MattermostvsMicrosoft Teams
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Mattermost vs Microsoft Teams
In our 2026 comparison of Mattermost and Microsoft Teams, the products are too closely matched to name a clear overall winner. Mattermost is rated 4.5/5 from 4 user reviews; Microsoft Teams is rated 4.3/5 from 75 user reviews. Mattermost has a free plan; Microsoft Teams has a free plan.
Last updated
| At a glance | Mattermost | Microsoft Teams |
|---|---|---|
| Category | Team Chat & Messaging | Team Chat & Messaging |
| User rating | 4.5/5 (4 reviews) | 4.3/5 (75 reviews) |
| Starting price | Free plan | Free plan |
| Free trial | Yes | Not listed |
| Listed features | 19 | 27 |
| Integrations | 6 | 15 |
| Platforms | Web, Windows, macOS, Linux, iOS | Windows, macOS, iOS, Android |
| Ease of use | 4.5/5 | 4.0/5 |
| Customer support | 5.0/5 | 4.0/5 |
Mattermost
Starting Price
Free self-hosted edition available; Professional and Enterprise plans available through annual subscriptions
Community Pulse
Advanced Ratings
Pros
- Self-hosted, open-source messaging platform offering true data sovereignty through air-gapped deployment with no internet connectivity or vendor telemetry .
- Community Edition is completely free with unlimited message history, file sharing, and comprehensive audit logging for compliance.
- Strong security architecture with open-source code allowing independent security verification and penetration testing by government agencies .
Cons
- Recent versions have removed some features and introduced confusing licensing changes, alienating parts of the community.
- Lacks native end-to-end encryption without requiring plugins or workarounds, unlike some competitors like Rocket.Chat .
- Setup and ongoing maintenance require technical expertise for self-hosted deployment, including server management and updates.
Microsoft Teams
Starting Price
Free
Community Pulse
Advanced Ratings
Pros
- Strong enterprise-grade security and compliance features including data loss prevention, eDiscovery, and advanced identity management .
- Free plan available; for Microsoft 365 subscribers, Teams is included at no additional cost, making it highly cost-effective
- Scalable collaboration
Cons
- Interface can feel crowded and complex; the abundance of features and menus creates a steeper learning curve than Slack .
- External collaboration with non-Microsoft users is more controlled and less seamless than Slack's guest access .
- Search functionality for older messages and files can be inconsistent, especially in large organizations with high message volume .
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
Mattermost
Expert Score
Microsoft Teams
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Mattermost Integrations
Microsoft Teams Integrations
Platform Support
Supported platforms across each product
Mattermost
Microsoft Teams
Sentiment & Feedback
Real-world pros and cons from verified users
Mattermost Feedback
User sentiment analysis
- Self-hosted, open-source messaging platform offering true data sovereignty through air-gapped deployment with no internet connectivity or vendor telemetry .
- Community Edition is completely free with unlimited message history, file sharing, and comprehensive audit logging for compliance.
- Strong security architecture with open-source code allowing independent security verification and penetration testing by government agencies .
- Transparent per-user licensing model avoids vendor lock-in and unexpected price escalations common with proprietary platforms.
- Recent versions have removed some features and introduced confusing licensing changes, alienating parts of the community.
- Lacks native end-to-end encryption without requiring plugins or workarounds, unlike some competitors like Rocket.Chat .
- Setup and ongoing maintenance require technical expertise for self-hosted deployment, including server management and updates.
Microsoft Teams Feedback
User sentiment analysis
- Strong enterprise-grade security and compliance features including data loss prevention, eDiscovery, and advanced identity management .
- Free plan available; for Microsoft 365 subscribers, Teams is included at no additional cost, making it highly cost-effective
- Scalable collaboration
- Multi-device support
- Excellent Microsoft integration,Strong enterprise security,Comprehensive meeting tools,Scalable collaboration,Multi-device support
- Interface can feel crowded and complex; the abundance of features and menus creates a steeper learning curve than Slack .
- External collaboration with non-Microsoft users is more controlled and less seamless than Slack's guest access .
- Search functionality for older messages and files can be inconsistent, especially in large organizations with high message volume .
