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Different Use Cases Detected

These products belong to the same software category but focus on different use cases. Mailchimp and Monday CRM may not be direct competitors.

  1. Compare
  2. Mailchimp vs Monday CRM

MailchimpvsMonday CRM

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

Mailchimp
Mailchimp
🥈High Performer
4.5
(53 reviews)
View Profile ↗
Monday CRM
Monday CRM
4.7
(1 review)
View Profile ↗

Quick answer: Mailchimp vs Monday CRM

In our 2026 comparison of Mailchimp and Monday CRM, Mailchimp comes out ahead overall (weighted score 84% vs 80% for Monday CRM). Mailchimp is rated 4.5/5 from 53 user reviews; Monday CRM is rated 4.7/5 from 1 user review. Mailchimp has a free plan; Monday CRM starts at €12/month with a free trial.

Last updated October 13, 2026

Key facts: Mailchimp vs Monday CRM
At a glanceMailchimpMonday CRM
CategoryEmail MarketingCRM
User rating4.5/5 (53 reviews)4.7/5 (1 reviews)
Starting priceFree plan€12/mo
Free trialYesYes
Listed features1926
Integrations822
PlatformsWeb, iOS, AndroidWeb, iOS, Android, macOS
Ease of use4.5/54.0/5
Customer support4.5/54.0/5
Mailchimp:OverviewReviewsPricingAlternatives
Monday CRM:OverviewReviewsPricingAlternatives
Mailchimp

Mailchimp

4.5
(53)

Starting Price

Free plan available. Essentials starts at approximately $13/month for 500 contacts. Standard and Premium plans available with advanced automation and analytics features.

Community Pulse

92%
Would Buy Again
90%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.0
Support
9.0

Pros

  • Excellent template library with 100+ mobile-responsive designs.
  • Strong e-commerce integrations with Shopify, WooCommerce, and Magento.
  • Free plan available for up to 500 contacts and 1,000 monthly emails .

Cons

  • Automation workflows less sophisticated than ActiveCampaign or HubSpot.
  • Deliverability rates 83-85%, lower than Brevo dedicated ESP providers
  • Pricing becomes expensive at scale; charges for unsubscribed contacts until manually archived .
View Full Profile
Monday CRM

Monday CRM

4.7
(1)

Starting Price

Starting at €12.00/month

Community Pulse

100%
Would Buy Again
80%
Good Value

Advanced Ratings

Usability
8.0
Performance
8.0
Support
8.0

Pros

  • Strong collaboration and visibility across sales, marketing, and project delivery teams within one platform
  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
  • Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects

Cons

  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

Mailchimp
Mailchimp
Mailchimp is an absolutely colossal, globally dominant digital marketing platform explicitly engineered to completely serve as the absolute foundational digital growth engine for massive millions of small businesses globally. It fundamentally evolved from a highly simple email newsletter tool into an incredibly vast, deeply comprehensive digital marketing ecosystem flawlessly encompassing deeply complex automated digital campaigns, massive social media scheduling, and highly robust digital customer relationship management. The software heavily utilizes incredibly brilliant, highly accessible digital marketing intelligence. It seamlessly analyzes absolutely massive amounts of global digital campaign data to instantly provide highly actionable, deeply specific digital recommendations, flawlessly predicting the absolute optimal time to seamlessly send digital emails to specific users and automatically generating highly customized digital subject lines utilizing incredibly advanced digital artificial intelligence. Operating on a highly famous freemium model, Mailchimp generously provides incredibly massive core email marketing completely for free. It heavily monetizes incredibly massively through deeply complex premium digital subscriptions based on absolute total audience size, perfectly providing an absolutely massive, completely endlessly expanding digital marketing infrastructure that absolutely entirely dominates the massive global small business digital communication market.
Monday CRM
Monday CRM
monday CRM is a customer relationship management tool that helps businesses keep track of leads, customers, sales deals, and daily tasks in one place. Users can organize their sales pipeline, record customer details, set reminders, manage follow-ups, and automate repeated tasks. Its visual boards make it easier to see which deals are moving forward and which need more attention. Small businesses, sales teams, startups, and growing companies can use monday CRM to manage customer conversations and stay organized. Team members can share updates, assign tasks, and see progress without searching through scattered emails or spreadsheets. It helps teams follow up with potential customers on time, work together more easily, and keep the sales process clear from the first contact to closing a deal.

