SoftwareHope Logo
Blog & Research
LoginSign Up
LoginSign Up
Security Verification Diagnostic Catalog
SoftwareHope Logo

SoftwareHope is a comprehensive B2B software and tech services directory. Discover, compare, and evaluate verified software solutions with authentic user reviews.

Ask an AI about SoftwareHope

Get the latest software reviews & tech trends delivered weekly:

Discover

  • Software Directory
  • All Categories
  • Software Categories
  • Service Categories
  • Compare Software
  • Deals & CouponsHot
  • Changelog

Vendors

  • Launch Your Product
  • Claim Your Product
  • Vendor Portal
  • Affiliate Program
  • Reviewer RewardsEarn

Resources

  • Blog & Research
  • Video Reviews & Demos
  • User Testimonials
  • Development & IT
  • Development Tools
  • DevOps & Cloud Engineering
  • Email Marketing

Company

  • About Us
  • Contact Us
  • Careers
  • Press & Media Kit
  • Trust Center
  • Community Guidelines
© 2026 SoftwareHope. All rights reserved.
Privacy Policy•Terms of Service•Cookie Policy•Refund Policy•Sitemap
  1. Compare
  2. BIGContacts vs EngageBay

BIGContactsvsEngageBay

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

BIGContacts
BIGContacts
4.5
(4 reviews)
View Profile ↗
EngageBay
EngageBay
4.6
(5 reviews)
View Profile ↗

Quick answer: BIGContacts vs EngageBay

In our 2026 comparison of BIGContacts and EngageBay, the products are too closely matched to name a clear overall winner. BIGContacts is rated 4.5/5 from 4 user reviews; EngageBay is rated 4.6/5 from 5 user reviews. BIGContacts starts at $9.99/month; EngageBay has a free plan.

Last updated October 3, 2026

Key facts: BIGContacts vs EngageBay
At a glanceBIGContactsEngageBay
CategoryCRMCRM
User rating4.5/5 (4 reviews)4.6/5 (5 reviews)
Starting price$9.99/moFree plan
Free trialNot listedYes
Listed features1110
Integrations46
PlatformsWindows, macOS, iOS, Android, WebWeb, iOS, Android
Ease of use4.5/54.5/5
Customer support5.0/55.0/5
BIGContacts:OverviewReviewsPricingAlternatives
EngageBay:OverviewReviewsPricingAlternatives
BIGContacts

BIGContacts

4.5
(4)

Starting Price

Paid

Community Pulse

0%
Would Buy Again
95%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.5
Support
10.0

Pros

  • The CRM software has been an essential part of streamlining operations, helping businesses improve customer engagement and drive growth over many years .
  • It consistently scores highest among competitors for ease-of-use (4.4/5), value for money (4.5/5), and customer support (4.4/5) in user comparisons .
  • The platform offers strong reporting and analytics capabilities with real-time notifications and features for tracking contacts and accounts automatically .

Cons

  • Some users report that emails sent through the CRM software can be slow to load, affecting communication efficiency .
  • The platform may lack the advanced automation features found in larger competitors like Zoho CRM, such as complex workflow rules and email alerts .
  • Smaller user base and less extensive third-party integration ecosystem compared to market leaders .
View Full Profile
EngageBay

EngageBay

4.6
(5)

Starting Price

Freemium

Community Pulse

20%
Would Buy Again
96%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.6
Support
10.0

Pros

  • Exceptionally strong email marketing features with detailed open-rate, delivery rate, and click tracking analytics that help optimize campaign performance .
  • Real-time consumer-facing chat functionality scores 4.89/5, enabling instant customer engagement directly from the CRM .
  • Outstanding value for money with a 4.7/5 rating; the platform offers comprehensive sales, marketing, and service features at a fraction of competitor pricing .

