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Birdeye

4.6(5 reviews)
Unclaimed
Expert Choice 4.6
SoftwareHope Verified
Website

Overview

Reviews, reputation management, messaging, customer feedback, AI agents, listings, surveys, and multi-location marketing. It is positioned for teams and developers that need this capability within their software workflow.

Product Information

PLATFORMS

Web, iOS, Android

DEVELOPER

Birdeye

PRICING MODEL

FREEMIUM

FREE PLAN

Free Plan Available

USER REVIEWS

5 verified reviews

Expert Insights
AI-Powered Analysis

Free Tier Available

Offers a permanent free plan, making it highly accessible for small teams.

Expert Support

Users consistently praise the responsiveness and quality of their support team.

Excellent Connectivity

Seamlessly syncs with 6 popular business applications and platforms.

Market Verified

Solid reputation for performance and uptime as reported by verified users.

Free For Buyers & Teams

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Verified Buyer Reviews

Birdeye Integrations
6

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Birdeye Media

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No Media Available

The vendor for Birdeye hasn't provided any screenshots or demo videos yet. Visual content will appear here once it's available.

Birdeye Verified Features

Media & Creative Tools

  • Template library

Security & Compliance

  • Security

Data Engineering & BI

  • Reporting & Analytics

Data Management

  • Cross-device sync

Customer Experience (CX) & Support

  • Multi-platform support

Workflow Automation

  • App Integrations
  • API & Webhook Integrations

Generative AI & LLMs

  • AI tools

Digital Marketing Services

  • Social Media Management

Productivity & Office

  • Surveys

Project & Team Management

  • Team collaboration

Core Features Summary

The product provides Reviews, reputation management, messaging, customer feedback, AI agents, listings, surveys and and multi-location marketing..

Pricing and Plans

Select the perfect plan for your needs — Starting at $299/mo

Free Plan Available
Premium Plans
Pricing information: Please verify current pricing on the official website as prices may change and special offers may be available.

Custom and tiered subscription plans available; pricing provided through sales consultation

Free

Pricing Model

Pricing Type

Subscription

This software uses a subscription-based pricing model with monthly billing.

Pricing Highlights

  • Commercial license with professional support
  • 1 structured pricing tier
  • Verified official pricing page
  • Managed directly by vendor

Pricing FAQ

Common questions about Birdeye pricing — Click to expand

Still have questions? Visit the official Birdeye website or contact their support team for detailed pricing information and personalized assistance.

Deals, Coupons & Exclusive Offers

Verified vendor discounts, coupon codes, and special perks for Birdeye.

Customer Support Rating

Based on verified owner assessment

Exceptional Support
4.9/ 5.0
98% Satisfaction
Verified Support QualityDirect Vendor Data

Developer Support

Integration & API capabilities

API Available
Technical Integration Supported

Connect workflows with REST APIs, developer SDKs, webhooks, and programmatic data access.

API Documentation
Birdeye

Birdeye

Vendor RatingAvg. across all products
4.6

Company Information

Founded
2012
Headquarters
Palo Alto, CA, USA, United States
Origin
United States

More from Birdeye

View this vendor's complete profile and offerings

Vendor Statistics

Avg. Vendor RatingAcross all approved products
4.6
1Products
5Reviews
14+Yrs in Business
Rating Breakdown
Ease of Use
4.5
Value for Money
4.7
Customer Support
4.9
Functionality
4.7

Vendor information is sourced from verified partner applications and platform data. Founded in 2012. 14+ years of experience.

User Reviews

Verified experiences from users of Birdeye

4.6 Rating
5 Reviews
All 5

User Reviews

Sort by:
Reviewed September 22, 2026
Recommends

Expert Analysis & Editorial Review

4.7

Ratings Breakdown

Ease of use
4.7
Value for money
4.5
Customer support
4.6
Functionality
4.6

😀Pros

  • Centralized reputation management
  • Strong customer support
  • Broad review and messaging capabilities
  • Multi-location workflows

🙁Cons

  • Premium pricing
  • Additional costs for some capabilities
  • And reported implementation or cancellation frustrations in some reviews

Reviews, reputation management, messaging, customer feedback, AI agents, listings, surveys, and multi-location marketing. It is positioned for teams and developers that need this capability within their software workflow.

What they liked most

Centralizing customer reviews, communication and reputation workflows
Reviewed August 28, 2026

Powerful pipeline tracking with Birdeye

5.0

Ratings Breakdown

Ease of use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0

😀Pros

  • Intuitive pipeline visualization
  • Automated activity logging
  • And custom stage filters.

🙁Cons

  • Custom reporting charts have a slight learning curve for non-technical team members.

Birdeye gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.

🔥 Reasons for switching

Needed transparent deal pipeline tracking and automated followup reminders across the sales team.
Reviewed August 14, 2026

Great lead management and reporting clarity

5.0

Ratings Breakdown

Ease of use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0

😀Pros

  • Comprehensive contact history timeline and responsive automated email followups.

🙁Cons

  • Mobile application focuses on contact lookups rather than deep pipeline analytics.

Custom deal stages and automated followup reminders in Birdeye helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.

🔥 Reasons for switching

Required clear revenue analytics and centralized contact interaction history.
Showing 3 of 5 verified reviews. Read all reviews, pros & cons, and ratings breakdown on the reviews page.

Product Roadmap

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Product Roadmap

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FAQs

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