Primary Category

The main classification for each product

Mailchimp
Mailchimp
Email Marketing
Monday CRM
Monday CRM
CRM

Editorial Quality Rating

Independent expert panel ratings and quality validations

Mailchimp

Mailchimp

Expert Score

Standard
N/A
Editorial score pending audit
Monday CRM

Monday CRM

Expert Score

Elite Choice
4.7/ 5.0
Verified Editorial Score

Integration Ecosystem

Compare supported third-party apps and services

Mailchimp

Mailchimp Integrations

8 supported apps
Shopify integration logo
Shopify
WooCommerce integration logo
WooCommerce
Salesforce integration logo
Salesforce
HubSpot integration logo
HubSpot
Stripe integration logo
Stripe
Zapier integration logo
Zapier
WordPress integration logo
WordPress
Google Analytics integration logo
Google Analytics
Monday CRM

Monday CRM Integrations

22 supported apps
Zapier integration logo
Zapier
Slack integration logo
Slack
Google Drive integration logo
Google Drive
Gmail integration logo
Gmail
Outlook integration logo
Outlook
Microsoft Teams integration logo
Microsoft Teams
Zoom integration logo
Zoom
Google Sheets integration logo
Google Sheets
Google Calendar integration logo
Google Calendar
Microsoft Outlook integration logo
Microsoft Outlook
Salesforce integration logo
Salesforce
HubSpot integration logo
HubSpot
Stripe integration logo
Stripe
DocuSign integration logo
DocuSign
PandaDoc integration logo
PandaDoc
+7 more integrations available

Platform Support

Supported platforms across each product

Mailchimp logo

Mailchimp

3 Platforms
Web
iOS
Android
Monday CRM logo

Monday CRM

4 Platforms
Web
iOS
Android
macOS

Sentiment & Feedback

Real-world pros and cons from verified users

Mailchimp

Mailchimp Feedback

User sentiment analysis

High Praise
  • Excellent template library with 100+ mobile-responsive designs.
  • Strong e-commerce integrations with Shopify, WooCommerce, and Magento.
  • Free plan available for up to 500 contacts and 1,000 monthly emails .
  • Extremely beginner-friendly with fastest learning curve—first campaign in under 30 minutes .
  • Easy to use,Large template library,Strong ecosystem,Good reporting,Free plan available
Common Gripes
  • Automation workflows less sophisticated than ActiveCampaign or HubSpot.
  • Deliverability rates 83-85%, lower than Brevo dedicated ESP providers
  • Pricing becomes expensive at scale; charges for unsubscribed contacts until manually archived .
  • Advanced features require higher plans,Contact-based pricing can become expensive,Limited ecommerce depth versus specialized tools
Monday CRM

Monday CRM Feedback

User sentiment analysis

High Praise
  • Strong collaboration and visibility across sales, marketing, and project delivery teams within one platform
  • Extensive customization options for pipelines, boards, fields, and workflows to match specific sales processes
  • Unlimited contacts, deals, and pipelines on all paid tiers with no artificial caps on core CRM objects
  • Highly intuitive and user-friendly interface that teams adopt quickly
  • Powerful automation features that reduce manual tasks and streamline sales workflows
Common Gripes
  • Email integration and sequences have reported issues including sync problems, formatting errors, and being gated to Pro tier ($28/seat)
  • Pricing can become expensive for small teams due to the 3-seat minimum and advanced features locked behind higher-tier plans
  • Limited CRM depth compared to enterprise-focused CRMs like Salesforce, especially for complex forecasting, CPQ, and territory management

Feature Comparison

Detailed side-by-side capability checklist

Mailchimp

Mailchimp

19/43 features

AI & Intelligence
  • AI tools for notes
Workflow Automation
  • Automation
  • Workflow Automation
Collaboration
  • Customer communication in one workspace
  • Follow-ups
  • Monday CRM lets teams manage leads
Analytics & Reporting
  • Dashboards
  • Reporting & Analytics
Digital Marketing Services
  • A/B Testing
  • A/B Testing & Optimization
  • Audience Segmentation
  • Customer journeys
  • Digital marketing
  • Email Campaign Automation
  • Email Campaigns
  • Email Tracking
  • Email marketing
  • Landing pages
  • Marketing Tools
  • Marketing automation
  • Social media marketing
Media & Creative Tools
  • Call recording
  • Conversation intelligence and call recording
  • Email templates
  • Template library
CRM & Sales Automation
  • CRM
  • CRM tools
  • Contact & Lead Management
  • Deals
  • Forecasting
  • Lead Qualification
  • Lead Scoring
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Pipeline Management
  • Sales Forecasting
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Sales automation
Data Engineering & BI
  • Analytics
  • Reporting
DevOps & IT Operations
  • Customizable pipelines
AI & Data Transformation
  • Contacts
Monday CRM

