Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.


In our 2026 comparison of Microsoft Forms and Zoho Survey, Zoho Survey comes out ahead overall (weighted score 90% vs 76% for Microsoft Forms). Microsoft Forms is rated 4.5/5 from 4 user reviews; Zoho Survey is rated 4.5/5 from 4 user reviews. Microsoft Forms has a free plan; Zoho Survey has a free plan.
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| At a glance | Microsoft Forms | Zoho Survey |
|---|---|---|
| Category | Feedback & Surveys | Feedback & Surveys |
| User rating | 4.5/5 (4 reviews) | 4.5/5 (4 reviews) |
| Starting price | Free plan | Free plan |
| Listed features | 12 | 16 |
| Integrations | — | 4 |
| Platforms | Windows, macOS, iOS, Android, Web | Windows, macOS, iOS, Android, Web |
| Ease of use | 4.0/5 | 4.5/5 |
| Customer support | 4.0/5 | 5.0/5 |
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Microsoft Forms is a runner-up with a composite score of 76%.
Microsoft Forms has the most accessible pricing ($0/mo (No Free Trial)).
Offers 12 features (fewer than the category leader).
Satisfactory usability with a user rating of 4.0/5 stars.
Decent support with a user rating of 4.0/5 stars.
Tied on platform availability (5 Platforms: Windows, macOS, iOS, Android +1 more).
Dimension scorecard
Zoho Survey wins overall with a weighted score of 90% based on user rating, pricing, features, usability, and support.
Pricing: $35/mo (No Free Trial), a less accessible entry point than the leader.
Zoho Survey lists the most features (16 features).
Ranked #1 for usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 5.0/5 stars.
Tied on platform availability (5 Platforms: Windows, macOS, iOS, Android +1 more).

Zoho Survey scores higher across 6 of 11 key dimensions with a 14-point lead in our weighted analysis.
Zoho Survey scores higher across 6 of 11 key dimensions with a 14-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
Microsoft Forms is rated 4.5/5 from 4 user reviews. Zoho Survey is rated 4.5/5 from 4 user reviews. Ratings come from approved user reviews on SoftwareHope.
Microsoft Forms has a free plan. Zoho Survey has a free plan. Always confirm current pricing on the vendor's site, as plans change.
Microsoft Forms offers a free plan; Zoho Survey offers a free plan.
Microsoft Forms supports Windows, macOS, iOS, Android and Web; Zoho Survey supports Windows, macOS, iOS, Android and Web.
Microsoft Forms has an ease-of-use rating of 4.0/5, Zoho Survey has an ease-of-use rating of 4.5/5. Zoho Survey is rated easier to use by reviewers.
Community-voted helpful feedback from verified users
Microsoft Forms gives our revenue team clear visibility over the entire sales pipeline. Lead tracking, activity logging, and stage transitions are seamless across the sales cycle.
Custom deal stages and automated followup reminders in Microsoft Forms helped our account executives maintain high response rates. The visual dashboard gives executive leadership immediate clarity.
We consolidated our customer communication channels into Microsoft Forms and immediately saw improvements in deal velocity and followup consistency across our sales team.
An easy-to-configure CRM platform that covers lead capture, contact history, and pipeline analytics without overwhelming sales reps with unnecessary complexity.
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