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  1. Compare
  2. monday CRM vs Zoho

monday CRMvsZoho

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

monday CRM
monday CRM
4.6
(1 review)
View Profile ↗
Zoho
Zoho
⭐Emerging Favorite
4.2
(151 reviews)
View Profile ↗

Quick answer: monday CRM vs Zoho

In our 2026 comparison of monday CRM and Zoho, Zoho comes out ahead overall (weighted score 87% vs 64% for monday CRM). monday CRM is rated 4.6/5 from 1 user review; Zoho is rated 4.2/5 from 151 user reviews. monday CRM starts at €12/month with a free trial; Zoho has a free plan.

Last updated October 4, 2026

Key facts: monday CRM vs Zoho
At a glancemonday CRMZoho
CategoryCRMCRM
User rating4.6/5 (1 reviews)4.2/5 (151 reviews)
Starting price€12/moFree plan
Free trialYesNot listed
Listed features—12
Integrations55
PlatformsWeb, iOS, AndroidWeb, Windows, macOS, iOS, Android
Ease of use4.0/54.2/5
Customer support4.0/54.2/5
monday CRM:OverviewReviewsPricingAlternatives
Zoho:OverviewReviewsPricingAlternatives
monday CRM

monday CRM

4.6
(1)

Starting Price

Starting at €12.00/month

Community Pulse

100%
Would Buy Again
80%
Good Value

Advanced Ratings

Usability
8.0
Performance
8.0
Support
8.0

Pros

  • Highly intuitive and user-friendly interface that teams adopt quickly
  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
  • Powerful automation features that reduce manual tasks and streamline sales workflows

Cons

  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
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Zoho

Zoho

4.2
(151)

Starting Price

Freemium

Community Pulse

77%
Would Buy Again
85%
Good Value

Advanced Ratings

Usability
8.5
Performance
8.5
Support
8.5

Pros

  • Highly affordable pricing, with a completely free tier for up to 3 users, making it accessible for startups and small businesses.
  • Extensive customization options – custom modules, fields, layouts, and workflows can be tailored to almost any sales process without coding.
  • Deeply integrated with the broader Zoho ecosystem (Books, Desk, Campaigns, Analytics), providing a unified suite for the entire business lifecycle.

Cons

  • User interface is cluttered and less intuitive than Salesforce or HubSpot, requiring substantial onboarding time for sales teams.
  • Steep learning curve for advanced customization (e.g., complex functions, custom connectors, and multi‑module orchestration).
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

monday CRM
monday CRM
monday CRM is a flexible customer relationship management platform that brings leads, contacts, deals, emails, calls, tasks, and reporting into one place. It helps sales teams cut down on manual admin, keep customer records current, and see exactly where every deal stands. It is used by sales, marketing, and account management teams—from small businesses to larger organizations. Teams use it to manage the full customer journey, automate routine work, collaborate across departments, and focus more time on building relationships and closing deals.
Zoho
Zoho
Zoho is an absolutely massive, incredibly comprehensive cloud software suite explicitly engineered to provide an entire deeply unified digital operating system for modern global businesses. While technically a massive ecosystem of over 50 distinct applications, it is fundamentally anchored by its globally dominant Customer Relationship Management (CRM) platform, completely designed to meticulously track, deeply analyze, and heavily optimize absolutely massive sales pipelines. The platform heavily distinguishes itself through absolute, uncompromising native integration. A massive global enterprise can seamlessly utilize Zoho to completely power its deeply complex sales operations, massive digital marketing campaigns, highly intricate financial accounting, and massive human resources management without ever requiring highly frustrating third-party API connectors. It features incredibly powerful automation workflows that instantly trigger highly complex cross-departmental actions. Operating on a deeply competitive, highly scalable subscription model, Zoho completely disrupts massive legacy enterprise software providers. It offers highly robust free tiers for tiny independent startups and scales seamlessly up to the incredibly massive "Zoho One" bundle, providing absolute, uncompromising access to the entire 50+ application ecosystem for a single, highly predictable flat monthly per-employee fee.

