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Different Use Cases Detected

These products belong to the same software category but focus on different use cases. Klaviyo and Monday CRM may not be direct competitors.

  1. Compare
  2. Klaviyo vs Monday CRM

KlaviyovsMonday CRM

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

Klaviyo
Klaviyo
4.5
(4 reviews)
View Profile ↗
Monday CRM
Monday CRM
4.7
(1 review)
View Profile ↗

Quick answer: Klaviyo vs Monday CRM

In our 2026 comparison of Klaviyo and Monday CRM, Klaviyo comes out ahead overall (weighted score 83% vs 81% for Monday CRM). Klaviyo is rated 4.5/5 from 4 user reviews; Monday CRM is rated 4.7/5 from 1 user review. Klaviyo has a free plan; Monday CRM starts at €12/month with a free trial.

Last updated October 13, 2026

Key facts: Klaviyo vs Monday CRM
At a glanceKlaviyoMonday CRM
CategoryEmail MarketingCRM
User rating4.5/5 (4 reviews)4.7/5 (1 reviews)
Starting priceFree plan€12/mo
Free trialYesYes
Listed features1926
Integrations822
PlatformsWeb, iOS, AndroidWeb, iOS, Android, macOS
Ease of use4.5/54.0/5
Customer support5.0/54.0/5
Klaviyo:OverviewReviewsPricingAlternatives
Monday CRM:OverviewReviewsPricingAlternatives
Klaviyo

Klaviyo

4.5
(4)

Starting Price

Free plan available for up to 250 active profiles. Paid email plans start around $20/month with SMS available separately based on usage.

Community Pulse

0%
Would Buy Again
95%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.5
Support
10.0

Pros

  • Powerful segmentation,Deep ecommerce integrations,Advanced automation,Strong analytics,Unified customer profiles
  • Unified customer profiles
  • Powerful segmentation

Cons

  • Can become expensive as contacts grow,Learning curve for beginners,SMS costs are additional
  • SMS costs are additional
  • Can become expensive as contacts grow
View Full Profile
Monday CRM

Monday CRM

4.7
(1)

Starting Price

Starting at €12.00/month

Community Pulse

100%
Would Buy Again
80%
Good Value

Advanced Ratings

Usability
8.0
Performance
8.0
Support
8.0

Pros

  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
  • Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects
  • Highly intuitive and user-friendly interface that teams adopt quickly

Cons

  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

Klaviyo
Klaviyo
The platform combines customer data, automation, analytics, and omnichannel messaging to help online retailers increase revenue and customer lifetime value.
Monday CRM
Monday CRM
monday CRM is a customer relationship management tool that helps businesses keep track of leads, customers, sales deals, and daily tasks in one place. Users can organize their sales pipeline, record customer details, set reminders, manage follow-ups, and automate repeated tasks. Its visual boards make it easier to see which deals are moving forward and which need more attention. Small businesses, sales teams, startups, and growing companies can use monday CRM to manage customer conversations and stay organized. Team members can share updates, assign tasks, and see progress without searching through scattered emails or spreadsheets. It helps teams follow up with potential customers on time, work together more easily, and keep the sales process clear from the first contact to closing a deal.

Primary Category

The main classification for each product

Klaviyo
Klaviyo
Email Marketing
Monday CRM
Monday CRM
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

Klaviyo

Klaviyo

Expert Score

Elite Choice
4.6/ 5.0
Verified Editorial Score
Monday CRM

Monday CRM

Expert Score

Elite Choice
4.7/ 5.0
Verified Editorial Score

Integration Ecosystem

Compare supported third-party apps and services

Klaviyo

Klaviyo Integrations

8 supported apps
Shopify integration logo
Shopify
WooCommerce integration logo
WooCommerce
Salesforce integration logo
Salesforce
Zapier integration logo
Zapier
BigCommerce integration logo
BigCommerce
Magento integration logo
Magento
Recharge integration logo
Recharge
Gorgias integration logo
Gorgias
Monday CRM

Monday CRM Integrations

22 supported apps
Salesforce integration logo
Salesforce
Zapier integration logo
Zapier
Stripe integration logo
Stripe
Slack integration logo
Slack
Google Drive integration logo
Google Drive
GitHub integration logo
GitHub
Zoom integration logo
Zoom
Gmail integration logo
Gmail
HubSpot integration logo
HubSpot
Google Sheets integration logo
Google Sheets
LinkedIn integration logo
LinkedIn
Outlook integration logo
Outlook
Dropbox integration logo
Dropbox
Google Calendar integration logo
Google Calendar
Microsoft Outlook integration logo
Microsoft Outlook
+7 more integrations available

Platform Support

Supported platforms across each product

Klaviyo logo

Klaviyo

3 Platforms
Web
iOS
Android
Monday CRM logo

Monday CRM

4 Platforms
Web
iOS
Android
macOS

Sentiment & Feedback

Real-world pros and cons from verified users

Klaviyo

Klaviyo Feedback

User sentiment analysis

High Praise
  • Powerful segmentation,Deep ecommerce integrations,Advanced automation,Strong analytics,Unified customer profiles
  • Unified customer profiles
  • Powerful segmentation
  • Deep ecommerce integrations
  • Advanced automation
Common Gripes
  • Can become expensive as contacts grow,Learning curve for beginners,SMS costs are additional
  • SMS costs are additional
  • Can become expensive as contacts grow
  • Learning curve for beginners
Monday CRM

