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  1. Compare
  2. Pipefy vs Relay.app

PipefyvsRelay.app

Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.

Pipefy
Pipefy
4.5
(4 reviews)
View Profile ↗
Relay.app
Relay.app
4.3
(5 reviews)
View Profile ↗

Quick answer: Pipefy vs Relay.app

In our 2026 comparison of Pipefy and Relay.app, Relay.app comes out ahead overall (weighted score 90% vs 83% for Pipefy). Pipefy is rated 4.5/5 from 4 user reviews; Relay.app is rated 4.3/5 from 5 user reviews. Relay.app has a free plan.

Last updated October 1, 2026

Key facts: Pipefy vs Relay.app
At a glancePipefyRelay.app
CategoryWorkflow Automation & IntegrationsWorkflow Automation & Integrations
User rating4.5/5 (4 reviews)4.3/5 (5 reviews)
Starting priceNot listedFree plan
Listed features1217
Integrations56
PlatformsNot specifiedWeb
Ease of use4.5/54.4/5
Customer support5.0/54.8/5
Pipefy:OverviewReviewsPricingAlternatives
Relay.app:OverviewReviewsPricingAlternatives
Pipefy

Pipefy

4.5
(4)

Starting Price

Contact Vendor

Community Pulse

0%
Would Buy Again
95%
Good Value

Advanced Ratings

Usability
9.0
Performance
9.5
Support
10.0

Pros

  • Low-code workflow automation platform that allows business users to build custom processes without programming, including approval chains, conditional logic, and external forms.
  • Pre-built templates for procurement, HR onboarding, customer requests, finance approvals, and expense management accelerate implementation.
  • Integrates with 300+ apps via native connectors and Zapier, pulling data from CRMs, ERPs, and communication tools.

Cons

  • Not a general-purpose project management tool; best suited for structured, repeatable workflows and ticketing processes, not task tracking or Gantt charts.
  • Larger customizations require Pipefy's higher-tier plans or developer assistance, limiting full self-service for non-technical teams.
  • Lacks native time tracking and resource management features found in dedicated PSA tools like Scoro or ClickUp.
View Full Profile
Relay.app

Relay.app

4.3
(5)

Starting Price

Freemium

Community Pulse

20%
Would Buy Again
92%
Good Value

Advanced Ratings

Usability
8.8
Performance
9.2
Support
9.6

Pros

No pros extracted

Cons

No cons extracted
View Full Profile
Swipe to compare

Product Overview

What each platform does and who it's for

Pipefy
Pipefy
Pipefy is a low-code process automation platform for managing workflows.
Relay.app
Relay.app
AI-first automation for teams.

Primary Category

The main classification for each product

Pipefy
Pipefy
Workflow Automation & Integrations
Relay.app
Relay.app
Workflow Automation & Integrations

Editorial Quality Rating

Independent expert panel ratings and quality validations

Pipefy

Pipefy

Expert Score

Standard
N/A
Editorial score pending audit
Relay.app

Relay.app

Expert Score

Expert Pick
4.2/ 5.0
Verified Editorial Score

Integration Ecosystem

Compare supported third-party apps and services

Pipefy

Pipefy Integrations

5 supported apps
Salesforce integration logo
Salesforce
Zapier integration logo
Zapier
Slack integration logo
Slack
GitHub integration logo
GitHub
Google Sheets integration logo
Google Sheets
Relay.app

Relay.app Integrations

6 supported apps
Salesforce integration logo
Salesforce
Zapier integration logo
Zapier
Slack integration logo
Slack
Google Drive integration logo
Google Drive
Gmail integration logo
Gmail
HubSpot integration logo
HubSpot

Platform Support

Supported platforms across each product

Pipefy logo

Pipefy

Platform support not specified

Platform support not specified

No platform details listed for this software

Relay.app logo

Relay.app

1 Platform
Web

Sentiment & Feedback

Real-world pros and cons from verified users

Pipefy

Pipefy Feedback

User sentiment analysis

High Praise
  • Low-code workflow automation platform that allows business users to build custom processes without programming, including approval chains, conditional logic, and external forms.
  • Pre-built templates for procurement, HR onboarding, customer requests, finance approvals, and expense management accelerate implementation.
  • Integrates with 300+ apps via native connectors and Zapier, pulling data from CRMs, ERPs, and communication tools.
  • Team-based pricing makes it cost-effective for departmental use cases (HR, finance, procurement) before scaling company-wide.
Common Gripes
  • Not a general-purpose project management tool; best suited for structured, repeatable workflows and ticketing processes, not task tracking or Gantt charts.
  • Larger customizations require Pipefy's higher-tier plans or developer assistance, limiting full self-service for non-technical teams.
  • Lacks native time tracking and resource management features found in dedicated PSA tools like Scoro or ClickUp.
Relay.app

Relay.app Feedback

User sentiment analysis

High Praise
No positive sentiment data extracted yet.
Common Gripes
No critical sentiment data extracted yet.

