Act!vsOdoo CRM
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Act! vs Odoo CRM
In our 2026 comparison of Act! and Odoo CRM, Act! comes out ahead overall (weighted score 87% vs 66% for Odoo CRM). Act! is rated 4.5/5 from 4 user reviews; Odoo CRM is rated 4.3/5 from 1 user review. Odoo CRM has a free plan.
Last updated
| At a glance | Act! | Odoo CRM |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.5/5 (4 reviews) | 4.3/5 (1 reviews) |
| Starting price | Not listed | Free plan |
| Free trial | Not listed | Yes |
| Listed features | 13 | — |
| Integrations | 3 | 16 |
| Platforms | Not specified | Web, Windows, macOS, Linux, iOS |
| Ease of use | 4.5/5 | 4.0/5 |
| Customer support | 5.0/5 | 4.0/5 |
Act!
Starting Price
Contact Vendor
Community Pulse
Advanced Ratings
Pros
- Contact and relationship management features designed for individual sales professionals and small teams focused on personalized customer engagement.
- Email marketing, campaign tracking, and opportunity management in a single platform without requiring multiple integrations.
- Library of pre-built integrations and custom connectors for popular business applications extends core CRM functionality.
Cons
- Interface modernization has been slower than competitors; some users report the platform feels less polished than newer cloud CRMs.
- Reporting and analytics depth is shallower than enterprise competitors; advanced custom reporting requires external tools.
- Marketing automation capabilities are more basic than dedicated platforms, suitable for simple campaigns but not complex nurturing sequences.
Odoo CRM
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
Cons
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Product Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
Act!
Expert Score
Odoo CRM
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Act! Integrations
Odoo CRM Integrations
Platform Support
Supported platforms across each product
Act!
Platform support not specified
No platform details listed for this software
Odoo CRM
Sentiment & Feedback
Real-world pros and cons from verified users
Act! Feedback
User sentiment analysis
- Contact and relationship management features designed for individual sales professionals and small teams focused on personalized customer engagement.
- Email marketing, campaign tracking, and opportunity management in a single platform without requiring multiple integrations.
- Library of pre-built integrations and custom connectors for popular business applications extends core CRM functionality.
- Available across cloud, on-premise, and mobile platforms, providing deployment flexibility for different business requirements.
- Interface modernization has been slower than competitors; some users report the platform feels less polished than newer cloud CRMs.
- Reporting and analytics depth is shallower than enterprise competitors; advanced custom reporting requires external tools.
- Marketing automation capabilities are more basic than dedicated platforms, suitable for simple campaigns but not complex nurturing sequences.
Odoo CRM Feedback
User sentiment analysis
- One App to Rule Them All: Easy Setup, Great Resources, and Support That Goes the Extra Mile
- Easy customization with Python or Studio
- Highly granular filtering, grouping, and sorting
- Built-in data enrichment (additional cost)
- Strong integration with Odoo apps
- Performance can be abysmal
- Upgrade process requires manual intervention from Odoo support
- Many features are shallow and not well thought out
Feature Comparison
Detailed side-by-side capability checklist
Act!
13/13 features
- API & Webhook Integrations
- App Integrations
- Security
- Team collaboration
- Marketing integration
- Automation
- CRM
- Contact & Lead Management
- Contact Management
- Lead generation
- Sales Pipeline & Deal Tracking
- Sales automation
- Reporting & Analytics
Odoo CRM
0/13 features
- API & Webhook Integrations
- App Integrations
- Security
- Team collaboration
- Marketing integration
- Automation
- CRM
- Contact & Lead Management
- Contact Management
- Lead generation
- Sales Pipeline & Deal Tracking
- Sales automation
- Reporting & Analytics
Pricing & Plans
Compare plans, features, and starting points side-by-side
Act! Pricing
Custom configurations tailored to your organization.
Odoo CRM Pricing
SUBSCRIPTIONCommunity Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Act!
Calculated by features, pricing, support & ratings.
Awaiting Votes
Cast your vote above to update results.
Which software did you choose?
Share your decision anonymously with the community
Promote Your Tool to Act! vs Odoo CRM Buyers
Feature your software prominently in the sidebar & pricing pages of Act! vs Odoo CRM to capture high-intent CRM evaluators.
Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
- Teams looking for native integration with core workflow tools
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
- Teams looking for native integration with core workflow tools
- Teams needing broad multi-platform accessibility across desktop, mobile, and web
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
Act!
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Act! wins overall with a weighted score of 87% based on user rating, pricing, features, usability, and support.
Pricing: Contact Vendor (No Free Trial), a less accessible entry point than the leader.
Act! lists the most features (13 features).
Ranked #1 for usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 5.0/5 stars.
No data available for this product on this dimension yet.
Odoo CRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Odoo CRM is a runner-up with a composite score of 66%.
Odoo CRM has the most accessible pricing (€0/mo (Free Trial)).
Offers 0 features (fewer than the category leader).
Satisfactory usability with a user rating of 4.0/5 stars.
Decent support with a user rating of 4.0/5 stars.
Not enough data on the other product(s) to rank this dimension fairly.
Final Verdict:Act!
Act! scores higher across 6 of 11 key dimensions with a 21-point lead in our weighted analysis.
Promote Your Software to CRM Decision Makers
Frequently asked questions: Act! vs Odoo CRM
Which is better: Act! or Odoo CRM?
Act! scores higher across 6 of 11 key dimensions with a 21-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Act! and Odoo CRM?
Act! is rated 4.5/5 from 4 user reviews. Odoo CRM is rated 4.3/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.
How much do Act! and Odoo CRM cost?
Odoo CRM has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Act! and Odoo CRM offer a free plan or free trial?
Act! does not list a free plan or trial; Odoo CRM offers a free plan and a free trial.
Which platforms do Act! and Odoo CRM support?
Odoo CRM supports Web, Windows, macOS, Linux, iOS and Android; platform support is not specified for the others.
Which is easier to use, Act! or Odoo CRM?
Act! has an ease-of-use rating of 4.5/5, Odoo CRM has an ease-of-use rating of 4.0/5. Act! is rated easier to use by reviewers.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Act! gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Act! helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
We consolidated our customer communication channels into Act! and immediately saw improvements in deal velocity and followup consistency across our sales team.
An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.
Trending Software
Calculated via real engagement & conversions
Best Alternatives in CRM
Other highly-rated software you might want to consider
