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  1. Compare
  2. Odoo CRM vs Zoho

Odoo CRMvsZoho

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

Odoo CRM
Odoo CRM
4.3
(1 review)
View Profile ↗
Zoho
Zoho
⭐Emerging Favorite
4.2
(151 reviews)
View Profile ↗

Quick answer: Odoo CRM vs Zoho

In our 2026 comparison of Odoo CRM and Zoho, Zoho comes out ahead overall (weighted score 84% vs 65% for Odoo CRM). Odoo CRM is rated 4.3/5 from 1 user review; Zoho is rated 4.2/5 from 151 user reviews. Odoo CRM has a free plan; Zoho has a free plan.

Last updated October 5, 2026

Key facts: Odoo CRM vs Zoho
At a glanceOdoo CRMZoho
CategoryCRMCRM
User rating4.3/5 (1 reviews)4.2/5 (151 reviews)
Starting priceFree planFree plan
Free trialYesNot listed
Listed features—12
Integrations165
PlatformsWeb, Windows, macOS, Linux, iOSWeb, Windows, macOS, iOS, Android
Ease of use4.0/54.2/5
Customer support4.0/54.2/5
Odoo CRM:OverviewReviewsPricingAlternatives
Zoho:OverviewReviewsPricingAlternatives
Odoo CRM

Odoo CRM

4.3
(1)

Starting Price

Subscription

Community Pulse

100%
Would Buy Again
80%
Good Value

Advanced Ratings

Usability
8.0
Performance
8.0
Support
8.0

Pros

  • One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
  • Easy customization with Python or Studio
  • Highly granular filtering, grouping, and sorting

Cons

  • Performance can be abysmal
  • Upgrade process requires manual intervention from Odoo support
  • Many features are shallow and not well thought out
View Full Profile
Zoho

Zoho

4.2
(151)

Starting Price

Freemium

Community Pulse

77%
Would Buy Again
85%
Good Value

Advanced Ratings

Usability
8.5
Performance
8.5
Support
8.5

Pros

  • Highly affordable pricing, with a completely free tier for up to 3 users, making it accessible for startups and small businesses.
  • Extensive customization options – custom modules, fields, layouts, and workflows can be tailored to almost any sales process without coding.
  • Deeply integrated with the broader Zoho ecosystem (Books, Desk, Campaigns, Analytics), providing a unified suite for the entire business lifecycle.

Cons

  • User interface is cluttered and less intuitive than Salesforce or HubSpot, requiring substantial onboarding time for sales teams.
  • Steep learning curve for advanced customization (e.g., complex functions, custom connectors, and multi‑module orchestration).
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

Odoo CRM
Odoo CRM
Odoo CRM is a tool to manage sales activities, keep leads and opportunities organized, and forecast outcomes. It helps teams track interactions, move deals through a clear pipeline, and handle daily tasks like meetings and next actions, so nothing falls through the cracks. Everyone who works with customers—sales reps, managers, and operations—can use it to close more deals and stay on top of their pipeline.
Zoho
Zoho
Zoho is an absolutely massive, incredibly comprehensive cloud software suite explicitly engineered to provide an entire deeply unified digital operating system for modern global businesses. While technically a massive ecosystem of over 50 distinct applications, it is fundamentally anchored by its globally dominant Customer Relationship Management (CRM) platform, completely designed to meticulously track, deeply analyze, and heavily optimize absolutely massive sales pipelines. The platform heavily distinguishes itself through absolute, uncompromising native integration. A massive global enterprise can seamlessly utilize Zoho to completely power its deeply complex sales operations, massive digital marketing campaigns, highly intricate financial accounting, and massive human resources management without ever requiring highly frustrating third-party API connectors. It features incredibly powerful automation workflows that instantly trigger highly complex cross-departmental actions. Operating on a deeply competitive, highly scalable subscription model, Zoho completely disrupts massive legacy enterprise software providers. It offers highly robust free tiers for tiny independent startups and scales seamlessly up to the incredibly massive "Zoho One" bundle, providing absolute, uncompromising access to the entire 50+ application ecosystem for a single, highly predictable flat monthly per-employee fee.

