ElementvsViber
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Element vs Viber
In our 2026 comparison of Element and Viber, the products are too closely matched to name a clear overall winner. Element is rated 4.5/5 from 4 user reviews; Viber is rated 4.5/5 from 5 user reviews. Element has a free plan; Viber has a free plan.
Last updated
| At a glance | Element | Viber |
|---|---|---|
| Category | Team Chat & Messaging | Team Chat & Messaging |
| User rating | 4.5/5 (4 reviews) | 4.5/5 (5 reviews) |
| Starting price | Free plan | Free plan |
| Free trial | Yes | Not listed |
| Listed features | 17 | 16 |
| Integrations | 6 | — |
| Platforms | Web, Windows, macOS, Linux, iOS | Web, Windows, macOS, Linux, iOS |
| Ease of use | 4.5/5 | 4.5/5 |
| Customer support | 5.0/5 | 4.8/5 |
Element
Starting Price
Free community edition available; Business plans available from $5/user/month
Community Pulse
Advanced Ratings
Pros
- Open source,Federated communication,Strong security,Flexible deployment
Cons
- Setup can be complex,Learning curve for Matrix ecosystem
Viber
Starting Price
Freemium
Community Pulse
Advanced Ratings
Pros
- End‑to‑end encryption enabled by default for all messages, calls, and media using a custom cryptographic protocol, ensuring privacy across all communications.
- Rich interactive features including group chats with up to 250 participants, self‑destructing messages, pinned messages, and public channels for broadcasting updates.
- High‑quality VoIP with noise suppression, call transfer, and video calling support across desktop (Windows/macOS) and mobile platforms with seamless device handoff.
Cons
- Not built for enterprise team collaboration – missing critical features like user groups, role‑based permissions, SLA‑based message threading, and workplace directory integration.
- Limited third‑party integration ecosystem; no native connectors to Jira, Slack, Trello, or GitHub, forcing teams to rely on manual copy‑pasting of updates.
- Administrative controls are minimal; there is no central dashboard for usage analytics, message retention policies, or eDiscovery for compliance (GDPR/CCPA).
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
Element
Expert Score
Viber
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Element Integrations
Viber Integrations
No top integrations listed
Platform Support
Supported platforms across each product
Element
Viber
Sentiment & Feedback
Real-world pros and cons from verified users
Element Feedback
User sentiment analysis
- Open source,Federated communication,Strong security,Flexible deployment
- Setup can be complex,Learning curve for Matrix ecosystem
Viber Feedback
User sentiment analysis
- End‑to‑end encryption enabled by default for all messages, calls, and media using a custom cryptographic protocol, ensuring privacy across all communications.
- Rich interactive features including group chats with up to 250 participants, self‑destructing messages, pinned messages, and public channels for broadcasting updates.
- High‑quality VoIP with noise suppression, call transfer, and video calling support across desktop (Windows/macOS) and mobile platforms with seamless device handoff.
- Free and unlimited messaging/calling globally; no per‑seat licensing fees, making it attractive for small teams with tight budgets.
- Backups to Google Drive or iCloud with client‑side encryption, allowing users to recover chat history across re‑installs without exposing plaintext to cloud providers.
- Not built for enterprise team collaboration – missing critical features like user groups, role‑based permissions, SLA‑based message threading, and workplace directory integration.
- Limited third‑party integration ecosystem; no native connectors to Jira, Slack, Trello, or GitHub, forcing teams to rely on manual copy‑pasting of updates.
- Administrative controls are minimal; there is no central dashboard for usage analytics, message retention policies, or eDiscovery for compliance (GDPR/CCPA).
- Consumer‑oriented UI with animated stickers and timeline content can distract from professional productivity; no "focus mode" or work‑specific channel organization.
Feature Comparison
Detailed side-by-side capability checklist
Element
17/25 features
- Communication
- Team collaboration
- Cross-device sync
- End-to-End Encryption
- Secure Messaging
- Security
- Reporting & Analytics
- Stickers
- Bridging
- Channels
- Matrix federation
- Voice and video calls
- Chat features
- Communities
- Customer engagement
- Direct messaging and group chats
- Group chat
- Live Chat
- Multi-platform support
- Real-time Chat
- Team chat
- Hosting
- Self-hosting
- Collaboration
- File sharing
Viber
16/25 features
- Communication
- Team collaboration
- Cross-device sync
- End-to-End Encryption
- Secure Messaging
- Security
- Reporting & Analytics
- Stickers
- Bridging
- Channels
- Matrix federation
- Voice and video calls
- Chat features
- Communities
- Customer engagement
- Direct messaging and group chats
- Group chat
- Live Chat
- Multi-platform support
- Real-time Chat
- Team chat
- Hosting
- Self-hosting
- Collaboration
- File sharing
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Element Pricing
freemiumViber Pricing
FREEMIUMFree to use. No credit card required.
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Draw
Calculated by features, pricing, support & ratings.
Awaiting Votes
Cast your vote above to update results.
Which software did you choose?
Share your decision anonymously with the community
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Capture high-intent Team Chat & Messaging evaluators
Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
- Fast-moving teams needing fluid channel huddles, app bots, and external channel sharing
- Users wanting a streamlined, user-friendly workspace interface
- Fast-moving teams needing fluid channel huddles, app bots, and external channel sharing
Element
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 89%.
Element has the most accessible pricing ($5/mo (Free Trial)).
Tied with a solid set of 17 features.
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 5.0/5 stars.
Tied on platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Viber
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 85%.
Pricing: $0/mo (No Free Trial), a less accessible entry point than the leader.
Tied with a solid set of 16 features.
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 4.8/5 stars.
Tied on platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
⚖️ Virtually Tied
Element and Viber are extremely well-matched overall. If Integration Ecosystem is your priority, Element has the edge — otherwise, your specific workflow requirements should be the deciding factor.
Composite Score Breakdown
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Frequently asked questions: Element vs Viber
Which is better: Element or Viber?
Element and Viber are extremely well-matched overall. If Integration Ecosystem is your priority, Element has the edge — otherwise, your specific workflow requirements should be the deciding factor. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.
How do users rate Element and Viber?
Element is rated 4.5/5 from 4 user reviews. Viber is rated 4.5/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Element and Viber cost?
Element has a free plan. Viber has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Element and Viber offer a free plan or free trial?
Element offers a free plan and a free trial; Viber offers a free plan.
Which platforms do Element and Viber support?
Element supports Web, Windows, macOS, Linux, iOS and Android; Viber supports Web, Windows, macOS, Linux, iOS and Android.
Which is easier to use, Element or Viber?
Element has an ease-of-use rating of 4.5/5, Viber has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Element provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.
We have been using Element across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.
The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.
A well-built tool that delivers consistent value. The interface is clean, performance is snappy, and our operational workflows run smoothly.
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