Monday CRM

26/43 features

Leader
AI & Intelligence
  • AI tools for notes
Workflow Automation
  • Automation
  • Workflow Automation
Collaboration
  • Customer communication in one workspace
  • Follow-ups
  • Monday CRM lets teams manage leads
Analytics & Reporting
  • Dashboards
  • Reporting & Analytics
Digital Marketing Services
  • A/B Testing
  • A/B Testing & Optimization
  • Audience Segmentation
  • Customer journeys
  • Digital marketing
  • Email Campaign Automation
  • Email Campaigns
  • Email Tracking
  • Email marketing
  • Landing pages
  • Marketing Tools
  • Marketing automation
  • Social media marketing
Media & Creative Tools
  • Call recording
  • Conversation intelligence and call recording
  • Email templates
  • Template library
CRM & Sales Automation
  • CRM
  • CRM tools
  • Contact & Lead Management
  • Deals
  • Forecasting
  • Lead Qualification
  • Lead Scoring
  • Lead Scoring & Segmentation
  • Mobile CRM
  • Pipeline Management
  • Sales Forecasting
  • Sales Pipeline & Deal Tracking
  • Sales Pipeline Visualization
  • Sales automation
Data Engineering & BI
  • Analytics
  • Reporting
DevOps & IT Operations
  • Customizable pipelines
AI & Data Transformation
  • Contacts

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Pricing & Plans

Compare plans, features, and starting points side-by-side

Mailchimp

Mailchimp Pricing

Paid
Starting Price
$13/mo
Free
Current price: $0/lifetime

Basic email features (Up to 500 contacts).

1,000 monthly emails
Basic email templates
Standard CRM functionality
Essentials
Current price: $13/mo

For growing businesses.

A/B split testing
Remove Mailchimp branding
Basic automated email journeys
Standard
Current price: $20/mo

Advanced marketing tools.

Predictive demographics
Custom coded email templates
Send time optimization
Monday CRM

Monday CRM Pricing

SUBSCRIPTION
Starting Price
€12/mo
Basic
Current price: €12/mo
1 workspace
1 custom dashboard
1,000 active contacts & deals
5 columns per board max
20 quotes & invoices /month
Standard
Current price: €17/mo
3 workspaces
5 custom dashboards
10,000 active contacts & deals
15 columns per board max
50 quotes & invoices /month
Pro
Current price: €28/mo
15 workspaces
50 custom dashboards
100,000 active contacts & deals
75 columns per board max
250 quotes & invoices /month
Ultimate
Current price: €0/mo
Our absolute best support
Tailored onboarding
24/7, prioritized support
Unlimited workspaces
Unlimited contacts & deals

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Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% Mailchimp50% Monday CRM
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Mailchimp

Mailchimp

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

Ad Placement Spot
Available Spot

Promote to Mailchimp vs Monday CRM Buyers

Capture high-intent Email Marketing evaluators

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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

Mailchimp
Mailchimp
4 Wins
VS1 Tie
Monday CRM
Monday CRM
1 Win

Weighted Overall Scorecard

Normalized composite performance scores

Recommended
Mailchimp
84%
Monday CRM
80%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

Mailchimp
Choose Mailchimp if…
Free / FreemiumUX Leader
  • Teams seeking a zero-cost or freemium entry tier for Mailchimp
  • Teams prioritizing intuitive, zero-learning-curve UX and fast onboarding
  • Teams looking for native integration with core workflow tools
Monday CRM
Choose Monday CRM if…
Emerging OptionSMB-Friendly
  • Teams looking for native integration with core workflow tools
  • Buyers open to a newer or less-reviewed option (fewer reviews so far)
  • SMBs and growing teams needing a streamlined CRM to track leads and close deals faster
Mailchimp

Mailchimp

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction89%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.5 / 5 (90%)
🎧Support Quality4.5 / 5 (90%)
📊Market Trust53 (100%)
🔌Integration Ecosystem8 apps (36%)
🏅Expert Editorial ScoreNo data
👍Would Recommend92% (89%)
⚙️Feature Richness19 features (73%)
💸Pricing & Accessibility80%
💬Sentiment Balance5 Pros / 4 Cons (54%)
💻Platform Support3 Platforms (75%)
Winner Breakdown & Analysis
Overall Performance
Winner

Mailchimp wins overall with a weighted score of 84% based on user rating, pricing, features, usability, and support.

