GrafanavsNew Relic
Unbiased side-by-side comparison of verified reviews, user ratings, features, and pros/cons to help you decide which software fits your business needs.
Quick answer: Grafana vs New Relic
In our 2026 comparison of Grafana and New Relic, Grafana comes out ahead overall (weighted score 87% vs 78% for New Relic). Grafana is rated 4.5/5 from 4 user reviews; New Relic is rated 4.5/5 from 5 user reviews. Grafana has a free plan; New Relic has a free plan.
Last updated
| At a glance | Grafana | New Relic |
|---|---|---|
| Category | IT Management | IT Management |
| User rating | 4.5/5 (4 reviews) | 4.5/5 (5 reviews) |
| Starting price | Free plan | Free plan |
| Free trial | Yes | Not listed |
| Listed features | 24 | 14 |
| Integrations | 12 | — |
| Platforms | Web, Windows, macOS, Linux, Docker | Web |
| Ease of use | 4.6/5 | 4.5/5 |
| Customer support | 4.5/5 | 4.8/5 |
Grafana
Starting Price
Grafana Open Source is free. Grafana Cloud includes a Free Forever plan. Pro starts at USD 19/month plus usage. Enterprise pricing is available on request.
Community Pulse
Advanced Ratings
Pros
- Powerful dashboards,Large plugin ecosystem,Supports hundreds of data sources,Open source,Highly customizable
Cons
- Steeper learning curve for beginners,Advanced enterprise features require paid plans,Dashboard design can be complex
New Relic
Starting Price
Free version, paid starts at $99.00/month
Community Pulse
Advanced Ratings
Pros
- It is a comprehensive observability platform that provides deep, real-time insights into application performance, infrastructure, and user experience.
- The platform offers powerful AI-driven anomaly detection and alerting to proactively identify performance issues.
- It is designed to be a single source of truth for modern, distributed systems, unifying data from various sources.
Cons
- For very simple applications, the features may be overkill compared to simpler monitoring solutions.
- As an enterprise-grade tool, it has a steep learning curve and can be complex to set up effectively.
- The pricing model is based on data ingestion, which can become expensive as applications scale and generate more telemetry data.
Product Overview
What each platform does and who it's for
Primary Category
The main classification for each product
Editorial Quality Rating
Independent expert panel ratings and quality validations
Grafana
Expert Score
New Relic
Expert Score
Integration Ecosystem
Compare supported third-party apps and services
Grafana Integrations
New Relic Integrations
No top integrations listed
Platform Support
Supported platforms across each product
Grafana
New Relic
Sentiment & Feedback
Real-world pros and cons from verified users
Grafana Feedback
User sentiment analysis
- Powerful dashboards,Large plugin ecosystem,Supports hundreds of data sources,Open source,Highly customizable
- Steeper learning curve for beginners,Advanced enterprise features require paid plans,Dashboard design can be complex
New Relic Feedback
User sentiment analysis
- It is a comprehensive observability platform that provides deep, real-time insights into application performance, infrastructure, and user experience.
- The platform offers powerful AI-driven anomaly detection and alerting to proactively identify performance issues.
- It is designed to be a single source of truth for modern, distributed systems, unifying data from various sources.
- New Relic's free tier offers a significant amount of data ingestion, making it accessible for small teams and projects.
- For very simple applications, the features may be overkill compared to simpler monitoring solutions.
- As an enterprise-grade tool, it has a steep learning curve and can be complex to set up effectively.
- The pricing model is based on data ingestion, which can become expensive as applications scale and generate more telemetry data.
Feature Comparison
Detailed side-by-side capability checklist
Grafana
24/36 features
- AI assistant
- Cloud alerts
- Distributed tracing
- Enterprise security
- Hosted telemetry data platform that aggregates APM logs
- Network traces
- Role-Based Access Control
- SSO
- Security
- Security controls
- Dashboard sharing
- Log analytics
- Reporting & Analytics
- Data Connectors & Integrations
- Observability
- Open-source
- Plugin ecosystem
- Team collaboration
- Audit Logging & Monitoring
- Annotations
- Analytics
- Analytics dashboard
- Custom Dashboards
- Data Visualization
- Interactive Dashboards
- KPI Tracking
- Reporting
- Alerting
- Application Performance Monitoring (APM)
- Infrastructure Monitoring
- Metrics monitoring
- Monitoring & Alerting
- Network monitoring
- Remote monitoring
- Server Monitoring
- Multi-platform
New Relic
14/36 features
- AI assistant
- Cloud alerts
- Distributed tracing
- Enterprise security
- Hosted telemetry data platform that aggregates APM logs
- Network traces
- Role-Based Access Control
- SSO
- Security
- Security controls
- Dashboard sharing
- Log analytics
- Reporting & Analytics
- Data Connectors & Integrations
- Observability
- Open-source
- Plugin ecosystem
- Team collaboration
- Audit Logging & Monitoring
- Annotations
- Analytics
- Analytics dashboard
- Custom Dashboards
- Data Visualization
- Interactive Dashboards
- KPI Tracking
- Reporting
- Alerting
- Application Performance Monitoring (APM)
- Infrastructure Monitoring
- Metrics monitoring
- Monitoring & Alerting
- Network monitoring
- Remote monitoring
- Server Monitoring
- Multi-platform
Login to see the complete feature comparison
Free account — takes 10 seconds
No credit card required. Create account
Pricing & Plans
Compare plans, features, and starting points side-by-side
Grafana Pricing
SUBSCRIPTIONNew Relic Pricing
FREEMIUMEssential tools for growing teams.
