Zoho Assist
Overview
Product Information
PLATFORMS
Windows,Mac,Linux,iOS,Android,Web-based
DEVELOPER
Zoho Corporation (ManageEngine)
PRICING MODEL
FREE PLAN
USER REVIEWS
92 verified reviews
Expert InsightsAI-Powered Analysis
Budget Friendly
Pricing is approximately 69% lower than the category average.
Excellent Connectivity
Seamlessly syncs with 6 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.
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Zoho Assist Integrations6
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Zoho Assist Media
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Zoho Assist Verified Features
Security & Compliance
- Security
Data Engineering & BI
- Reporting & Analytics
Data Management
- Cross-device sync
Project & Team Management
- Team collaboration
Customer Experience (CX) & Support
- Multi-platform support
- Ticketing System
- Voice chat
- Remote support
Workflow Automation
- App Integrations
Mobile & Remote Access
- Remote diagnostics
Productivity & Office
- Collaboration
Core Features Summary
“Remote support, Ticketing system, Voice chat, Remote diagnostics”
Pricing and Plans
Select the perfect plan for your needs — Starting at $12/mo
Standard
- File transfer
- Multi-monitor navigation
- Reboot and reconnect
Professional
- Session recording
- Voice/Video chat
- Advanced reports
Enterprise
- Session routing
- Custom domain mapping
- Unattended access up to 25 computers
Pricing Model
Pricing Type
This software uses a subscription-based pricing model with monthly billing.
Pricing Highlights
- Commercial license with professional support
- 3 structured pricing tiers
- Annual discount available — save vs monthly billing
- Verified official pricing page
- Managed directly by vendor
Pricing FAQ
Common questions about Zoho Assist pricing — Click to expand
Still have questions? Visit the official Zoho Assist website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
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Company Information
Other Products by Zoho Corporation (ManageEngine)
Explore other solutions offered by this vendor
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 1996. 30+ years of experience.
User Reviews
Verified experiences from users of Zoho Assist
User Reviews
Flawless remote diagnostic tools and command prompt in daily use
Ratings Breakdown
😀Pros
- A standout feature has been accessing remote command prompt
- Task manager
- Services
- And registry editor in the background without interrupting users
- Delivering dependable results even under aggressive sprint deadlines.
🙁Cons
- A factor to take into account is background diagnostic tools are accessible from the unattended access device manager before initiating screen share
- Crucial for administrators overseeing distributed multi-user accounts.
Managing complex technical workloads on a tight schedule, I opened the background task manager in Zoho Assist, killed a rogue printer service, and restarted it without disturbing the user, freeing up hours for strategic initiatives.
🔥 Reasons for switching
We transitioned our entire team when interrupting employees in the middle of their workday just to kill a frozen background process or check CPU usage, finding remote diagnostic tools and command prompt perfectly suited for our requirements.
Best-in-class tool for multi-monitor navigation and focus mode
Ratings Breakdown
😀Pros
- Outstanding precision when navigating multi-monitor workstation displays with individual monitor viewing tabs and single-screen focus modes
- Which establishes a noticeably higher standard of consistency.
🙁Cons
- Users should note that customizing display scaling between original resolution and fit-to-window ensures crisp readability of small fonts
- Something best clarified during the initial procurement phase.
In our fast-paced client service environment, navigating our architect's dual-screen workstation was smooth, allowing us to troubleshoot his Revit software glitch in seconds, preventing costly project delays effectively.
🔥 Reasons for switching
We phased out legacy tools once struggling to read tiny text on multi-monitor workstation displays squished onto a single laptop screen, giving multi-monitor navigation and focus mode the winning edge in our evaluation.
Seamless results with unattended access with bulk deployment
Ratings Breakdown
😀Pros
- Remarkably responsive during deploying unattended access agents silently across hundreds of Windows and Mac machines using Group Policy MSI packages
- Which has dramatically boosted our team satisfaction metrics.
🙁Cons
- An occasional friction point is verifying network firewall rules allow outgoing connections to Zoho cloud relay servers ensures instant agent check-in
- Especially applicable to enterprise environments with strict security policies.
After extensive day-to-day testing across multiple squads, our sysadmin deployed the Zoho Assist unattended agent across eighty office workstations in ten minutes using Active Directory GPO, transforming our daily output consistency.
🔥 Reasons for switching
Our company adopted this platform following manually walking around the office and installing remote access software on fifty computers individually, ensuring unattended access with bulk deployment resolved our operational goals.
Product Roadmap
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Discussions
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FAQs
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