Pricing & Value
Winner

Mailchimp has the most accessible pricing ($13/mo (Free Trial)).

Feature Completeness
Runner-up

Offers 19 features (fewer than the category leader).

Usability & Design
Winner

Ranked #1 for usability with a user rating of 4.5/5 stars.

Customer Support
Winner

Ranked #1 for support with a user rating of 4.5/5 stars.

Platform Support
Tied

Tied on platform availability (3 Platforms: Web, iOS, Android).

Monday CRM

Monday CRM

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction82%
🖱️Ease of Use4.0 / 5 (80%)
💰Value for Money4.0 / 5 (80%)
🎧Support Quality4.0 / 5 (80%)
📊Market Trust1 (17%)
🔌Integration Ecosystem22 apps (100%)
🏅Expert Editorial Score4.7 / 5 (94%)
👍Would Recommend100% (60%)
⚙️Feature Richness26 features (100%)
💸Pricing & Accessibility45%
💬Sentiment Balance5 Pros / 3 Cons (58%)
💻Platform Support4 Platforms (100%)
Winner Breakdown & Analysis
Overall Performance
Runner-up

Monday CRM is a runner-up with a composite score of 80%.

Pricing & Value
Runner-up

Pricing: €12/mo (Free Trial), a less accessible entry point than the leader.

Feature Completeness
Winner

Monday CRM lists the most features (26 features).

Usability & Design
Runner-up

Satisfactory usability with a user rating of 4.0/5 stars.

Customer Support
Runner-up

Decent support with a user rating of 4.0/5 stars.

Platform Support
Tied

Tied on platform availability (4 Platforms: Web, iOS, Android, macOS).

AI-Powered Decision Intelligence

Final Verdict:
Mailchimp
Mailchimp

Composite scores are within 5 points. Mailchimp edges ahead on sample-size-adjusted user satisfaction.

Composite scores are within 5 points. Mailchimp edges ahead on sample-size-adjusted user satisfaction.

Analysis Quality
high
Based on rich data across all key dimensions.
Weighted Composite Analysis · Updated November 2026
high Confidence Level
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Frequently asked questions: Mailchimp vs Monday CRM

Which is better: Mailchimp or Monday CRM?

Composite scores are within 5 points. Mailchimp edges ahead on sample-size-adjusted user satisfaction. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate Mailchimp and Monday CRM?

Mailchimp is rated 4.5/5 from 53 user reviews. Monday CRM is rated 4.7/5 from 1 user review. Ratings come from approved user reviews on SoftwareHope.

How much do Mailchimp and Monday CRM cost?

Mailchimp has a free plan. Monday CRM starts at €12/month with a free trial. Always confirm current pricing on the vendor's site, as plans change.

Do Mailchimp and Monday CRM offer a free plan or free trial?

Mailchimp offers a free plan and a free trial; Monday CRM offers a free trial.

Which platforms do Mailchimp and Monday CRM support?

Mailchimp supports Web, iOS and Android; Monday CRM supports Web, iOS, Android and macOS.

Which is easier to use, Mailchimp or Monday CRM?

Mailchimp has an ease-of-use rating of 4.5/5, Monday CRM has an ease-of-use rating of 4.0/5. Mailchimp is rated easier to use by reviewers.

Most Helpful Reviews

Community-voted helpful feedback from verified users

Mailchimp

Mailchimp intuitive dashboard interface maintains platform navigation

by Ivan K.

Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.

Pros:Integrates seamlessly across modern web browsers and desktop platforms.
Cons:Mobile companion app layout is simpler than desktop version.
Was this review helpful?
Mailchimp

Mailchimp cloud synchronization system secures cloud data access

by Marcus T.

Mailchimp has been an outstanding addition to our workflow. The intuitive interface and fast processing speed make completing daily tasks effortless.

Pros:Reliable feature set saves hours of manual work every week.
Cons:High resolution processing speed depends on local system hardware.
Was this review helpful?
Mailchimp

Mailchimp real-time processing engine ensures real time execution

by Quinton E.

Using Mailchimp saved our team significant time every week. The features run smoothly without lag or complicated setup steps.

Pros:Strong privacy and security controls protect user data.
Cons:Tiered pricing options vary based on advanced feature usage.
Was this review helpful?
Mailchimp

Mailchimp customized settings manager connects custom configuration

by Umar M.

Highly reliable software with great performance. Essential tool for professionals looking for efficiency and clean organization.

Pros:Mailchimp delivers fast performance with intuitive workflow controls.
Cons:Advanced customization options require a brief initial learning curve.
Was this review helpful?

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