Bitrix24vsOdoo CRM
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Bitrix24 vs Odoo CRM
In our 2026 comparison of Bitrix24 and Odoo CRM, Bitrix24 comes out ahead overall (weighted score 87% vs 65% for Odoo CRM). Bitrix24 is rated 4.4/5 from 62 user reviews; Odoo CRM is rated 4.3/5 from 1 user review. Bitrix24 has a free plan; Odoo CRM has a free plan.
Last updated
| At a glance | Bitrix24 | Odoo CRM |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.4/5 (62 reviews) | 4.3/5 (1 reviews) |
| Starting price | Free plan | Free plan |
| Free trial | Yes | Yes |
| Listed features | 15 | — |
| Integrations | 5 | 16 |
| Platforms | Web, Windows, macOS, Linux, iOS | Web, Windows, macOS, Linux, iOS |
| Ease of use | 4.4/5 | 4.0/5 |
| Customer support | 4.4/5 | 4.0/5 |
Bitrix24
Starting Price
Freemium
Community Pulse
Advanced Ratings
Pros
- All-in-one suite combining email marketing, CRM, project management, and telephony.
- Generous free tier for up to 12 users, making it highly accessible for startups.
- Self-hosted option available for businesses with strict data security requirements.
Cons
- The interface is cluttered and overwhelming due to the sheer number of features.
- Email marketing features are basic compared to dedicated solutions like MailerLite.
- Setup and learning curve are steep; requires significant time to configure properly.
Odoo CRM
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
Cons
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Product Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
Bitrix24
Expert Score
Odoo CRM
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Bitrix24 Integrations
Odoo CRM Integrations
Platform Support
Supported platforms across each product
Bitrix24
Odoo CRM
Sentiment & Feedback
Real-world pros and cons from verified users
Bitrix24 Feedback
User sentiment analysis
- All-in-one suite combining email marketing, CRM, project management, and telephony.
- Generous free tier for up to 12 users, making it highly accessible for startups.
- Self-hosted option available for businesses with strict data security requirements.
- Strong social media integration and website builder tools.
- The interface is cluttered and overwhelming due to the sheer number of features.
- Email marketing features are basic compared to dedicated solutions like MailerLite.
- Setup and learning curve are steep; requires significant time to configure properly.
Odoo CRM Feedback
User sentiment analysis
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
- Built-in data enrichment (additional cost)
- Strong integration with Odoo apps
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Feature Comparison
Detailed side-by-side capability checklist
Bitrix24
15/15 features
- Communication
- Communication tools
- Telephony
- Website builder
- Email marketing
- CRM
- CRM integration
- Contact Management
- Lead Scoring & Segmentation
- Mobile CRM
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Team chat
- Collaboration
- Task management
Odoo CRM
0/15 features
- Communication
- Communication tools
- Telephony
- Website builder
- Email marketing
- CRM
- CRM integration
- Contact Management
- Lead Scoring & Segmentation
- Mobile CRM
- Sales Pipeline & Deal Tracking
- Sales Pipeline Visualization
- Team chat
- Collaboration
- Task management
Pricing & Plans
Compare plans, features, and starting points side-by-side
Bitrix24 Pricing
FREEMIUMBasic business tools.
Advanced CRM and marketing.
Complete team collaboration.
Odoo CRM Pricing
SUBSCRIPTIONCommunity Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Bitrix24
Calculated by features, pricing, support & ratings.
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
- Teams looking for native integration with core workflow tools
- Buyers relying on extensive peer validation and battle-tested industry adoption
- Teams looking for native integration with core workflow tools
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Bitrix24
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Bitrix24 wins overall with a weighted score of 87% based on user rating, pricing, features, usability, and support.
Pricing: $49/mo (Free Trial), a less accessible entry point than the leader.
Bitrix24 lists the most features (15 features).
Ranked #1 for usability with a user rating of 4.4/5 stars.
Ranked #1 for support with a user rating of 4.4/5 stars.
Tied on platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Odoo CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Odoo CRM is a runner-up with a composite score of 65%.
Odoo CRM has the most accessible pricing (€0/mo (Free Trial)).
Offers 0 features (fewer than the category leader).
Satisfactory usability with a user rating of 4.0/5 stars.
Decent support with a user rating of 4.0/5 stars.
Tied on platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Final Verdict:Bitrix24
Bitrix24 scores higher across 7 of 11 key dimensions with a 22-point lead in our weighted analysis.
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Frequently asked questions: Bitrix24 vs Odoo CRM
Which is better: Bitrix24 or Odoo CRM?
Bitrix24 scores higher across 7 of 11 key dimensions with a 22-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Bitrix24 and Odoo CRM?
Bitrix24 is rated 4.4/5 from 62 user reviews. Odoo CRM is rated 4.3/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.
How much do Bitrix24 and Odoo CRM cost?
Bitrix24 has a free plan. Odoo CRM has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Bitrix24 and Odoo CRM offer a free plan or free trial?
Bitrix24 offers a free plan and a free trial; Odoo CRM offers a free plan and a free trial.
Which platforms do Bitrix24 and Odoo CRM support?
Bitrix24 supports Web, Windows, macOS, Linux, iOS and Android; Odoo CRM supports Web, Windows, macOS, Linux, iOS and Android.
Which is easier to use, Bitrix24 or Odoo CRM?
Bitrix24 has an ease-of-use rating of 4.4/5, Odoo CRM has an ease-of-use rating of 4.0/5. Bitrix24 is rated easier to use by reviewers.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.
Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.
Using Bitrix24 saved our team significant time every week. The features run smoothly without lag or complicated setup steps.
Bitrix24 has been an outstanding addition to our workflow. The intuitive interface and fast processing speed make completing daily tasks effortless.
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