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Viber logo

Viber

Software Product
Message, call, and engage communities across mobile and desktop devices.
4.5(5 reviews)
By Rakuten Group, Inc.
Verified Expert Choice 4.5
Website
Viber

Viber

4.5(5 reviews)
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Overview

Viber helps individuals and groups communicate through messaging and calls, with communities and channels for larger audiences. Businesses can use supported messaging products to engage customers, while personal users coordinate conversations across devices.

Product Information

PLATFORMS

Web, Windows, macOS, Linux, iOS, Android

DEVELOPER

Rakuten Group, Inc.

PRICING MODEL

FREEMIUM

FREE PLAN

Free Plan Available

USER REVIEWS

5 verified reviews

Expert Insights
AI-Powered Analysis

Free Tier Available

Offers a permanent free plan, making it highly accessible for small teams.

Expert Support

Users consistently praise the responsiveness and quality of their support team.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Categories

Team Chat & Messaging
Free For Buyers & Teams

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Verified Buyer Reviews

Viber Media

Explore the interface and core features through high-quality visual walkthroughs.

No Media Available

The vendor for Viber hasn't provided any screenshots or demo videos yet. Visual content will appear here once it's available.

Viber Verified Features

Collaboration

  • Team collaboration
    Helpful

Customer Experience (CX) & Support

  • Team chat
    Helpful
  • Direct messaging and group chats
    Helpful
  • Group chat
    Helpful
  • Real-time Chat
    Helpful
  • Chat features
    Helpful
+2 more

Security & Compliance

  • Security
    Helpful

Analytics & Reporting

  • Reporting & Analytics
    Helpful

Data Management

  • Cross-device sync
    Helpful

Media & Creative Tools

  • Voice and video calls
    Helpful
View All Features📝 Review Now
Explore All Features & Capabilities (16)

Core Features Summary

“Viber is a messaging and calling application supporting private and group chats, voice and video calls, communities, channels, stickers, and business messaging. Mobile and desktop clients enable communication across devices, while business tools support customer engagement.”

Pricing and Plans

Select the perfect plan for your needs

Free Plan Available
Premium Plans
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Free Plan

Free
Free to use. No credit card required.
Plan includes:
  • Access to core features
  • Community support
  • Basic features
See what users are saying about pricingSee All Pricing Reviews

Pricing Model

Pricing Type

Freemium

This software offers a free version with optional paid upgrades.

Pricing Highlights

  • Free entry level with premium upgrades
  • 1 structured pricing tier
  • Verified official pricing page
  • Managed directly by vendor

Pricing FAQ

Common questions about Viber pricing — Click to expand

Still have questions? Visit the official Viber website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for Viber.

View All Deals

Customer Support Rating

Based on verified owner assessment

Exceptional Support
4.8/ 5.0
96% Satisfaction
Verified Support QualityDirect Vendor Data

Developer Support

Integration & API capabilities

API Available
Technical Integration Supported

Public API documentation is available from the vendor.

API DocumentationREST / Webhooks

Rakuten Group, Inc.

VendorWebsiteProfile
Vendor RatingAvg. across all products
4.5

Company Information

Founded
1997
Headquarters
Tokyo, Japan
Origin
Japan
Website
https://www.viber.com

More from Rakuten Group, Inc.

View this vendor's complete profile and offerings

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.5
1Products
5Reviews
29+Yrs in Business
Rating Breakdown
Ease of Use
4.5
Value for Money
4.7
Customer Support
4.8
Functionality
4.7

Vendor information is sourced from verified partner applications and platform data. Founded in 1997. 29+ years of experience.

User Reviews

Verified experiences from users of Viber

4.5 Rating
5 Reviews
All 5

Overall Rating

4.5
Based on 5 reviews

Rating Distribution

5
2
4
3
3
0
2
0
1
0

User Reviews

Sort by:
DK

Devendra Kumar Gupta (SH Team)

EDITORIAL
SOCIAL ID
Industry:Communications Software
Company Size:10000+
Country:JP
1-2 years
Review source:Editorial Team
Reviewed October 15, 2026
Recommends

Expert Analysis & Editorial Review

4.4

Ratings Breakdown

Ease of use
4.6
Value for money
4.6
Customer support
4.2
Functionality
4.4

😀Pros

  • Cross-device messaging
  • Voice and video calling
  • Groups and communities

🙁Cons

  • Business messaging has separate commercial terms
  • Availability and features vary by region

Viber helps individuals and groups communicate through messaging and calls, with communities and channels for larger audiences. Businesses can use supported messaging products to engage customers, while personal users coordinate conversations across devices.

What they liked most

Cross-device messaging
MS

Meenakshi Sundaram

VERIFIED USAGE
VERIFIED REVIEWER
Product Catalog Manager
Industry:Cybersecurity
Company Size:1,000+ employees
Country:Singapore
6-12 months
Review source:Verified Product Usage
Reviewed September 6, 2026

Reliable performance and clean setup

5.0

Ratings Breakdown

Ease of use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0

😀Pros

  • Clean
  • Responsive user interface with minimal learning curve for team members.

🙁Cons

  • Advanced customization options require initial exploration of settings menus.

Viber provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.

🔥 Reasons for switching

Needed a modern, dependable software platform to streamline core operational processes.
AK

Arjun K.

Managing Director
Industry:Information Technology
Company Size:1-10 employees
Country:Netherlands
1-2 years
Review source:Anonymous Contributor
Reviewed August 23, 2026

Essential platform for daily operations

5.0

Ratings Breakdown

Ease of use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0

😀Pros

  • Reliable system performance
  • High uptime
  • And straightforward administrative controls.

🙁Cons

  • Exporting very large data sets can take a few moments to generate.

We have been using Viber across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.

🔥 Reasons for switching

Required intuitive tools with high reliability and straightforward administrative setup.
Showing 3 of 5 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.
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Product Roadmap

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Suggest

Product Roadmap

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Discussions

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FAQs

Answers about Viber

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Viber Comparison Guide

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Compare Viber

Side-by-side feature and pricing comparison

Viber Pricing

Full pricing plans and tiers breakdown

About Viber (Company)

Learn more about the company behind Viber