PaidSubscription
Jira Service Management Pricing & Plans
Compare plans, features & costs. Find the best plan for your needs.
Starting From
$22.05/mo
Flexible plans availablePricing Plans
3 plansFree
For tiny IT teams.
Current price: Free
Billed one-time
- Up to 3 support agents
- Basic IT service desk portal
- Standard incident management
Standard
Advanced IT service desk.
$22.05/mo
$22.05/mo
Yearly payment of $264.6
- Up to 5,000 agents
- Advanced asset and configuration management
- On-call scheduling and alerting
Premium
Enterprise IT scale.
$49.35/mo
$49.35/mo
Yearly payment of $592.2
- Advanced major incident management
- AI-powered virtual agent
- Advanced change management workflows
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.
Value for Money
4.2
Great Value
out of 5.0
User Rating Sentiment4.2 / 5.0
Based on 100 reviews — users rate Jira Service Management great value for the features provided at its price point.
What Users Are Saying About Pricing
No pricing feedback has been submitted for Jira Service Management yet.
Be the first to write a reviewFrequently Asked Questions
4 questionsSLA pause conditions in Jira Service Management are configured within the project settings under SLAs, where admins can specify status transitions (such as 'Waiting for customer' or 'On Hold') to halt the SLA clock. Additionally, custom calendars can be defined to specify working days, hours, time zones, and holidays, which are linked to specific SLA goals. If an SLA is associated with a non-24/7 calendar, the timer automatically pauses outside of the defined business hours and resumes when work hours start.
Have more questions about Jira Service Management pricing? Visit the Jira Service Management page for full features or contact the vendor directly.
Ready to Get Started with Jira Service Management?
Choose the plan that fits your needs and start using Jira Service Management today.
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