Primary Category

The main classification for each product

Odoo CRM
Odoo CRM
CRM
Zoho
Zoho
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

Odoo CRM

Odoo CRM

Expert Score

Expert Pick
4.3/ 5.0
Verified Editorial Score
Zoho

Zoho

Expert Score

Standard
N/A
Editorial score pending audit

Integration Ecosystem

Compare supported third-party apps and services

Odoo CRM

Odoo CRM Integrations

16 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
HubSpot integration logo
HubSpot
Google Sheets integration logo
Google Sheets
Typeform integration logo
Typeform
Jotform integration logo
Jotform
Facebook Lead Ads integration logo
Facebook Lead Ads
Google Ads integration logo
Google Ads
Webflow integration logo
Webflow
Wix integration logo
Wix
Microsoft Excel integration logo
Microsoft Excel
Google Contacts integration logo
Google Contacts
Facebook Conversions integration logo
Facebook Conversions
Google Forms integration logo
Google Forms
WPForms integration logo
WPForms
+1 more integrations available
Zoho

Zoho Integrations

5 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
Microsoft 365 integration logo
Microsoft 365
Dropbox integration logo
Dropbox
Google Workspace integration logo
Google Workspace

Platform Support

Supported platforms across each product

Odoo CRM logo

Odoo CRM

6 Platforms
Web
Windows
macOS
Linux
iOS
Android
Zoho logo

Zoho

5 Platforms
Web
Windows
macOS
iOS
Android

Sentiment & Feedback

Real-world pros and cons from verified users

Odoo CRM

Odoo CRM Feedback

User sentiment analysis

High Praise
  • One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
  • Easy customization with Python or Studio
  • Highly granular filtering, grouping, and sorting
  • Built-in data enrichment (additional cost)
  • Strong integration with Odoo apps
Common Gripes
  • Performance can be abysmal
  • Upgrade process requires manual intervention from Odoo support
  • Many features are shallow and not well thought out
Zoho

Zoho Feedback

User sentiment analysis

High Praise
  • Highly affordable pricing, with a completely free tier for up to 3 users, making it accessible for startups and small businesses.
  • Extensive customization options – custom modules, fields, layouts, and workflows can be tailored to almost any sales process without coding.
  • Deeply integrated with the broader Zoho ecosystem (Books, Desk, Campaigns, Analytics), providing a unified suite for the entire business lifecycle.
  • Powerful automation features including workflow rules, macros, and Blueprint (process management) that streamline repetitive sales tasks.
Common Gripes
  • User interface is cluttered and less intuitive than Salesforce or HubSpot, requiring substantial onboarding time for sales teams.
  • Steep learning curve for advanced customization (e.g., complex functions, custom connectors, and multi‑module orchestration).

Feature Comparison

Detailed side-by-side capability checklist

Odoo CRM

Odoo CRM

0/12 features

Workflow Automation
  • Integrations
  • Third-party integrations
Collaboration
  • Intranet solutions
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Workflow Automation
Fintech & Financial Management
  • Accounting
Zoho

Zoho

12/12 features

Leader
Workflow Automation
  • Integrations
  • Third-party integrations
Collaboration
  • Intranet solutions
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Workflow Automation
Fintech & Financial Management
  • Accounting

Pricing & Plans

Compare plans, features, and starting points side-by-side

Odoo CRM

Odoo CRM Pricing

SUBSCRIPTION
Starting Price
Free
One App Free
Current price: €0/mo
One app, unlimited users
Odoo Online
Standard
Current price: €24.9/mo
All apps
Odoo Online
Custom
Current price: €29.9/mo
All apps
Odoo Online / Odoo.sh**
Odoo Studio / Agentic AI
Multi-Company
External API
One App Free
Current price: €0/yr
One app, unlimited users
Odoo Online
Standard
Current price: €19.9/yr
All apps
Odoo Online
Custom
Current price: €29.89/mo
All apps
Odoo Online / Odoo.sh**
Odoo Studio / Agentic AI
Multi-Company
External API
Zoho

Zoho Pricing

Paid
Starting Price
$37/mo
Zoho CRM (Standard)
Current price: $14/mo

Core sales tracking.

Automated sales workflows
Custom dashboards and reporting
Mass email capabilities
Zoho One
Current price: $37/mo

The complete operating system.

Access to 45+ integrated applications
Enterprise-grade analytics
Unified administration and security

Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% Odoo CRM50% Zoho
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Zoho

Zoho

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

Odoo CRM
Odoo CRM
1 Win
VS3 Ties
Zoho
Zoho
2 Wins

Weighted Overall Scorecard

Normalized composite performance scores

Odoo CRM
65%
Recommended
Zoho
84%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

Odoo CRM
Choose Odoo CRM if…
Emerging OptionSMB-Friendly
  • Teams looking for native integration with core workflow tools
  • Buyers open to a newer or less-reviewed option (fewer reviews so far)
  • SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Zoho
Choose Zoho if…
UX LeaderMarket Favorite
  • Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
  • Teams looking for native integration with core workflow tools
  • Buyers relying on extensive peer validation and battle-tested industry adoption
Odoo CRM

Odoo CRM

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction81%
🖱️Ease of Use4.0 / 5 (80%)
💰Value for Money4.0 / 5 (80%)
🎧Support Quality4.0 / 5 (80%)
📊Market Trust1 (14%)
🔌Integration Ecosystem16 apps (100%)
🏅Expert Editorial Score4.3 / 5 (86%)
👍Would Recommend100% (60%)
⚙️Feature Richness0 features (0%)
💸Pricing & Accessibility100%
💬Sentiment Balance5 Pros / 3 Cons (58%)
💻Platform Support6 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Runner-up

Odoo CRM is a runner-up with a composite score of 65%.