Monday CRM Feedback

User sentiment analysis

High Praise
  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
  • Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects
  • Highly intuitive and user-friendly interface that teams adopt quickly
  • Powerful automation features that reduce manual tasks and streamline sales workflows
  • Strong collaboration and visibility across sales, marketing, and project delivery teams within one platform
Common Gripes
  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)

Feature Comparison

Detailed side-by-side capability checklist

Klaviyo

Klaviyo

18/43 features

AI & Intelligence
  • AI tools for notes
Workflow Automation
  • Automations
  • Integrations
  • Workflow Automation
Collaboration
  • Customer communication in one workspace
  • Follow-ups
  • Monday CRM lets teams manage leads
Analytics & Reporting
  • Dashboards
  • Revenue attribution
Calling & Communication
  • Lead Qualification
E-commerce & Payments
  • Ecommerce integrations
Digital Marketing Services
  • A/B Testing
  • A/B Testing & Optimization
  • Customer Segmentation
  • Email Campaign Automation
  • Email Campaigns
  • Email Tracking
  • Email marketing
  • Marketing automation
  • SMS marketing
Product Development
  • Personalization
Generative AI & LLMs
  • Automation
Media & Creative Tools
  • Call recording
  • Conversation intelligence and call recording
  • Email templates
CRM & Sales Automation
  • CRM
  • Contact & Lead Management
  • Deals
  • Forecasting
  • Lead Scoring
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Pipeline Management
  • Sales Forecasting
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Sales automation
Customer Experience (CX) & Support
  • Customer profiles
Data Engineering & BI
  • Analytics
  • Reporting
  • Reporting & Analytics
DevOps & IT Operations
  • Customizable pipelines
AI & Data Transformation
  • Contacts
Monday CRM

Monday CRM

26/43 features

Leader
AI & Intelligence
  • AI tools for notes
Workflow Automation
  • Automations
  • Integrations
  • Workflow Automation
Collaboration
  • Customer communication in one workspace
  • Follow-ups
  • Monday CRM lets teams manage leads
Analytics & Reporting
  • Dashboards
  • Revenue attribution
Calling & Communication
  • Lead Qualification
E-commerce & Payments
  • Ecommerce integrations
Digital Marketing Services
  • A/B Testing
  • A/B Testing & Optimization
  • Customer Segmentation
  • Email Campaign Automation
  • Email Campaigns
  • Email Tracking
  • Email marketing
  • Marketing automation
  • SMS marketing
Product Development
  • Personalization
Generative AI & LLMs
  • Automation
Media & Creative Tools
  • Call recording
  • Conversation intelligence and call recording
  • Email templates
CRM & Sales Automation
  • CRM
  • Contact & Lead Management
  • Deals
  • Forecasting
  • Lead Scoring
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Pipeline Management
  • Sales Forecasting
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Sales automation
Customer Experience (CX) & Support
  • Customer profiles
Data Engineering & BI
  • Analytics
  • Reporting
  • Reporting & Analytics
DevOps & IT Operations
  • Customizable pipelines
AI & Data Transformation
  • Contacts

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Pricing & Plans

Compare plans, features, and starting points side-by-side

Klaviyo

Klaviyo Pricing

Freemium
Starting Price
$20/mo
Pricing Overview
Free plan available for up to 250 active profiles. Paid email plans start around $20/month with SMS available separately based on usage.
Monday CRM

Monday CRM Pricing

SUBSCRIPTION
Starting Price
€12/mo
Basic
Current price: €12/mo
1 workspace
1 custom dashboard
1,000 active contacts & deals
5 columns per board max
20 quotes & invoices /month
Standard
Current price: €17/mo
3 workspaces
5 custom dashboards
10,000 active contacts & deals
15 columns per board max
50 quotes & invoices /month
Pro
Current price: €28/mo
15 workspaces
50 custom dashboards
100,000 active contacts & deals
75 columns per board max
250 quotes & invoices /month
Ultimate
Current price: €0/mo
Our absolute best support
Tailored onboarding
24/7, prioritized support
Unlimited workspaces
Unlimited contacts & deals

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Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% Klaviyo50% Monday CRM
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Klaviyo

Klaviyo

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

Ad Placement Spot
Available Spot

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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

Klaviyo
Klaviyo
4 Wins
VS1 Tie
Monday CRM
Monday CRM
1 Win

Weighted Overall Scorecard

Normalized composite performance scores

Recommended
Klaviyo
83%
Monday CRM
81%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

Klaviyo
Choose Klaviyo if…
Free / FreemiumUX Leader
  • Teams seeking a zero-cost or freemium entry tier for Klaviyo
  • Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
  • Teams looking for native integration with core workflow tools
Monday CRM
Choose Monday CRM if…
Emerging OptionSMB-Friendly
  • Teams looking for native integration with core workflow tools
  • Buyers open to a newer or less-reviewed option (fewer reviews so far)
  • SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Klaviyo

