New RelicvsScout APM
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: New Relic vs Scout APM
In our 2026 comparison of New Relic and Scout APM, the products are too closely matched to name a clear overall winner. New Relic is rated 4.5/5 from 5 user reviews; Scout APM is rated 4.5/5 from 5 user reviews. New Relic has a free plan; Scout APM has a free plan.
Last updated
| At a glance | New Relic | Scout APM |
|---|---|---|
| Category | IT Management | IT Management |
| User rating | 4.5/5 (5 reviews) | 4.5/5 (5 reviews) |
| Starting price | Free plan | Free plan |
| Listed features | 14 | 17 |
| Platforms | Web | Web |
| Ease of use | 4.5/5 | 4.5/5 |
| Customer support | 4.8/5 | 4.9/5 |
New Relic
Starting Price
Free version, paid starts at $99.00/month
Community Pulse
Advanced Ratings
Pros
- It is a comprehensive observability platform that provides deep, real-time insights into application performance, infrastructure, and user experience.
- The platform offers powerful AI-driven anomaly detection and alerting to proactively identify performance issues.
- It is designed to be a single source of truth for modern, distributed systems, unifying data from various sources.
Cons
- For very simple applications, the features may be overkill compared to simpler monitoring solutions.
- As an enterprise-grade tool, it has a steep learning curve and can be complex to set up effectively.
- The pricing model is based on data ingestion, which can become expensive as applications scale and generate more telemetry data.
Scout APM
Starting Price
Subscription
Community Pulse
Advanced Ratings
Pros
- It is designed specifically for small development teams (2-20 people), offering the monitoring they need (errors, logs, traces) without the complexity and cost of enterprise APM tools .
- Setup is designed to be quick and simple; you can add the gem or package, set your API key, and deploy, with the agent auto-instrumenting your application .
- It automatically detects common performance issues like N+1 queries, memory bloat, and slow endpoints, surfacing problems with the code location and performance impact .
Cons
- Its language support, while deep for Ruby, Python, PHP, and Elixir, may not be as broad as larger APM tools .
- It is designed for application performance monitoring and lacks the broader infrastructure monitoring, security scanning, and extensive integration catalog of enterprise tools like Datadog
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
New Relic
Expert Score
Scout APM
Expert Score
Platform Support
Supported platforms across each product
New Relic
Scout APM
Sentiment & Feedback
Real-world pros and cons from verified users
New Relic Feedback
User sentiment analysis
- It is a comprehensive observability platform that provides deep, real-time insights into application performance, infrastructure, and user experience.
- The platform offers powerful AI-driven anomaly detection and alerting to proactively identify performance issues.
- It is designed to be a single source of truth for modern, distributed systems, unifying data from various sources.
- New Relic's free tier offers a significant amount of data ingestion, making it accessible for small teams and projects.
- For very simple applications, the features may be overkill compared to simpler monitoring solutions.
- As an enterprise-grade tool, it has a steep learning curve and can be complex to set up effectively.
- The pricing model is based on data ingestion, which can become expensive as applications scale and generate more telemetry data.
Scout APM Feedback
User sentiment analysis
- It is designed specifically for small development teams (2-20 people), offering the monitoring they need (errors, logs, traces) without the complexity and cost of enterprise APM tools .
- Setup is designed to be quick and simple; you can add the gem or package, set your API key, and deploy, with the agent auto-instrumenting your application .
- It automatically detects common performance issues like N+1 queries, memory bloat, and slow endpoints, surfacing problems with the code location and performance impact .
- Pricing uses transaction-based tiers with no seat licenses, no per-host fees, and no surprise bills, making it predictable and affordable .
- Its language support, while deep for Ruby, Python, PHP, and Elixir, may not be as broad as larger APM tools .
