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  1. Compare
  2. BIGContacts vs Keap

BIGContactsvsKeap

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

BIGContacts
BIGContacts
4.5
(4 reviews)
View Profile ↗
Keap
Keap
4.3
(5 reviews)
View Profile ↗

Quick answer: BIGContacts vs Keap

In our 2026 comparison of BIGContacts and Keap, Keap comes out ahead overall (weighted score 88% vs 83% for BIGContacts). BIGContacts is rated 4.5/5 from 4 user reviews; Keap is rated 4.3/5 from 5 user reviews. BIGContacts starts at $9.99/month; Keap starts at $299/month.

Last updated October 3, 2026

Key facts: BIGContacts vs Keap
At a glanceBIGContactsKeap
CategoryCRMCRM
User rating4.5/5 (4 reviews)4.3/5 (5 reviews)
Starting price$9.99/mo$299/mo
Listed features1116
Integrations48
PlatformsWindows, macOS, iOS, Android, WebWeb, iOS, Android
Ease of use4.5/54.5/5
Customer support5.0/55.0/5
BIGContacts:OverviewReviewsPricingAlternatives
Keap:OverviewReviewsPricingAlternatives
BIGContacts

BIGContacts

4.5
(4)

Starting Price

Paid

Community Pulse

0%
Would Buy Again
95%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.5
Support
10.0

Pros

  • The CRM software has been an essential part of streamlining operations, helping businesses improve customer engagement and drive growth over many years .
  • It consistently scores highest among competitors for ease-of-use (4.4/5), value for money (4.5/5), and customer support (4.4/5) in user comparisons .
  • The platform offers strong reporting and analytics capabilities with real-time notifications and features for tracking contacts and accounts automatically .

Cons

  • Some users report that emails sent through the CRM software can be slow to load, affecting communication efficiency .
  • The platform may lack the advanced automation features found in larger competitors like Zoho CRM, such as complex workflow rules and email alerts .
  • Smaller user base and less extensive third-party integration ecosystem compared to market leaders .
View Full Profile
Keap

Keap

4.3
(5)

Starting Price

Paid subscription plans available. Pricing varies by contacts, users and automation needs. Free trial available.

Community Pulse

20%
Would Buy Again
96%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.6
Support
10.0

Pros

  • Powerful all-in-one CRM and sales automation designed specifically for small businesses.
  • Advanced tagging and campaign builder allows for highly complex, conditional automation sequences.
  • Includes built-in payment processing and invoicing, ideal for service-based businesses.

Cons

  • Steep learning curve and complex setup compared to standard email marketing tools.
  • Pricing is significantly higher than general email marketing platforms, starting at a premium monthly rate.
  • The interface can feel dated and clunky compared to modern competitors like ActiveCampaign.
View Full Profile
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Product Overview

What each platform does and who it's for

BIGContacts
BIGContacts
BIGContacts is a massively robust, incredibly highly specialized digital CRM and email marketing platform explicitly engineered to completely provide absolutely pristine, deeply rapid digital customer retention directly across massive standard SMB ecosystems. It fundamentally entirely avoids deeply complex, highly frustrating erratic enterprise CRM setups, flawlessly allowing absolutely any small business to seamlessly instantly rely upon incredibly massive highly secure digital contact management architecture. The application heavily utilizes incredibly advanced, deeply proprietary digital automated drip campaign technology. As absolute massive digital customer interactions are seamlessly flawlessly handled, BIGContacts perfectly completely analyzes highly complex digital pipeline databases, instantly accelerates incredibly dynamic digital task reminders, and seamlessly perfectly ensures absolutely highly secure digital follow-up across entirely all massive digital global sales outputs effortlessly. Operating exclusively as a highly premium, strictly tiered digital subscription, BIGContacts completely targets highly dedicated, deeply relationship-conscious digital entrepreneurs. It provides absolute, uncompromising digital infrastructure perfectly designed to radically protect incredibly highly sensitive personal client data while completely ensuring absolutely massive digital outreach scalability without ever requiring deeply frustrating, highly complex digital Salesforce implementation procedures.
Keap
Keap
It focuses on automating customer journeys from lead capture and follow-up through appointments, quotes, invoices, and payments.

