Overview
Product Information
PLATFORMS
Web, iOS, Android
DEVELOPER
Gorgias SAS
PRICING MODEL
FREE PLAN
FREE TRIAL
USER REVIEWS
4 verified reviews
Expert InsightsAI-Powered Analysis
Budget Friendly
Pricing is approximately 73% lower than the category average.
Excellent Connectivity
Seamlessly syncs with 10 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
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Gorgias Integrations10
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Gorgias Media
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Media Library
OFFICIALVideo 1
Gorgias Verified Features
Customer Experience (CX) & Support
- Ticketing System
- Omni-channel Ticketing System
- Knowledge base
- Canned Responses
- Customer support
Productivity & Office
- Agent collaboration
General & Miscellaneous
- WooCommerce
- BigCommerce
E-commerce & Payments
- Shopify
- Shopify integration
Core Features Summary
“Shopify Magento BigCommerce WooCommerce deep integration, in-inbox order actions (refunds cancellations tags), macros with dynamic variables, multichannel inbox (email chat SMS social), automation rules, revenue attribution reporting, AI Agent for automated resolution, CSAT surveys”
Download Gorgias
Official and verified release direct from Gorgias.
Official Product Download Hub
Visit the vendor's central release page to access release notes, older versions, and system requirements.
Compatible with: Web, iOS, Android
Pricing and Plans
Select the perfect plan for your needs — Starting at $10/mo
Starter plan at nth for 50 tickets. Basic plan at $60nth for 300 tickets. Pro plan at $360nth for 2000 tickets. Advanced plan at $900nth for 5000 tickets. Enterprise at custom pricing. Unlimited agent seats on all paid plans. Ticket overage charged at $0.36-$0.40 per ticket. AI Agent add-on at $0.90-$1.00 per automated conversation. 7-day free trial.
Pricing Model
Pricing Type
This software offers a free version with optional paid upgrades.
Pricing Highlights
- Free entry level with premium upgrades
- 1 structured pricing tier
- Verified official pricing page
- Managed directly by vendor
Free Trial Available
Full access for 7 days without any purchase commitment.
Pricing FAQ
Common questions about Gorgias pricing — Click to expand
Still have questions? Visit the official Gorgias website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for Gorgias.
Developer Support
Integration & API capabilities
Connect workflows with REST APIs, developer SDKs, webhooks, and programmatic data access.
Company Information
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 2015. 11+ years of experience.
User Reviews
Verified experiences from users of Gorgias
User Reviews
Reliable performance and clean setup
Ratings Breakdown
😀Pros
- Clean
- Responsive user interface with minimal learning curve for team members.
🙁Cons
- Advanced customization options require initial exploration of settings menus.
Gorgias provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.
🔥 Reasons for switching
Needed a modern, dependable software platform to streamline core operational processes.
Essential platform for daily operations
Ratings Breakdown
😀Pros
- Reliable system performance
- High uptime
- And straightforward administrative controls.
🙁Cons
- Exporting very large data sets can take a few moments to generate.
We have been using Gorgias across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.
🔥 Reasons for switching
Required intuitive tools with high reliability and straightforward administrative setup.
Intuitive interface with great efficiency
Ratings Breakdown
😀Pros
- Quick initial setup with flexible configuration options tailored to our workflow.
🙁Cons
- Documentation for specialized edge-case configurations could be more extensive.
The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.
🔥 Reasons for switching
Sought an efficient solution with responsive support and clean interface design.
Product Roadmap
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Discussions
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Community Guidelines
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FAQs
Answers about Gorgias
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About Gorgias (Company)
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