Klaviyo

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction84%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.8 / 5 (95%)
🎧Support Quality5.0 / 5 (100%)
📊Market Trust4 (100%)
🔌Integration Ecosystem8 apps (36%)
🏅Expert Editorial Score4.6 / 5 (92%)
👍Would Recommend0% (25%)
⚙️Feature Richness19 features (73%)
💸Pricing & Accessibility80%
💬Sentiment Balance6 Pros / 4 Cons (57%)
💻Platform Support3 Platforms (75%)
Winner Breakdown & Analysis
Overall Performance
Winner

Klaviyo wins overall with a weighted score of 83% based on user rating, pricing, features, usability, and support.

Pricing & Value
Winner

Klaviyo has the most accessible pricing ($20/mo (Free Trial)).

Feature Completeness
Runner-up

Offers 19 features (fewer than the category leader).

Usability & Design
Winner

Ranked #1 for usability with a user rating of 4.5/5 stars.

Customer Support
Winner

Ranked #1 for support with a user rating of 5.0/5 stars.

Platform Support
Tied

Tied on platform availability (3 Platforms: Web, iOS, Android).

Monday CRM

Monday CRM

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction82%
🖱️Ease of Use4.0 / 5 (80%)
💰Value for Money4.0 / 5 (80%)
🎧Support Quality4.0 / 5 (80%)
📊Market Trust1 (43%)
🔌Integration Ecosystem22 apps (100%)
🏅Expert Editorial Score4.7 / 5 (94%)
👍Would Recommend100% (60%)
⚙️Feature Richness26 features (100%)
💸Pricing & Accessibility45%
💬Sentiment Balance5 Pros / 3 Cons (58%)
💻Platform Support4 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Runner-up

Monday CRM is a runner-up with a composite score of 81%.

Pricing & Value
Runner-up

Pricing: €12/mo (Free Trial), a less accessible entry point than the leader.

Feature Completeness
Winner

Monday CRM lists the most features (26 features).

Usability & Design
Runner-up

Satisfactory usability with a user rating of 4.0/5 stars.

Customer Support
Runner-up

Decent support with a user rating of 4.0/5 stars.

Platform Support
Tied

Tied on platform availability (4 Platforms: Web, iOS, Android, macOS).

AI-Powered Decision Intelligence

Final Verdict:
Klaviyo
Klaviyo

Composite scores are within 5 points. Klaviyo edges ahead on sample-size-adjusted user satisfaction.

Composite scores are within 5 points. Klaviyo edges ahead on sample-size-adjusted user satisfaction.

Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated October 2026
high Confidence Level
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Frequently asked questions: Klaviyo vs Monday CRM

Which is better: Klaviyo or Monday CRM?

Composite scores are within 5 points. Klaviyo edges ahead on sample-size-adjusted user satisfaction. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate Klaviyo and Monday CRM?

Klaviyo is rated 4.5/5 from 4 user reviews. Monday CRM is rated 4.7/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.

How much do Klaviyo and Monday CRM cost?

Klaviyo has a free plan. Monday CRM starts at €12/month with a free trial. Always confirm current pricing on the vendor's site, as plans change.

Do Klaviyo and Monday CRM offer a free plan or free trial?

Klaviyo offers a free plan and a free trial; Monday CRM offers a free trial.

Which platforms do Klaviyo and Monday CRM support?

Klaviyo supports Web, iOS and Android; Monday CRM supports Web, iOS, Android and macOS.

Which is easier to use, Klaviyo or Monday CRM?

Klaviyo has an ease-of-use rating of 4.5/5, Monday CRM has an ease-of-use rating of 4.0/5. Klaviyo is rated easier to use by reviewers.

Most Helpful Reviews

Community-voted helpful feedback from verified users

Klaviyo

Powerful pipeline tracking with Klaviyo

by Divya Menon

Klaviyo gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.

Pros:Intuitive pipeline visualization, automated activity logging, and custom stage filters.
Cons:Custom reporting charts have a slight learning curve for non-technical team members.
Was this review helpful?
Klaviyo

Great lead management and reporting clarity

by Lucas Y.

Custom deal stages and automated followup reminders in Klaviyo helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.

Pros:Comprehensive contact history timeline and responsive automated email followups.
Cons:Mobile application focuses on contact lookups rather than deep pipeline analytics.
Was this review helpful?
Klaviyo

Seamless customer engagement and insights

by Beatrice D.

We consolidated our customer communication channels into Klaviyo and immediately saw improvements in deal velocity and followup consistency across our sales team.

Pros:Accurate sales forecasting reports and clear executive revenue dashboards.
Cons:Automated sequence rules need careful testing before rolling out to large lead lists.
Was this review helpful?
Klaviyo

Solid CRM automation for growing teams

by Marcus I.

An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.

Pros:Easy contact data import and smooth integration with our primary email inboxes.
Cons:Bulk contact deduplication requires periodic administrative verification.
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