Primary Category

The main classification for each product

monday CRM
monday CRM
CRM
Zoho
Zoho
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

monday CRM

monday CRM

Expert Score

Elite Choice
4.6/ 5.0
Verified Editorial Score
Zoho

Zoho

Expert Score

Standard
N/A
Editorial score pending audit

Integration Ecosystem

Compare supported third-party apps and services

monday CRM

monday CRM Integrations

5 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
Google Drive integration logo
Google Drive
Gmail integration logo
Gmail
Outlook integration logo
Outlook
Zoho

Zoho Integrations

5 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
Microsoft 365 integration logo
Microsoft 365
Dropbox integration logo
Dropbox
Google Workspace integration logo
Google Workspace

Platform Support

Supported platforms across each product

monday CRM logo

monday CRM

3 Platforms
Web
iOS
Android
Zoho logo

Zoho

5 Platforms
Web
Windows
macOS
iOS
Android

Sentiment & Feedback

Real-world pros and cons from verified users

monday CRM

monday CRM Feedback

User sentiment analysis

High Praise
  • Highly intuitive and user-friendly interface that teams adopt quickly
  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
  • Powerful automation features that reduce manual tasks and streamline sales workflows
  • Strong collaboration and visibility across sales, marketing, and project delivery teams within one platform
  • Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects
Common Gripes
  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
Zoho

Zoho Feedback

User sentiment analysis

High Praise
  • Highly affordable pricing, with a completely free tier for up to 3 users, making it accessible for startups and small businesses.
  • Extensive customization options – custom modules, fields, layouts, and workflows can be tailored to almost any sales process without coding.
  • Deeply integrated with the broader Zoho ecosystem (Books, Desk, Campaigns, Analytics), providing a unified suite for the entire business lifecycle.
  • Powerful automation features including workflow rules, macros, and Blueprint (process management) that streamline repetitive sales tasks.
Common Gripes
  • User interface is cluttered and less intuitive than Salesforce or HubSpot, requiring substantial onboarding time for sales teams.
  • Steep learning curve for advanced customization (e.g., complex functions, custom connectors, and multi‑module orchestration).

Feature Comparison

Detailed side-by-side capability checklist

monday CRM

monday CRM

0/12 features

Workflow Automation
  • Integrations
  • Third-party integrations
Collaboration
  • Intranet solutions
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Workflow Automation
Fintech & Financial Management
  • Accounting
Zoho

Zoho

12/12 features

Leader
Workflow Automation
  • Integrations
  • Third-party integrations
Collaboration
  • Intranet solutions
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Workflow Automation
Fintech & Financial Management
  • Accounting

Pricing & Plans

Compare plans, features, and starting points side-by-side

monday CRM

monday CRM Pricing

SUBSCRIPTION
Starting Price
€12/mo
Basic
Current price: €12/mo
1 workspace
1 custom dashboard
1,000 active contacts & deals
5 columns per board max
20 quotes & invoices /month
Standard
Current price: €17/mo
3 workspaces
5 custom dashboards
10,000 active contacts & deals
15 columns per board max
50 quotes & invoices /month
Pro
Current price: €28/mo
15 workspaces
50 custom dashboards
100,000 active contacts & deals
75 columns per board max
250 quotes & invoices /month
Ultimate
Current price: €0/mo
Our absolute best support
Tailored onboarding
24/7, prioritized support
Unlimited workspaces
Unlimited contacts & deals
Zoho

Zoho Pricing

Paid
Starting Price
$37/mo
Zoho CRM (Standard)
Current price: $14/mo

Core sales tracking.

Automated sales workflows
Custom dashboards and reporting
Mass email capabilities
Zoho One
Current price: $37/mo

The complete operating system.

Access to 45+ integrated applications
Enterprise-grade analytics
Unified administration and security

Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% monday CRM50% Zoho
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Zoho

Zoho

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

monday CRM
monday CRM
0 Wins
VS3 Ties
Zoho
Zoho
3 Wins

Weighted Overall Scorecard

Normalized composite performance scores

monday CRM
64%
Recommended
Zoho
87%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

monday CRM
Choose monday CRM if…
Emerging OptionSMB-Friendly
  • Teams looking for native integration with core workflow tools
  • Buyers open to a newer or less-reviewed option (fewer reviews so far)
  • SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Zoho
Choose Zoho if…
Free / FreemiumUX Leader
  • Teams seeking a zero-cost or freemium entry tier for Zoho
  • Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
  • Teams looking for native integration with core workflow tools
monday CRM

monday CRM

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction82%
🖱️Ease of Use4.0 / 5 (80%)
💰Value for Money4.0 / 5 (80%)
🎧Support Quality4.0 / 5 (80%)
📊Market Trust1 (14%)
🔌Integration Ecosystem5 apps (100%)
🏅Expert Editorial Score4.6 / 5 (92%)
👍Would Recommend100% (60%)
⚙️Feature Richness0 features (0%)
💸Pricing & Accessibility45%
💬Sentiment Balance5 Pros / 3 Cons (58%)
💻Platform Support3 Platforms (60%)
Winner Breakdown & Analysis
Overall Performance
Runner-up

monday CRM is a runner-up with a composite score of 64%.