Cons

  • Navigation can feel overwhelming at first, especially when trying to understand all the different modules and settings as a new user .
  • Payment processing limitations require users to leave the platform for invoice payments rather than completing transactions within the same interface .
  • The all-in-one approach means some specialized features are less deep than best-of-breed alternatives for specific sales workflows .
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

BIGContacts
BIGContacts
BIGContacts is a massively robust, incredibly highly specialized digital CRM and email marketing platform explicitly engineered to completely provide absolutely pristine, deeply rapid digital customer retention directly across massive standard SMB ecosystems. It fundamentally entirely avoids deeply complex, highly frustrating erratic enterprise CRM setups, flawlessly allowing absolutely any small business to seamlessly instantly rely upon incredibly massive highly secure digital contact management architecture. The application heavily utilizes incredibly advanced, deeply proprietary digital automated drip campaign technology. As absolute massive digital customer interactions are seamlessly flawlessly handled, BIGContacts perfectly completely analyzes highly complex digital pipeline databases, instantly accelerates incredibly dynamic digital task reminders, and seamlessly perfectly ensures absolutely highly secure digital follow-up across entirely all massive digital global sales outputs effortlessly. Operating exclusively as a highly premium, strictly tiered digital subscription, BIGContacts completely targets highly dedicated, deeply relationship-conscious digital entrepreneurs. It provides absolute, uncompromising digital infrastructure perfectly designed to radically protect incredibly highly sensitive personal client data while completely ensuring absolutely massive digital outreach scalability without ever requiring deeply frustrating, highly complex digital Salesforce implementation procedures.
EngageBay
EngageBay
Its broad feature set and free plan are designed to reduce the need for several separate business applications.

Primary Category

The main classification for each product

BIGContacts
BIGContacts
CRM
EngageBay
EngageBay
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

BIGContacts

BIGContacts

Expert Score

Standard
N/A
Editorial score pending audit
EngageBay

EngageBay

Expert Score

Elite Choice
4.6/ 5.0
Verified Editorial Score

Integration Ecosystem

Compare supported third-party apps and services

BIGContacts

BIGContacts Integrations

4 supported apps
Microsoft 365 integration logo
Microsoft 365
Mailchimp integration logo
Mailchimp
Google Workspace integration logo
Google Workspace
QuickBooks integration logo
QuickBooks
EngageBay

EngageBay Integrations

6 supported apps
Zapier integration logo
Zapier
Stripe integration logo
Stripe
Gmail integration logo
Gmail
Outlook integration logo
Outlook
Mailchimp integration logo
Mailchimp
PayPal integration logo
PayPal

Platform Support

Supported platforms across each product

BIGContacts logo

BIGContacts

5 Platforms
Windows
macOS
iOS
Android
Web
EngageBay logo

EngageBay

3 Platforms
Web
iOS
Android

Sentiment & Feedback

Real-world pros and cons from verified users

BIGContacts

BIGContacts Feedback

User sentiment analysis

High Praise
  • The CRM software has been an essential part of streamlining operations, helping businesses improve customer engagement and drive growth over many years .
  • It consistently scores highest among competitors for ease-of-use (4.4/5), value for money (4.5/5), and customer support (4.4/5) in user comparisons .
  • The platform offers strong reporting and analytics capabilities with real-time notifications and features for tracking contacts and accounts automatically .
  • It provides comprehensive CRM functionality at an accessible starting price of $9.99 per month .
Common Gripes
  • Some users report that emails sent through the CRM software can be slow to load, affecting communication efficiency .
  • The platform may lack the advanced automation features found in larger competitors like Zoho CRM, such as complex workflow rules and email alerts .
  • Smaller user base and less extensive third-party integration ecosystem compared to market leaders .
EngageBay

EngageBay Feedback

User sentiment analysis

High Praise
  • Exceptionally strong email marketing features with detailed open-rate, delivery rate, and click tracking analytics that help optimize campaign performance .
  • Real-time consumer-facing chat functionality scores 4.89/5, enabling instant customer engagement directly from the CRM .
  • Outstanding value for money with a 4.7/5 rating; the platform offers comprehensive sales, marketing, and service features at a fraction of competitor pricing .
  • High customer satisfaction for support quality; users rate customer support at 4.8/5, indicating responsive and helpful assistance .
Common Gripes
  • Navigation can feel overwhelming at first, especially when trying to understand all the different modules and settings as a new user .
  • Payment processing limitations require users to leave the platform for invoice payments rather than completing transactions within the same interface .
  • The all-in-one approach means some specialized features are less deep than best-of-breed alternatives for specific sales workflows .