- It is designed for application performance monitoring and lacks the broader infrastructure monitoring, security scanning, and extensive integration catalog of enterprise tools like Datadog
Feature Comparison
Detailed side-by-side capability checklist
New Relic
14/19 features
- Cloud alerts
- Hosted telemetry data platform that aggregates APM logs
- Network traces
- Security
- Security controls
- Helping teams manage workflows
- Team collaboration
- Integrations
- Investigate issues
- Reporting & Analytics
- System Integrations
- Audit Logging & Monitoring
- Application Performance Monitoring (APM)
- Deployment options depend on the product and environment
- Infrastructure Monitoring
- Monitoring & Alerting
- Network monitoring
- Remote monitoring
- Server Monitoring
Scout APM
16/19 features
- Cloud alerts
- Hosted telemetry data platform that aggregates APM logs
- Network traces
- Security
- Security controls
- Helping teams manage workflows
- Team collaboration
- Integrations
- Investigate issues
- Reporting & Analytics
- System Integrations
- Audit Logging & Monitoring
- Application Performance Monitoring (APM)
- Deployment options depend on the product and environment
- Infrastructure Monitoring
- Monitoring & Alerting
- Network monitoring
- Remote monitoring
- Server Monitoring
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Pricing & Plans
Compare plans, features, and starting points side-by-side
New Relic Pricing
FREEMIUMEssential tools for growing teams.
Complete toolset with premium support.
Custom security and volume license scale.
Scout APM Pricing
SUBSCRIPTIONFree to use. No credit card required.
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Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Draw
Calculated by features, pricing, support & ratings.
Awaiting Votes
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Share your decision anonymously with the community
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Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Organizations requiring enterprise SLA support, governance, and custom security
- Users wanting a streamlined, user-friendly workspace interface
- Users wanting a streamlined, user-friendly workspace interface
- Power users requiring a broad range of out-of-the-box advanced features
- Organizations that place high importance on responsive customer support
New Relic
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 86%.
Pricing: $99/mo (No Free Trial), a less accessible entry point than the leader.
Offers 14 features (fewer than the category leader).
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 4.8/5 stars.
Tied on platform availability (1 Platform: Web).
Scout APM
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Tied for overall winner with a composite score of 89%.
Scout APM has the most accessible pricing ($0/mo (No Free Trial)).
Scout APM lists the most features (17 features).
Strong usability with a user rating of 4.5/5 stars.
Reliable support with a user rating of 4.9/5 stars.
Tied on platform availability (1 Platform: Web).
⚖️ Virtually Tied
Scout APM and New Relic are extremely well-matched overall. If Feature Richness is your priority, Scout APM has the edge — otherwise, your specific workflow requirements should be the deciding factor.
Composite Score Breakdown
Promote Your Software to IT Management Decision Makers
Frequently asked questions: New Relic vs Scout APM
Which is better: New Relic or Scout APM?
Scout APM and New Relic are extremely well-matched overall. If Feature Richness is your priority, Scout APM has the edge — otherwise, your specific workflow requirements should be the deciding factor. Neither product has a decisive overall lead, so the best choice depends on your workflow, budget and required integrations.
How do users rate New Relic and Scout APM?
New Relic is rated 4.5/5 from 5 user reviews. Scout APM is rated 4.5/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do New Relic and Scout APM cost?
New Relic has a free plan. Scout APM has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Do New Relic and Scout APM offer a free plan or free trial?
New Relic offers a free plan; Scout APM offers a free plan.
Which platforms do New Relic and Scout APM support?
New Relic supports Web; Scout APM supports Web.
Which is easier to use, New Relic or Scout APM?
New Relic has an ease-of-use rating of 4.5/5, Scout APM has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Partnering with New Relic accelerated our development timeline significantly. Their engineering team demonstrated strong technical depth, adhering strictly to milestones and clean coding standards.
Our enterprise infrastructure integration was handled seamlessly by New Relic. Communication was transparent, sprint deliveries were predictable, and architecture reviews were comprehensive.
The technical team at New Relic proved to be dependable and knowledgeable across our full-stack modernization project. They resolved complex integration bottlenecks with high efficiency.
High-caliber engineering services with dependable project management. New Relic consistently delivered quality deliverables with thorough automated testing coverage.
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