Feature Comparison

Detailed side-by-side capability checklist

Pipefy

Pipefy

12/27 features

AI & Intelligence
  • AI steps
Workflow Automation
  • App Integrations
  • Custom Workflows
  • Human-in-the-loop
  • Integrations
  • Multi-step workflows
  • Webhooks
  • Workflow Automation
Data Management
  • Cross-device sync
Security & Compliance
  • Security
  • Security controls
Project & Team Management
  • Team collaboration
Advanced Cybersecurity
  • Audit Logging & Monitoring
Generative AI & LLMs
  • Automation
  • Process automation
Media & Creative Tools
  • Timeline
Customer Experience (CX) & Support
  • Multi-platform support
Human Resources (HRIS) & Recruiting
  • From HR to Finance to Marketing
Data Engineering & BI
  • Reporting & Analytics
DevOps & IT Operations
  • Application Performance Monitoring (APM)
  • Infrastructure Monitoring
  • Low-code platform
  • Monitoring & Alerting
  • Network monitoring
  • Remote monitoring
  • Server Monitoring
Productivity & Office
  • Collaboration
Relay.app

Relay.app

17/27 features

Leader
AI & Intelligence
  • AI steps
Workflow Automation
  • App Integrations
  • Custom Workflows
  • Human-in-the-loop
  • Integrations
  • Multi-step workflows
  • Webhooks
  • Workflow Automation
Data Management
  • Cross-device sync
Security & Compliance
  • Security
  • Security controls
Project & Team Management
  • Team collaboration
Advanced Cybersecurity
  • Audit Logging & Monitoring
Generative AI & LLMs
  • Automation
  • Process automation
Media & Creative Tools
  • Timeline
Customer Experience (CX) & Support
  • Multi-platform support
Human Resources (HRIS) & Recruiting
  • From HR to Finance to Marketing
Data Engineering & BI
  • Reporting & Analytics
DevOps & IT Operations
  • Application Performance Monitoring (APM)
  • Infrastructure Monitoring
  • Low-code platform
  • Monitoring & Alerting
  • Network monitoring
  • Remote monitoring
  • Server Monitoring
Productivity & Office
  • Collaboration

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Pricing & Plans

Compare plans, features, and starting points side-by-side

Pipefy

Pipefy Pricing

Free Plan
Current price: $0/mo

Free to use. No credit card required.

Access to core features
Community support
Basic features
Relay.app

Relay.app Pricing

FREEMIUM
Starting Price
Free
Free Plan
Current price: $0/mo

Free to use. No credit card required.

Access to core features
Community support
Basic features

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Community Intelligence

Real-time crowdsourced comparison feedback and buyer signals.

Community Matchup Voting

Real-time crowdsourced buyer signals

0 votes
Who wins this matchup?
50% Pipefy50% Relay.app
Feature & Dimension Voting
0 / 7 Voted
Better Pricing & Plans
More Powerful Features
Faster Customer Support
Simpler Ease of Use
Overall Value for Money
Better for Startups / SMB
Better for Enterprise

Community vs. Editorial Alignment

Agreement between algorithmic rating & user voting

0 Votes Cast
Editorial Choice
Relay.app

Relay.app

Calculated by features, pricing, support & ratings.

Community Choice

Awaiting Votes

Cast your vote above to update results.

Which software did you choose?

Share your decision anonymously with the community

Ad Placement Spot
Available Spot

Promote to Pipefy vs Relay.app Buyers

Capture high-intent Workflow Automation & Integrations evaluators

Available Slot
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Head-to-Head Winner Analysis

Data-backed performance comparisons across pricing, features, usability, and support

Matchup Scoreboard

At-a-glance scorecard results

Pipefy
Pipefy
0 Wins
VS2 Ties
Relay.app
Relay.app
3 Wins

Weighted Overall Scorecard

Normalized composite performance scores

Pipefy
83%
Recommended
Relay.app
90%

Smart Recommendation Matrix

Head-to-head decision matrix based on your business workflow

Pipefy
Choose Pipefy if…
Easy OnboardingTop Support
  • Users wanting a streamlined, user-friendly workspace interface
  • Teams looking for native integration with core workflow tools
  • Organizations that place high importance on responsive customer support
Relay.app
Choose Relay.app if…
Easy OnboardingFeature Rich
  • Users wanting a streamlined, user-friendly workspace interface
  • Teams looking for native integration with core workflow tools
  • Power users requiring a broad range of out-of-the-box advanced features
Pipefy

Pipefy

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction84%
🖱️Ease of Use4.5 / 5 (90%)
💰Value for Money4.8 / 5 (95%)
🎧Support Quality5.0 / 5 (100%)
📊Market Trust4 (90%)
🔌Integration Ecosystem5 apps (83%)
🏅Expert Editorial ScoreNo data
👍Would Recommend0% (25%)
⚙️Feature Richness12 features (71%)
💸Pricing & Accessibility15%
💬Sentiment Balance4 Pros / 3 Cons (55%)
💻Platform SupportNo data
Winner Breakdown & Analysis
Overall Performance
Runner-up

Pipefy is a runner-up with a composite score of 83%.

