Act!vsDeskcommCRM
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Act! vs DeskcommCRM
In our 2026 comparison of Act! and DeskcommCRM, Act! comes out ahead overall (weighted score 89% vs 47% for DeskcommCRM). Act! is rated 4.5/5 from 4 user reviews; DeskcommCRM is rated 4.2/5 from 1 user review. DeskcommCRM has a free plan. Review data is limited for this pair, so treat this verdict as directional.
Last updated
| At a glance | Act! | DeskcommCRM |
|---|---|---|
| Category | CRM | CRM |
| User rating | 4.5/5 (4 reviews) | 4.2/5 (1 reviews) |
| Starting price | Not listed | Free plan |
| Listed features | 13 | — |
| Integrations | 3 | — |
| Platforms | Not specified | Web, Linux |
| Ease of use | 4.5/5 | — |
| Customer support | 5.0/5 | — |
Act!
Starting Price
Contact Vendor
Community Pulse
Advanced Ratings
Pros
- Contact and relationship management features designed for individual sales professionals and small teams focused on personalized customer engagement.
- Email marketing, campaign tracking, and opportunity management in a single platform without requiring multiple integrations.
- Library of pre-built integrations and custom connectors for popular business applications extends core CRM functionality.
Cons
- Interface modernization has been slower than competitors; some users report the platform feels less polished than newer cloud CRMs.
- Reporting and analytics depth is shallower than enterprise competitors; advanced custom reporting requires external tools.
- Marketing automation capabilities are more basic than dedicated platforms, suitable for simple campaigns but not complex nurturing sequences.
DeskcommCRM
Starting Price
Open Source
Community Pulse
Advanced Ratings
Pros
No pros extractedCons
No cons extractedProduct Overview
What each platform does and who it's for
Editorial Quality Rating
Independent expert panel ratings and quality validations
Act!
Expert Score
DeskcommCRM
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Act! Integrations
DeskcommCRM Integrations
No top integrations listed
Platform Support
Supported platforms across each product
Act!
Platform support not specified
No platform details listed for this software
DeskcommCRM
Sentiment & Feedback
Real-world pros and cons from verified users
Act! Feedback
User sentiment analysis
- Contact and relationship management features designed for individual sales professionals and small teams focused on personalized customer engagement.
- Email marketing, campaign tracking, and opportunity management in a single platform without requiring multiple integrations.
- Library of pre-built integrations and custom connectors for popular business applications extends core CRM functionality.
- Available across cloud, on-premise, and mobile platforms, providing deployment flexibility for different business requirements.
- Interface modernization has been slower than competitors; some users report the platform feels less polished than newer cloud CRMs.
- Reporting and analytics depth is shallower than enterprise competitors; advanced custom reporting requires external tools.
- Marketing automation capabilities are more basic than dedicated platforms, suitable for simple campaigns but not complex nurturing sequences.
DeskcommCRM Feedback
User sentiment analysis
Feature Comparison
Detailed side-by-side capability checklist
Act!
13/13 features
- API & Webhook Integrations
- App Integrations
- Security
- Team collaboration
- Marketing integration
- Automation
- CRM
- Contact & Lead Management
- Contact Management
- Lead generation
- Sales Pipeline & Deal Tracking
- Sales automation
- Reporting & Analytics
DeskcommCRM
0/13 features
- API & Webhook Integrations
- App Integrations
- Security
- Team collaboration
- Marketing integration
- Automation
- CRM
- Contact & Lead Management
- Contact Management
- Lead generation
- Sales Pipeline & Deal Tracking
- Sales automation
- Reporting & Analytics
Pricing & Plans
Compare plans, features, and starting points side-by-side
Act! Pricing
Custom configurations tailored to your organization.
DeskcommCRM Pricing
OPEN_SOURCECommunity Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Act!
Calculated by features, pricing, support & ratings.
Awaiting Votes
Cast your vote above to update results.
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
- Buyers open to a newer or less-reviewed option (fewer reviews so far)
- SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Act!
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Act! wins overall with a weighted score of 89% based on user rating, pricing, features, usability, and support.
Pricing: Contact Vendor (No Free Trial), a less accessible entry point than the leader.
Act! lists the most features (13 features).
Not enough data on the other product(s) to rank this dimension fairly.
Not enough data on the other product(s) to rank this dimension fairly.
No data available for this product on this dimension yet.
DeskcommCRM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
DeskcommCRM is a runner-up with a composite score of 47%.
DeskcommCRM has the most accessible pricing ($0/mo (No Free Trial)).
Offers 0 features (fewer than the category leader).
No data available for this product on this dimension yet.
No data available for this product on this dimension yet.
Not enough data on the other product(s) to rank this dimension fairly.
Final Verdict:Act!
Act! scores higher across 4 of 11 key dimensions with a 42-point lead in our weighted analysis.
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Frequently asked questions: Act! vs DeskcommCRM
Which is better: Act! or DeskcommCRM?
Act! scores higher across 4 of 11 key dimensions with a 42-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Act! and DeskcommCRM?
Act! is rated 4.5/5 from 4 user reviews. DeskcommCRM is rated 4.2/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.
How much do Act! and DeskcommCRM cost?
DeskcommCRM has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Act! and DeskcommCRM offer a free plan or free trial?
Act! does not list a free plan or trial; DeskcommCRM offers a free plan.
Which platforms do Act! and DeskcommCRM support?
DeskcommCRM supports Web and Linux; platform support is not specified for the others.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Act! gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Act! helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
We consolidated our customer communication channels into Act! and immediately saw improvements in deal velocity and followup consistency across our sales team.
An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.
Trending Software
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