Feature Comparison

Detailed side-by-side capability checklist

BIGContacts

BIGContacts

11/15 features

Leader
Security & Compliance
  • Security
Project & Team Management
  • Team collaboration
Digital Marketing Services
  • Email marketing
  • Social media integration
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Contact Management
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
Data Engineering & BI
  • Reporting
  • Reporting & Analytics
Productivity & Office
  • Task management
EngageBay

EngageBay

10/15 features

Security & Compliance
  • Security
Project & Team Management
  • Team collaboration
Digital Marketing Services
  • Email marketing
  • Social media integration
Generative AI & LLMs
  • Automation
CRM & Sales Automation
  • CRM
  • CRM integration
  • Contact Management
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
Data Engineering & BI
  • Reporting
  • Reporting & Analytics
Productivity & Office
  • Task management

Pricing & Plans

Compare plans, features, and starting points side-by-side

BIGContacts

BIGContacts Pricing

Paid
Starting Price
$9.99/mo
BIG Plan
Current price: $9.99/mo

Simple contact management.

Email marketing
Sales pipeline tracking
Automated tasks and reminders
EngageBay

EngageBay Pricing

FREEMIUM
Starting Price
$15/mo
Basic Plan
Current price: $15/mo

Affordable all-in-one CRM.

Email sequences
Landing page builder
360 degree contact view

Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% BIGContacts50% EngageBay
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice

Draw

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

Ad Placement Spot
Available Spot

Promote Your Tool to BIGContacts vs EngageBay Buyers

Feature your software prominently in the sidebar & pricing pages of BIGContacts vs EngageBay to capture high-intent CRM evaluators.

Top-of-page sidebar placement
Target active evaluators & switchers
30-day guaranteed flight & live analytics
Starting at$199 / 30d
Apply for Spot
Learn about Vendor Promotion Packages

Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

BIGContacts
BIGContacts
1 Win
VS4 Ties
EngageBay
EngageBay
1 Win

Weighted Overall Scorecard

Normalized composite performance scores

BIGContacts
88%
EngageBay
88%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

BIGContacts
Choose BIGContacts if…
Best Price ValueEasy Onboarding
  • Budget-conscious teams seeking competitive entry pricing ($9.99/mo)
  • Users wanting a streamlined, user-friendly workspace interface
  • Teams looking for native integration with core workflow tools
EngageBay
Choose EngageBay if…
Free / FreemiumEasy Onboarding
  • Teams seeking a zero-cost or freemium entry tier for EngageBay
  • Users wanting a streamlined, user-friendly workspace interface
  • Teams looking for native integration with core workflow tools
BIGContacts

BIGContacts

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction84%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.8 / 5 (95%)
🎧Support Quality5.0 / 5 (100%)
📊Market Trust4 (90%)
🔌Integration Ecosystem4 apps (67%)
🏅Expert Editorial ScoreNo data
👍Would Recommend0% (25%)
⚙️Feature Richness11 features (100%)
💸Pricing & Accessibility30%
💬Sentiment Balance4 Pros / 3 Cons (55%)
💻Platform Support5 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Tied

Tied for overall winner with a composite score of 88%.

Pricing & Value
Runner-up

Pricing: $9.99/mo (No Free Trial), a less accessible entry point than the leader.

Feature Completeness
Tied

Tied with a solid set of 11 features.

Usability & Design
Tied

Strong usability with a user rating of 4.5/5 stars.

Customer Support
Tied

Reliable support with a user rating of 5.0/5 stars.

Platform Support
Winner

Widest platform availability (5 Platforms: Windows, macOS, iOS, Android +1 more).

EngageBay

EngageBay

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction86%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.8 / 5 (96%)
🎧Support Quality5.0 / 5 (100%)
📊Market Trust5 (100%)
🔌Integration Ecosystem6 apps (100%)
🏅Expert Editorial Score4.6 / 5 (92%)
👍Would Recommend20% (33%)
⚙️Feature Richness10 features (91%)
💸Pricing & Accessibility85%
💬Sentiment Balance4 Pros / 3 Cons (55%)
💻Platform Support3 Platforms (60%)
Winner Breakdown & Analysis
Overall Performance
Tied

Tied for overall winner with a composite score of 88%.

Pricing & Value
Winner

EngageBay has the most accessible pricing ($15/mo (Free Trial)).