Pricing & Value
Tied

Comparable pricing accessibility (€12/mo (Free Trial)).

Feature Completeness
Runner-up

Offers 0 features (fewer than the category leader).

Usability & Design
Tied

Strong usability with a user rating of 4.0/5 stars.

Customer Support
Tied

Reliable support with a user rating of 4.0/5 stars.

Platform Support
Runner-up

Available on 3 Platforms: Web, iOS, Android, fewer than the leader.

Zoho

Zoho

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction84%
🖱️Ease of Use4.2 / 5 (85%)
💰Value for Money4.2 / 5 (85%)
🎧Support Quality4.2 / 5 (85%)
📊Market Trust151 (100%)
🔌Integration Ecosystem5 apps (100%)
🏅Expert Editorial ScoreNo data
👍Would Recommend77% (76%)
⚙️Feature Richness12 features (100%)
💸Pricing & Accessibility50%
💬Sentiment Balance4 Pros / 2 Cons (60%)
💻Platform Support5 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Winner

Zoho wins overall with a weighted score of 87% based on user rating, pricing, features, usability, and support.

Pricing & Value
Tied

Comparable pricing accessibility ($37/mo (No Free Trial)).

Feature Completeness
Winner

Zoho lists the most features (12 features).

Usability & Design
Tied

Strong usability with a user rating of 4.2/5 stars.

Customer Support
Tied

Reliable support with a user rating of 4.2/5 stars.

Platform Support
Winner

Widest platform availability (5 Platforms: Web, Windows, macOS, iOS +1 more).

AI-Powered Decision Intelligence

Final Verdict:
Zoho
Zoho

Zoho scores higher across 4 of 11 key dimensions with a 23-point lead in our weighted analysis.

Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated October 2026
high Confidence Level
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Frequently asked questions: monday CRM vs Zoho

Which is better: monday CRM or Zoho?

Zoho scores higher across 4 of 11 key dimensions with a 23-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate monday CRM and Zoho?

monday CRM is rated 4.6/5 from 1 user review. Zoho is rated 4.2/5 from 151 user reviews. Ratings come from approved user reviews on SoftwareHope.

How much do monday CRM and Zoho cost?

monday CRM starts at €12/month with a free trial. Zoho has a free plan. Always confirm current pricing on the vendor's site, as plans change.

Do monday CRM and Zoho offer a free plan or free trial?

monday CRM offers a free trial; Zoho offers a free plan.

Which platforms do monday CRM and Zoho support?

monday CRM supports Web, iOS and Android; Zoho supports Web, Windows, macOS, iOS and Android.

Which is easier to use, monday CRM or Zoho?

monday CRM has an ease-of-use rating of 4.0/5, Zoho has an ease-of-use rating of 4.2/5. The difference is small, so both are similarly easy to adopt.

Most Helpful Reviews

Community-voted helpful feedback from verified users

Zoho

Zoho analytics tracking manager secures cloud data access

by Aaron Q.
100% Helpful

After testing several alternatives, Zoho proved to be the most dependable option. Seamless integration options allow easy connection with our existing software tools. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.

Pros:Responsive customer support team with helpful documentation and guides.
Cons:Some advanced configuration settings require time to master initially.
Was this review helpful?
Zoho

Zoho multi device platform manager connects cloud data

by Gavin C.
100% Helpful

Our team adopted Zoho to centralize our key project workflows. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.

Pros:Comprehensive feature set that effectively solves key operational bottlenecks.
Cons:Export options for custom reporting dashboards have minor formatting limits.
Was this review helpful?
Zoho

Zoho multi device platform manager secures performance results

by Wendy K.
100% Helpful

After testing several alternatives, Zoho proved to be the most dependable option. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.

Pros:Comprehensive feature set that effectively solves key operational bottlenecks.
Cons:Some advanced configuration settings require time to master initially.
Was this review helpful?
Zoho

Zoho collaboration productivity hub maintains platform navigation

by Quinton G.
100% Helpful

Our team adopted Zoho to centralize our key project workflows. Robust core functionality handles heavy operational workloads without stability issues. Furthermore, delivers exactly what was promised with minimal friction and great overall stability.

Pros:Intuitive user interface with clean, modern layout and easy navigation.
Cons:Export options for custom reporting dashboards have minor formatting limits.
Was this review helpful?

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