- Requires Microsoft ecosystem for maximum value
- Resource intensive at times,Interface can feel complex,Requires Microsoft ecosystem for maximum value
Feature Comparison
Detailed side-by-side capability checklist
Mattermost
19/35 features
- AI integration
- Accessibility
- Communication
- Meeting transcription and captions
- Screen Sharing
- Shared channels
- Team collaboration
- Team messaging
- App Integrations
- Automation
- Integrations
- Workflow Automation
- Enterprise security
- Security
- Security controls
- Voice calling
- Voice calls
- Webinars
- Channels
- Meetings
- Call recording
- Video conferencing
- Video meetings
- Chat features
- Direct messaging and group chats
- Group chat
- Live Chat
- Real-time Chat
- Team chat
- Hosting
- Self-hosting
- Collaboration
- Direct messaging
- File sharing
- Team Messaging & Channels
Microsoft Teams
27/35 features
- AI integration
- Accessibility
- Communication
- Meeting transcription and captions
- Screen Sharing
- Shared channels
- Team collaboration
- Team messaging
- App Integrations
- Automation
- Integrations
- Workflow Automation
- Enterprise security
- Security
- Security controls
- Voice calling
- Voice calls
- Webinars
- Channels
- Meetings
- Call recording
- Video conferencing
- Video meetings
- Chat features
- Direct messaging and group chats
- Group chat
- Live Chat
- Real-time Chat
- Team chat
- Hosting
- Self-hosting
- Collaboration
- Direct messaging
- File sharing
- Team Messaging & Channels
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Pricing & Plans
Compare plans, features, and starting points side-by-side
Mattermost Pricing
PaidPer user per month.
Microsoft Teams Pricing
FREELogin to see detailed pricing plans & tiers
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Draw
Calculated by features, pricing, support & ratings.
Awaiting Votes
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Organizations requiring enterprise SLA support, governance, and custom security
- Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
- Teams looking for native integration with core workflow tools
- Teams looking for native integration with core workflow tools
- Buyers relying on extensive peer validation and battle-tested industry adoption
- Organizations heavily invested in the Microsoft 365 ecosystem and Office apps
Mattermost
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 80%.
Mattermost has the most accessible pricing ($10/mo (Free Trial)).
Offers 19 features (fewer than the category leader).
Ranked #1 for usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 5.0/5 stars.
Widest platform availability (6 Platforms: Web, Windows, macOS, Linux +2 more).
Microsoft Teams
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 84%.
Pricing: FREE (No Free Trial), a less accessible entry point than the leader.
Microsoft Teams lists the most features (27 features).
Satisfactory usability with a user rating of 4.0/5 stars.
Decent support with a user rating of 4.0/5 stars.
Available on 4 Platforms: Windows, macOS, iOS, Android, fewer than the leader.
⚖️ Virtually Tied
Microsoft Teams and Mattermost are extremely well-matched overall. If Ease of Use is your priority, Mattermost has the edge — otherwise, your specific workflow requirements should be the deciding factor.
Composite Score Breakdown
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Frequently asked questions: Mattermost vs Microsoft Teams
Which is better: Mattermost or Microsoft Teams?
Microsoft Teams and Mattermost are extremely well-matched overall. If Ease of Use is your priority, Mattermost has the edge — otherwise, your specific workflow requirements should be the deciding factor. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.
How do users rate Mattermost and Microsoft Teams?
Mattermost is rated 4.5/5 from 4 user reviews. Microsoft Teams is rated 4.3/5 from 75 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Mattermost and Microsoft Teams cost?
Mattermost has a free plan. Microsoft Teams has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do Mattermost and Microsoft Teams offer a free plan or free trial?
Mattermost offers a free plan and a free trial; Microsoft Teams offers a free plan.
Which platforms do Mattermost and Microsoft Teams support?
Mattermost supports Web, Windows, macOS, Linux, iOS and Android; Microsoft Teams supports Windows, macOS, iOS and Android.
Which is easier to use, Mattermost or Microsoft Teams?
Mattermost has an ease-of-use rating of 4.5/5, Microsoft Teams has an ease-of-use rating of 4.0/5. Mattermost is rated easier to use by reviewers.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Mattermost provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.
We have been using Mattermost across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.
The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.
A well-built tool that delivers consistent value. The interface is clean, performance is snappy, and our operational workflows run smoothly.
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