odoo CRM has an ease-of-use rating of 4.0/5, Zoho has an ease-of-use rating of 4.2/5. The difference is small, so both are similarly easy to adopt.
Community-voted helpful feedback from verified users
After testing several alternatives, Zoho proved to be the most dependable option. Seamless integration options allow easy connection with our existing software tools. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.
Our team adopted Zoho to centralize our key project workflows. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.
After testing several alternatives, Zoho proved to be the most dependable option. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.
Our team adopted Zoho to centralize our key project workflows. Robust core functionality handles heavy operational workloads without stability issues. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.
Calculated via real engagement & conversions




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