Primary Category

The main classification for each product

BIGContacts
BIGContacts
CRM
Keap
Keap
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

BIGContacts

BIGContacts

Expert Score

Standard
N/A
Editorial score pending audit
Keap

Keap

Expert Score

Expert Pick
4.2/ 5.0
Verified Editorial Score

Integration Ecosystem

Compare supported third-party apps and services

BIGContacts

BIGContacts Integrations

4 supported apps
Microsoft 365 integration logo
Microsoft 365
Mailchimp integration logo
Mailchimp
Google Workspace integration logo
Google Workspace
QuickBooks integration logo
QuickBooks
Keap

Keap Integrations

8 supported apps
Shopify integration logo
Shopify
Salesforce integration logo
Salesforce
Zapier integration logo
Zapier
WordPress integration logo
WordPress
Stripe integration logo
Stripe
Gmail integration logo
Gmail
Outlook integration logo
Outlook
QuickBooks integration logo
QuickBooks

Platform Support

Supported platforms across each product

BIGContacts logo

BIGContacts

5 Platforms
Windows
macOS
iOS
Android
Web
Keap logo

Keap

3 Platforms
Web
iOS
Android

Sentiment & Feedback

Real-world pros and cons from verified users

BIGContacts

BIGContacts Feedback

User sentiment analysis

High Praise
  • The CRM software has been an essential part of streamlining operations, helping businesses improve customer engagement and drive growth over many years .
  • It consistently scores highest among competitors for ease-of-use (4.4/5), value for money (4.5/5), and customer support (4.4/5) in user comparisons .
  • The platform offers strong reporting and analytics capabilities with real-time notifications and features for tracking contacts and accounts automatically .
  • It provides comprehensive CRM functionality at an accessible starting price of $9.99 per month .
Common Gripes
  • Some users report that emails sent through the CRM software can be slow to load, affecting communication efficiency .
  • The platform may lack the advanced automation features found in larger competitors like Zoho CRM, such as complex workflow rules and email alerts .
  • Smaller user base and less extensive third-party integration ecosystem compared to market leaders .
Keap

Keap Feedback

User sentiment analysis

High Praise
  • Powerful all-in-one CRM and sales automation designed specifically for small businesses.
  • Advanced tagging and campaign builder allows for highly complex, conditional automation sequences.
  • Includes built-in payment processing and invoicing, ideal for service-based businesses.
  • Robust lead capture and appointment scheduling tools streamline the sales pipeline.
  • Powerful automation
Common Gripes
  • Steep learning curve and complex setup compared to standard email marketing tools.
  • Pricing is significantly higher than general email marketing platforms, starting at a premium monthly rate.
  • The interface can feel dated and clunky compared to modern competitors like ActiveCampaign.
  • Steeper learning curve
  • Can become expensive as contacts grow

Feature Comparison

Detailed side-by-side capability checklist

BIGContacts

BIGContacts

11/22 features

Workflow Automation
  • App Integrations
Data Management
  • Cross-device sync
Security & Compliance
  • Security
Project & Team Management
  • Team collaboration
E-commerce & Payments
  • Payment processing
Digital Marketing Services
  • Email marketing
  • Marketing automation
  • Social media integration
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Contact Management
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
Customer Experience (CX) & Support
  • Multi-platform support
Data Engineering & BI
  • Reporting
  • Reporting & Analytics
Productivity & Office
  • Appointment scheduling
  • Scheduling
  • Task management
Keap

Keap

16/22 features

Leader
Workflow Automation
  • App Integrations
Data Management
  • Cross-device sync
Security & Compliance
  • Security
Project & Team Management
  • Team collaboration
E-commerce & Payments
  • Payment processing
Digital Marketing Services
  • Email marketing
  • Marketing automation
  • Social media integration
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Contact Management
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
Customer Experience (CX) & Support
  • Multi-platform support
Data Engineering & BI
  • Reporting
  • Reporting & Analytics
Productivity & Office
  • Appointment scheduling
  • Scheduling
  • Task management

Pricing & Plans

Compare plans, features, and starting points side-by-side

BIGContacts

BIGContacts Pricing

Paid
Starting Price
$9.99/mo
BIG Plan
Current price: $9.99/mo

Simple contact management.

Email marketing
Sales pipeline tracking
Automated tasks and reminders
Keap

Keap Pricing

SUBSCRIPTION
Starting Price
$299/mo
Pricing Overview
Paid subscription plans available. Pricing varies by contacts, users and automation needs. Free trial available.

Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% BIGContacts50% Keap
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Keap

Keap

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

BIGContacts
BIGContacts
2 Wins
VS2 Ties
Keap
Keap
2 Wins

Weighted Overall Scorecard

Normalized composite performance scores

BIGContacts
83%
Recommended
Keap
88%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

BIGContacts
Choose BIGContacts if…
Best Price ValueEasy Onboarding
  • Budget-conscious teams seeking competitive entry pricing ($9.99/mo)
  • Users wanting a streamlined, user-friendly workspace interface
  • Teams looking for native integration with core workflow tools
Keap
Choose Keap if…
Enterprise ChoiceEasy Onboarding
  • Organizations requiring enterprise SLA support, governance, and custom security
  • Users wanting a streamlined, user-friendly workspace interface
  • Teams looking for native integration with core workflow tools
BIGContacts

BIGContacts

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction84%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.8 / 5 (95%)
🎧Support Quality5.0 / 5 (100%)
📊Market Trust4 (90%)
🔌Integration Ecosystem4 apps (50%)
🏅Expert Editorial ScoreNo data
👍Would Recommend0% (25%)
⚙️Feature Richness11 features (69%)
💸Pricing & Accessibility30%
💬Sentiment Balance4 Pros / 3 Cons (55%)
💻Platform Support5 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Runner-up

BIGContacts is a runner-up with a composite score of 83%.

Pricing & Value
Winner

BIGContacts has the most accessible pricing ($9.99/mo (No Free Trial)).

Feature Completeness
Runner-up

Offers 11 features (fewer than the category leader).

Usability & Design
Tied

Strong usability with a user rating of 4.5/5 stars.

Customer Support
Tied

Reliable support with a user rating of 5.0/5 stars.

Platform Support
Winner

Widest platform availability (5 Platforms: Windows, macOS, iOS, Android +1 more).

Keap

Keap

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction83%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.8 / 5 (96%)
🎧Support Quality5.0 / 5 (100%)
📊Market Trust5 (100%)
🔌Integration Ecosystem8 apps (100%)
🏅Expert Editorial Score4.2 / 5 (84%)
👍Would Recommend20% (33%)
⚙️Feature Richness16 features (100%)
💸Pricing & Accessibility5%
💬Sentiment Balance9 Pros / 6 Cons (58%)
💻Platform Support3 Platforms (60%)
Winner Breakdown & Analysis
Overall Performance
Winner

Keap wins overall with a weighted score of 88% based on user rating, pricing, features, usability, and support.

Pricing & Value
Runner-up

Pricing: $299/mo (No Free Trial), a less accessible entry point than the leader.

Feature Completeness
Winner

Keap lists the most features (16 features).

Usability & Design
Tied

Strong usability with a user rating of 4.5/5 stars.

Customer Support
Tied

Reliable support with a user rating of 5.0/5 stars.

Platform Support
Runner-up

Available on 3 Platforms: Web, iOS, Android, fewer than the leader.

AI-Powered Decision Intelligence

Final Verdict:
Keap
Keap

Keap scores higher across 2 of 11 key dimensions with a 5-point lead in our weighted analysis.

Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated October 2026
high Confidence Level
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Frequently asked questions: BIGContacts vs Keap

Which is better: BIGContacts or Keap?

Keap scores higher across 2 of 11 key dimensions with a 5-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate BIGContacts and Keap?

BIGContacts is rated 4.5/5 from 4 user reviews. Keap is rated 4.3/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.

How much do BIGContacts and Keap cost?

BIGContacts starts at $9.99/month. Keap starts at $299/month. BIGContacts has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.

Which platforms do BIGContacts and Keap support?

BIGContacts supports Windows, macOS, iOS, Android and Web; Keap supports Web, iOS and Android.

Which is easier to use, BIGContacts or Keap?

BIGContacts has an ease-of-use rating of 4.5/5, Keap has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.

Most Helpful Reviews

Community-voted helpful feedback from verified users

BIGContacts

Powerful pipeline tracking with BIGContacts

by Kavya Reddy

BIGContacts gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.

Pros:Intuitive pipeline visualization, automated activity logging, and custom stage filters.
Cons:Custom reporting charts have a slight learning curve for non-technical team members.
Was this review helpful?
BIGContacts

Great lead management and reporting clarity

by Harper Y.

Custom deal stages and automated followup reminders in BIGContacts helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.

Pros:Comprehensive contact history timeline and responsive automated email followups.
Cons:Mobile application focuses on contact lookups rather than deep pipeline analytics.
Was this review helpful?
BIGContacts

Seamless customer engagement and insights

by Ivan D.

We consolidated our customer communication channels into BIGContacts and immediately saw improvements in deal velocity and followup consistency across our sales team.

Pros:Accurate sales forecasting reports and clear executive revenue dashboards.
Cons:Automated sequence rules need careful testing before rolling out to large lead lists.
Was this review helpful?
BIGContacts

Solid CRM0automation for growing teams

by Tania I.

An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.

Pros:Easy contact data import and smooth integration with our primary email inboxes.
Cons:Bulk contact deduplication requires periodic administrative verification.
Was this review helpful?

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