Pricing & Value
Runner-up

Pricing: Contact Vendor (No Free Trial), a less accessible entry point than the leader.

Feature Completeness
Runner-up

Offers 12 features (fewer than the category leader).

Usability & Design
Tied

Strong usability with a user rating of 4.5/5 stars.

Customer Support
Tied

Reliable support with a user rating of 5.0/5 stars.

Platform Support
No data

No data available for this product on this dimension yet.

Relay.app

Relay.app

Dimension scorecard

Multi-Dimension Performance
⭐User Satisfaction83%
🖱️Ease of Use4.4 / 5 (88%)
💰Value for Money4.6 / 5 (92%)
🎧Support Quality4.8 / 5 (96%)
📊Market Trust5 (100%)
🔌Integration Ecosystem6 apps (100%)
🏅Expert Editorial Score4.2 / 5 (84%)
👍Would Recommend20% (33%)
⚙️Feature Richness17 features (100%)
💸Pricing & Accessibility70%
💬Sentiment BalanceNo data
💻Platform Support1 Platform (100%)
Winner Breakdown & Analysis
Overall Performance
Winner

Relay.app wins overall with a weighted score of 90% based on user rating, pricing, features, usability, and support.

Pricing & Value
Winner

Relay.app has the most accessible pricing ($0/mo (No Free Trial)).

Feature Completeness
Winner

Relay.app lists the most features (17 features).

Usability & Design
Tied

Strong usability with a user rating of 4.4/5 stars.

Customer Support
Tied

Reliable support with a user rating of 4.8/5 stars.

Platform Support
Limited data

Not enough data on the other product(s) to rank this dimension fairly.

AI-Powered Decision Intelligence

Final Verdict:
Relay.app
Relay.app

Relay.app scores higher across 1 of 11 key dimensions with a 7-point lead in our weighted analysis.

Analysis Quality
medium
Based on partial data — some dimensions lacked review coverage.
Weighted Composite Analysis · Updated October 2026
medium Confidence Level
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Promote Your Software to Workflow Automation & Integrations Decision Makers

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Frequently asked questions: Pipefy vs Relay.app

Which is better: Pipefy or Relay.app?

Relay.app scores higher across 1 of 11 key dimensions with a 7-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.

How do users rate Pipefy and Relay.app?

Pipefy is rated 4.5/5 from 4 user reviews. Relay.app is rated 4.3/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.

How much do Pipefy and Relay.app cost?

Relay.app has a free plan. Always confirm current pricing on the vendor's site, as plans change.

Do Pipefy and Relay.app offer a free plan or free trial?

Pipefy does not list a free plan or trial; Relay.app offers a free plan.

Which platforms do Pipefy and Relay.app support?

Relay.app supports Web; platform support is not specified for the others.

Which is easier to use, Pipefy or Relay.app?

Pipefy has an ease-of-use rating of 4.5/5, Relay.app has an ease-of-use rating of 4.4/5. The difference is small, so both are similarly easy to adopt.

Most Helpful Reviews

Community-voted helpful feedback from verified users

Pipefy

Reliable performance and clean setup

by Rahul Malhotra

Pipefy provides a straightforward, dependable solution that integrated smoothly into our operational stack. Uptime is consistent and user adoption across the team was immediate.

Pros:Clean, responsive user interface with minimal learning curve for team members.
Cons:Advanced customization options require initial exploration of settings menus.
Was this review helpful?
Pipefy

Essential platform for daily operations

by Arjun O.

We have been using Pipefy across our departments and appreciate the simplicity and stability of the system. It handles core workflows without unnecessary bloat.

Pros:Reliable system performance, high uptime, and straightforward administrative controls.
Cons:Exporting very large data sets can take a few moments to generate.
Was this review helpful?
Pipefy

Intuitive interface with great efficiency

by Olivia T.

The platform has streamlined our daily operations, providing reliable tools and responsive support. Configuration was quick and the feature set aligns well with our requirements.

Pros:Quick initial setup with flexible configuration options tailored to our workflow.
Cons:Documentation for specialized edge-case configurations could be more extensive.
Was this review helpful?
Pipefy

Solid features with dependable uptime

by David Y.

A well-built tool that delivers consistent value. The interface is clean, performance is snappy, and our operational workflows run smoothly.

Pros:Consistent feature updates and dependable customer support whenever guidance is needed.
Cons:Initial configuration requires reviewing default notification settings.
Was this review helpful?

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