ProProfs Chat Verified Features
ProProfs Chat is a live chat tool for sales and support, with automation and chat history
Customer Experience (CX) & Support
Chatbots
Merged into "AI Chatbots" (ID: 212) on 2026-09-02T05:22:25.095Z
Team chat
Integrated collaboration tools empowering cross-functional teams to communicate, share updates, and stay aligned.
Direct messaging and group chats
Integrated collaboration tools empowering cross-functional teams to communicate, share updates, and stay aligned.
Group chat
Integrated collaboration tools empowering cross-functional teams to communicate, share updates, and stay aligned.
Real-time Chat
Standard feature: Real-time Chat
Chat features
Integrated collaboration tools empowering cross-functional teams to communicate, share updates, and stay aligned.
Chat greetings
Integrated collaboration tools empowering cross-functional teams to communicate, share updates, and stay aligned.
AI Chatbots
Standard feature: AI Chatbots
Live Chat
Standard feature: Live Chat
Unlimited chat data tracking
Integrated collaboration tools empowering cross-functional teams to communicate, share updates, and stay aligned.
Generative AI & LLMs
Automation
Intelligent workflow automation designed to eliminate manual overhead and accelerate multi-step processes for ProProfs Chat.
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CRM & Sales Automation
CRM integration
Robust integration framework enabling seamless data exchange and connectivity across external platforms and third-party tools.
Project & Team Management
Team collaboration
Integrated collaboration tools empowering cross-functional teams to communicate, share updates, and stay aligned.
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