Pricing & Value
Winner

Odoo CRM has the most accessible pricing (€0/mo (Free Trial)).

Feature Completeness
Runner-up

Offers 0 features (fewer than the category leader).

Usability & Design
Tied

Strong usability with a user rating of 4.0/5 stars.

Customer Support
Tied

Reliable support with a user rating of 4.0/5 stars.

Platform Support
Tied

Tied on platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).

Zoho

Zoho

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction84%
🖱️Ease of Use4.2 / 5 (85%)
💰Value for Money4.2 / 5 (85%)
🎧Support Quality4.2 / 5 (85%)
📊Market Trust151 (100%)
🔌Integration Ecosystem5 apps (31%)
🏅Expert Editorial ScoreNo data
👍Would Recommend77% (76%)
⚙️Feature Richness12 features (100%)
💸Pricing & Accessibility45%
💬Sentiment Balance4 Pros / 2 Cons (60%)
💻Platform Support5 Platforms (83%)
Winner Breakdown & Analysis
Overall Performance
Winner

Zoho wins overall with a weighted score of 84% based on user rating, pricing, features, usability, and support.

Pricing & Value
Runner-up

Pricing: $37/mo (No Free Trial), a less accessible entry point than the leader.

Feature Completeness
Winner

Zoho lists the most features (12 features).

Usability & Design
Tied

Strong usability with a user rating of 4.2/5 stars.

Customer Support
Tied

Reliable support with a user rating of 4.2/5 stars.

Platform Support
Tied

Tied on platform availability (5 Platforms: Web, Windows, macOS, iOS +1 more).

AI-Powered Decision Intelligence

Final Verdict:
Zoho
Zoho

Zoho scores higher across 3 of 11 key dimensions with a 19-point lead in our weighted analysis.

Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated October 2026
high Confidence Level
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Frequently asked questions: Odoo CRM vs Zoho

Which is better: Odoo CRM or Zoho?

Zoho scores higher across 3 of 11 key dimensions with a 19-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate Odoo CRM and Zoho?

Odoo CRM is rated 4.3/5 from 1 user review. Zoho is rated 4.2/5 from 151 user reviews. Ratings come from approved user reviews on SoftwareHope.

How much do Odoo CRM and Zoho cost?

Odoo CRM has a free plan. Zoho has a free plan. Always confirm current pricing on the vendor's site, as plans change.

Do Odoo CRM and Zoho offer a free plan or free trial?

Odoo CRM offers a free plan and a free trial; Zoho offers a free plan.

Which platforms do Odoo CRM and Zoho support?

Odoo CRM supports Web, Windows, macOS, Linux, iOS and Android; Zoho supports Web, Windows, macOS, iOS and Android.

Which is easier to use, Odoo CRM or Zoho?

Odoo CRM has an ease-of-use rating of 4.0/5, Zoho has an ease-of-use rating of 4.2/5. The difference is small, so both are similarly easy to adopt.

Most Helpful Reviews

Community-voted helpful feedback from verified users

Zoho

Zoho analytics tracking manager secures cloud data access

by Aaron Q.
100% Helpful

After testing several alternatives, Zoho proved to be the most dependable option. Seamless integration options allow easy connection with our existing software tools. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.

Pros:Responsive customer support team with helpful documentation and guides.
Cons:Some advanced configuration settings require time to master initially.
Was this review helpful?
Zoho

Zoho multi device platform manager connects cloud data

by Gavin C.
100% Helpful

Our team adopted Zoho to centralize our key project workflows. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.

Pros:Comprehensive feature set that effectively solves key operational bottlenecks.
Cons:Export options for custom reporting dashboards have minor formatting limits.
Was this review helpful?
Zoho

Zoho multi device platform manager secures performance results

by Wendy K.
100% Helpful

After testing several alternatives, Zoho proved to be the most dependable option. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.

Pros:Comprehensive feature set that effectively solves key operational bottlenecks.
Cons:Some advanced configuration settings require time to master initially.
Was this review helpful?
Zoho

Zoho collaboration productivity hub maintains platform navigation

by Quinton G.
100% Helpful

Our team adopted Zoho to centralize our key project workflows. Robust core functionality handles heavy operational workloads without stability issues. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.

Pros:Intuitive user interface with clean, modern layout and easy navigation.
Cons:Export options for custom reporting dashboards have minor formatting limits.
Was this review helpful?

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