Feature Completeness
Tied

Tied with a solid set of 10 features.

Usability & Design
Tied

Strong usability with a user rating of 4.5/5 stars.

Customer Support
Tied

Reliable support with a user rating of 5.0/5 stars.

Platform Support
Runner-up

Available on 3 Platforms: Web, iOS, Android, fewer than the leader.

AI-Powered Decision Intelligence

⚖️ Virtually Tied

BIGContacts and EngageBay are extremely well-matched overall. If Integration Ecosystem is your priority, EngageBay has the edge — otherwise, your specific workflow requirements should be the deciding factor.

Composite Score Breakdown

1stBIGContacts88pts
2ndEngageBay88pts
Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated October 2026
high Confidence Level
SoftwareHope
Google Search Preference

Prefer SoftwareHope on Google

Get SoftwareHope highlighted in your Google searches for software research.

⭐Prefer SoftwareHopePrefer us on Google
Ad Placement Opportunity
Available Spot

Promote Your Software to CRM Decision Makers

Starting at$199 / 30d
Apply for Spot

Frequently asked questions: BIGContacts vs EngageBay

Which is better: BIGContacts or EngageBay?

BIGContacts and EngageBay are extremely well-matched overall. If Integration Ecosystem is your priority, EngageBay has the edge — otherwise, your specific workflow requirements should be the deciding factor. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.

How do users rate BIGContacts and EngageBay?

BIGContacts is rated 4.5/5 from 4 user reviews. EngageBay is rated 4.6/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.

How much do BIGContacts and EngageBay cost?

BIGContacts starts at $9.99/month. EngageBay has a free plan. BIGContacts has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.

Do BIGContacts and EngageBay offer a free plan or free trial?

BIGContacts does not list a free plan or trial; EngageBay offers a free plan and a free trial.

Which platforms do BIGContacts and EngageBay support?

BIGContacts supports Windows, macOS, iOS, Android and Web; EngageBay supports Web, iOS and Android.

Which is easier to use, BIGContacts or EngageBay?

BIGContacts has an ease-of-use rating of 4.5/5, EngageBay has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.

Most Helpful Reviews

Community-voted helpful feedback from verified users

BIGContacts

Powerful pipeline tracking with BIGContacts

by Kavya Reddy

BIGContacts gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.

Pros:Intuitive pipeline visualization, automated activity logging, and custom stage filters.
Cons:Custom reporting charts have a slight learning curve for non-technical team members.
Was this review helpful?
BIGContacts

Great lead management and reporting clarity

by Harper Y.

Custom deal stages and automated followup reminders in BIGContacts helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.

Pros:Comprehensive contact history timeline and responsive automated email followups.
Cons:Mobile application focuses on contact lookups rather than deep pipeline analytics.
Was this review helpful?
BIGContacts

Seamless customer engagement and insights

by Ivan D.

We consolidated our customer communication channels into BIGContacts and immediately saw improvements in deal velocity and followup consistency across our sales team.

Pros:Accurate sales forecasting reports and clear executive revenue dashboards.
Cons:Automated sequence rules need careful testing before rolling out to large lead lists.
Was this review helpful?
BIGContacts

Solid CRM0automation for growing teams

by Tania I.

An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.

Pros:Easy contact data import and smooth integration with our primary email inboxes.
Cons:Bulk contact deduplication requires periodic administrative verification.
Was this review helpful?

Trending Software

Calculated via real engagement & conversions

#1
I
Infusionsoft
4.5 (4)
33 pts
#2
Apptivo
Apptivo
4.4 (5)
30 pts
#3
Act!
Act!
4.5 (4)
28 pts
#4
Bitrix24
Bitrix24
4.4 (62)
28 pts
#5
Zoho
Zoho
4.2 (151)
28 pts

Best Alternatives in CRM

Other highly-rated software you might want to consider

SuiteDash

SuiteDash

4.5
4 verified reviews
GoldMine CRM

GoldMine CRM

4.5
4 verified reviews
S

Salesforce Crm

4.5
0 verified reviews
Act!

Act!

4.5
4 verified reviews
Less Annoying CRM

Less Annoying CRM

4.7
5 verified reviews
Teamgate CRM

Teamgate CRM

4.5
4 verified reviews