Complete toolset with premium support.
Custom security and volume license scale.
Login to see detailed pricing plans & tiers
Free account — takes 10 seconds
No credit card required. Create account
Community Intelligence
Real-time crowdsourced comparison feedback and buyer signals.
Community Matchup Voting
Real-time crowdsourced buyer signals
Community vs. Editorial Alignment
Agreement between algorithmic rating & user voting
Grafana
Calculated by features, pricing, support & ratings.
Awaiting Votes
Cast your vote above to update results.
Which software did you choose?
Share your decision anonymously with the community
Promote to Grafana vs New Relic Buyers
Capture high-intent IT Management evaluators
Head-to-Head Winner Analysis
Data-backed performance comparisons across pricing, features, usability, and support
Matchup Scoreboard
At-a-glance scorecard results
Weighted Overall Scorecard
Normalized composite performance scores
Smart Recommendation Matrix
Head-to-head decision matrix based on your business workflow
- Budget-conscious teams seeking competitive entry pricing ($19/mo)
- Users wanting a streamlined, user-friendly workspace interface
- Teams looking for native integration with core workflow tools
- Organizations requiring enterprise SLA support, governance, and custom security
- Users wanting a streamlined, user-friendly workspace interface
- Organizations that place high importance on responsive customer support
Grafana
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
Grafana wins overall with a weighted score of 87% based on user rating, pricing, features, usability, and support.
Grafana has the most accessible pricing ($19/mo (Free Trial)).
Grafana lists the most features (24 features).
Strong usability with a user rating of 4.6/5 stars.
Decent support with a user rating of 4.5/5 stars.
Widest platform availability (5 Platforms: Web, Windows, macOS, Linux +1 more).
New Relic
Dimension scorecard
Multi-Dimension Performance
Winner Breakdown & Analysis
New Relic is a runner-up with a composite score of 78%.
Pricing: $99/mo (No Free Trial), a less accessible entry point than the leader.
Offers 14 features (fewer than the category leader).
Strong usability with a user rating of 4.5/5 stars.
Ranked #1 for support with a user rating of 4.8/5 stars.
Available on 1 Platform: Web, fewer than the leader.
Final Verdict:Grafana
Grafana scores higher across 3 of 11 key dimensions with a 9-point lead in our weighted analysis.
Promote Your Software to IT Management Decision Makers
Frequently asked questions: Grafana vs New Relic
Which is better: Grafana or New Relic?
Grafana scores higher across 3 of 11 key dimensions with a 9-point lead in our weighted analysis. The best choice still depends on your team's workflow, budget and required integrations — use the side-by-side sections above to check the details that matter to you.
How do users rate Grafana and New Relic?
Grafana is rated 4.5/5 from 4 user reviews. New Relic is rated 4.5/5 from 5 user reviews. Ratings come from approved user reviews on SoftwareHope.
How much do Grafana and New Relic cost?
Grafana has a free plan. New Relic has a free plan. Grafana has the lower entry price. Always confirm current pricing on the vendor's site, as plans change.
Do Grafana and New Relic offer a free plan or free trial?
Grafana offers a free plan and a free trial; New Relic offers a free plan.
Which platforms do Grafana and New Relic support?
Grafana supports Web, Windows, macOS, Linux and Docker; New Relic supports Web.
Which is easier to use, Grafana or New Relic?
Grafana has an ease-of-use rating of 4.6/5, New Relic has an ease-of-use rating of 4.5/5. The difference is small, so both are similarly easy to adopt.
Most Helpful Reviews
Community-voted helpful feedback from verified users
Partnering with Grafana accelerated our development timeline significantly. Their engineering team demonstrated strong technical depth, adhering strictly to milestones and clean coding standards.
Our enterprise infrastructure integration was handled seamlessly by Grafana. Communication was transparent, sprint deliveries were predictable, and architecture reviews were comprehensive.
The technical team at Grafana proved to be dependable and knowledgeable across our full-stack modernization project. They resolved complex integration bottlenecks with high efficiency.
High-caliber engineering services with dependable project management. Grafana consistently delivered quality deliverables with thorough automated testing coverage.
Login to read full user reviews
Free account — takes 10 seconds
No credit card required. Create account
Trending Software
Calculated via real engagement & conversions
Best Alternatives in IT Management
Other highly-rated software you might want to consider
