Chatwoot
Overview
Product Information
PLATFORMS
Windows, Mac, Linux, Android, iOS, Web-based
DEVELOPER
Chatwoot
PRICING MODEL
FREE PLAN
USER REVIEWS
200 verified reviews
Expert InsightsAI-Powered Analysis
Budget Friendly
Pricing is approximately 49% lower than the category average.
Excellent Connectivity
Seamlessly syncs with 5 popular business applications and platforms.
Market Verified
Solid reputation for performance and uptime as reported by verified users.
Categories
Earned through verified customer satisfaction, high product capability ratings, organic buyer interest, and transparent review verification on SoftwareHope.
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Chatwoot Integrations5
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Chatwoot Media
Explore the interface and core features through high-quality visual walkthroughs.
No Media Available
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Chatwoot Verified Features
Mobile & Remote Access
- Mobile app
Customer Experience (CX) & Support
- Ticketing System
- Knowledge base
- Canned Responses
- Customer support
- AI-powered customer support automation
Productivity & Office
- Agent collaboration
- Real-time collaboration
Workflow Automation
- Automated workflows
- Integrations
Streaming & Entertainment
- Multi-channel conversations
Core Features Summary
“Multi-channel conversations, Real-time collaboration, Automated workflows, Open-source flexibility, Mobile apps, CRM integrations”
Pricing and Plans
Select the perfect plan for your needs — Starting at $19/mo
Hacker
- Up to 2 support agents
- Basic web live chat widget
- Standard email inbox integration
Startups
- Automated conversation routing
- Advanced reporting dashboards
- Unlimited basic integrations
Business
- Service Level Agreement (SLA) policies
- Custom roles and permissions
- Advanced API rate limits
Pricing Model
Pricing Type
This software offers a free version with optional paid upgrades.
Pricing Highlights
- Free entry level with premium upgrades
- 3 structured pricing tiers
- Annual discount available — save vs monthly billing
- Verified official pricing page
- Managed directly by vendor
Pricing FAQ
Common questions about Chatwoot pricing — Click to expand
Still have questions? Visit the official Chatwoot website or contact their support team for detailed pricing information and personalized assistance.
Deals, Coupons & Exclusive Offers
Verified vendor discounts, coupon codes, and special perks for Chatwoot.
Company Information
Vendor Statistics
Vendor information is sourced from verified partner applications and platform data. Founded in 2017. 9+ years of experience.
User Reviews
Verified experiences from users of Chatwoot
User Reviews
Chatwoot intuitive dashboard interface enables productive workspace
Ratings Breakdown
😀Pros
- Reliable core performance with high uptime and fast feature execution.
🙁Cons
- Pricing tiers could offer more flexibility for growing mid-sized teams.
Our team adopted Chatwoot to centralize our key project workflows. Robust core functionality handles heavy operational workloads without stability issues. Recommended for any team seeking a dependable, modern software solution.
🔥 Reasons for switching
Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Chatwoot performance workflow manager provides privacy security
Ratings Breakdown
😀Pros
- Intuitive user interface with clean
- Modern layout and easy navigation.
🙁Cons
- Some advanced configuration settings require time to master initially.
After testing several alternatives, Chatwoot proved to be the most dependable option. Responsive customer support and comprehensive documentation make troubleshooting easy. Furthermore, overall, it is a highly capable platform that delivers great value for our organization.
🔥 Reasons for switching
Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Chatwoot integrated workspace utility enables real time execution
Ratings Breakdown
😀Pros
- Responsive customer support team with helpful documentation and guides.
🙁Cons
- Mobile application interface could benefit from additional feature parity with desktop.
After testing several alternatives, Chatwoot proved to be the most dependable option. The intuitive user interface makes team onboarding fast with minimal training required. Furthermore, a solid investment that continues to improve our team productivity every month.
🔥 Reasons for switching
Needed a reliable modern solution with intuitive navigation, strong features, and vendor support.
Product Roadmap
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Discussions
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Community Guidelines
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FAQs
Answers about Chatwoot
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Chatwoot Comparison Guide
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Chatwoot Pricing
Full pricing plans and tiers breakdown
About Chatwoot (Company)
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